Logistics & Operations Executive

2 - 3 years

1 - 2 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a Logistics & Operations Executive with 2–3 years of experience in logistics, e-commerce operations, and order management. The ideal candidate should have hands-on experience managing Amazon, Flipkart, and Shopify operations, ensuring smooth order processing, handling returns, and reducing logistics-related issues.

Key Responsibilities

  • Order Processing: Manage and process customer orders across Amazon, Flipkart, Shopify, and company website.
  • Inventory Management: Coordinate with warehouse and packing teams to ensure accurate stock availability and timely dispatch.
  • Returns & Refunds: Monitor and process product returns, refunds, and replacements efficiently.
  • RTO & NDR Management: Track and resolve RTO (Return to Origin) and NDR (Non-Delivery Report) issues to minimize losses.
  • Logistics Coordination: Liaise with courier partners for timely deliveries and escalations.
  • Reporting & Analysis: Maintain daily/weekly reports on orders, returns, and delivery performance.
  • Compliance & Accuracy: Ensure all operational activities align with e-commerce policies and company guidelines.
  • Customer Support Coordination: Work with customer care teams to resolve order-related queries quickly.

Requirements

  • 2–3 years of proven experience in Logistics & Operations (preferably FMCG or e-commerce).
  • Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, and Shopify admin panel.
  • Strong knowledge of order processing, returns handling, RTO & NDR management.
  • Excellent coordination and problem-solving skills.
  • Proficiency in MS Excel/Google Sheets for reporting and data management.
  • Ability to work in a fast-paced environment and manage multiple tasks.

Why Join Us?

  • Be part of a fast-growing FMCG brand with strong digital presence.
  • Opportunity to own and optimize end-to-end operations.
  • Work in a collaborative, growth-oriented environment.
  • Gain hands-on exposure to multiple e-commerce platforms.

Apply Now and be a key player in strengthening our logistics & operations backbone! Send your resume to digitalharvesta7@gmail.com or WhatsApp @7995798881

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

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