License Manager III

You are a proactive and detail-oriented License Manager responsible for supporting and managing the procurement, compliance, optimization, and renewal of software licenses across the organization. Your role is crucial in ensuring the cost-effective use of software, compliance with vendor agreements, and alignment with internal IT governance policies. You will collaborate with internal stakeholders and external vendors to oversee licensing for Tier 1 and Tier 2 software publishers. Your key responsibilities include monitoring and managing software license compliance across various vendors such as Microsoft, VMware, Adobe, and Citrix. You will ensure alignment with contractual terms and internal usage policies, coordinate internal and vendor audits, track license entitlements, deployments, and usage throughout the software lifecycle, and maintain accurate records in software asset management tools like ServiceNow, Flexera, and Snow. Moreover, you will work with IT operations to identify underused or overutilized assets for optimization, support license procurement and renewal processes in coordination with procurement and legal teams, interpret complex license agreements, liaise with vendors and resellers for quotes, renewals, true-ups, and support escalations, prepare reports, license position summaries, and compliance dashboards, and recommend cost-saving opportunities by identifying redundant or unused licenses. You will also assist in internal chargeback processes for license usage reporting and contribute to refining and automating software license tracking processes while aiding in developing standard operating procedures and knowledge base documentation. To be successful in this role, you must possess a Bachelor's degree in IT, Business Administration, or a related field, along with 4+ years of experience in software license management or software asset management (SAM). Additionally, you should have a strong knowledge of license models for Tier 1 vendors like Microsoft, VMware, Oracle, and Adobe, familiarity with software asset management platforms such as ServiceNow, Snow, and Flexera, understanding of ITIL practices and software lifecycle concepts, intermediate to advanced Excel skills, including proficiency in formulas, logic, and data analysis, the ability to analyze large datasets and prepare reports, and good negotiation and communication skills for effective collaboration with vendors and stakeholders.,