Monitor & Track Deliveries – Monitor the status of consignments moving from Silchar to Aizawl, maintain daily logs of dispatch, transit, and delivery, and follow up with drivers to ensure timely arrivals. Coordination with Drivers & Stakeholders – Act as the central point of contact between drivers, warehouse staff, and clients by providing delivery schedules, sharing updates, and resolving any route or vehicle-related issues during trips. Supervise Unloading Operations – Be present during unloading of material at client locations, ensure safe handling as per client requirements, and coordinate with client staff to avoid disputes. Material Handling & Compliance – Check for and report material damages, shortages, or mis-compliance immediately at the site, document issues with proper evidence, and escalate them to management for resolution. Documentation & Reporting – Maintain delivery sheets, Proof of Delivery (POD), and damage/shortage reports, ensuring all records are accurate, complete, and submitted to management on time. MIS & Reporting – Prepare daily/weekly MIS reports covering trips completed, delivery timelines, damages or shortages, and compliance issues, while maintaining Excel-based tracking sheets and updating data regularly. Client Relationship Management – Act as a bridge between the company and clients to ensure smooth operations, handle queries, and resolve concerns in a professional and cooperative manner. System Skills & Languages – Excel and basic computer knowledge are required for MIS reporting, data entry, and communication, with WhatsApp/Email used for updates. Knowledge of the Mizo language is preferred for smoother interaction at Aizawl delivery points. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Education: Higher Secondary(12th Pass) (Preferred) Experience: Logistics Operations: 1 year (Preferred) Language: Mizo, Hindi, Bengali (Preferred) Work Location: In person