Logistics Supervisor

Position Overview

The Logistics Supervisor is responsible for overseeing logistics, warehousing, and distribution activities related to pharmaceutical products manufactured, supplied, stored, or dispatched within or from India. The role also covers import-related logistics operations for raw materials and finished goods coming into India. The supervisor ensures efficient inbound and outbound logistics, customs clearance, warehousing, and distribution in compliance with regulations and business requirements.

This position requires strong expertise in SAP, import/export regulations, transportation management, customs handling, and warehouse operations. The role plays a key part in ensuring timely and cost-effective supply chain operations supporting production and customer delivery.

Key Responsibilities

Logistics & Distribution Operations

• Manage all inbound and outbound shipments to/from manufacturing sites and contract manufacturing organizations (CMOs)
• Supervise logistics for products produced and distributed globally
• Ensure timely and correct delivery of customer shipments and documentation
• Monitor and improve shipping cycle times for both inbound and outbound operations
• Utilize optimal seaports and airports for cost-effective and timely logistics
• Coordinate the generation of weekly dispatch schedules
• Resolve transportation and logistics-related issues proactively

Vendor & Contract Management

• Negotiate and manage contracts with logistics service providers, including transporters, customs house agents, freight forwarders, and consultants
• Track vendor performance and ensure compliance with service agreements
• Manage timely payments to vendors and resolve related issues

Warehouse Management

• Oversee all warehouse facilities and operations across India
• Ensure adherence to inventory accuracy, material handling protocols, and storage standards

Compliance & Documentation

• Ensure compliance with import/export regulations, trade compliance (including SDN checks), and customs laws
• Submit post-shipment documentation to banks within required timelines
• Generate accurate e-way bills and ensure proper GST documentation to avoid financial penalties
• Resolve customs and regulatory issues, including ADC-related concerns
• Manage documentation for government schemes and incentives
• Maintain familiarity with DAVA portal requirements
• Coordinate with external laboratories for product testing as needed

Budget & Performance Monitoring

• Develop and manage logistics budgets (fixed and variable)
• Identify and implement cost-saving initiatives across the logistics network
• Prepare monthly MIS reports tracking costs, documentation accuracy, and operational performance
• Monitor warehousing, transportation, and logistics KPIs; implement improvement projects

Customer Service & Coordination

• Act as a key contact for customer and sales inquiries related to shipping
• Ensure consistent achievement of OTIF (On-Time In-Full) and OTD (On-Time Delivery) metrics
• Support all logistics needs related to exports and imports involving India

Qualifications & Experience

• Bachelors degree in Supply Chain, Logistics, Engineering, Business, or related field; MBA or advanced degree preferred

• Minimum 10 years

  of experience in two or more areas: logistics, planning, and supply chainpreferably in pharmaceutical or chemical manufacturing

• Minimum 5 years

  of hands-on experience with

  SAP

• Demonstrated ability to manage imports and resolve issues with

  ADC

  and

  Customs

• Knowledge of

  EOU (Export Oriented Unit)

  processes is required
• Knowledge of

  Excise

  regulations is an added advantage
• Familiarity with

  cGMP

  standards in a manufacturing environment

• International logistics experience

  is highly desirable
• Strong skills in

  Microsoft Excel

  , Word, and PowerPoint
• Excellent communication, analytical, and decision-making capabilities
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Experience in

  customer service

  or support roles is a plus