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Marriott
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Loss Prevention Manager

Loss Prevention Manager

Marriott

4 - 9 years

9 - 10 Lacs

kolkata

Posted:1 day ago| Platform:

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Skills Required

hospitality loss prevention fire prevention quality standards claims law enforcement customer satisfaction standard operating procedures customer service cctv

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.

2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.

CORE WORK ACTIVITIES

Managing Security/Loss Prevention Operations

Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.

Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.

Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.

Comply with applicable laws and safety regulations.

Ensuring Exceptional Customer Service

Meet quality standards and customer expectations on a daily basis.

Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.

Provides services that are above and beyond for customer satisfaction and retention.

Additional Responsibilities

Analyzes information and evaluating results to choose the best solution and solve problems.

Develops liaison with local law enforcement and emergency services.

Informs and/or updates the executives and peers on relevant information in a timely manner.

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

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Marriott

Hospitality

Bethesda

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Loss Prevention Manager