Job
Description
As a proactive and detail-oriented License Manager, your main responsibility will involve supporting and managing the procurement, compliance, optimization, and renewal of software licenses within the organization. This critical role ensures the cost-effective use of software, compliance with vendor agreements, and alignment with internal IT governance policies. You will collaborate with internal stakeholders and external vendors to oversee licensing for Tier 1 and Tier 2 software publishers. Your key responsibilities will include monitoring and managing software license compliance across multiple vendors such as Microsoft, VMware, Adobe, and Citrix. This involves ensuring alignment with contractual terms and internal usage policies, coordinating internal and vendor audits, tracking license entitlements, deployments, and usage, as well as maintaining accurate records in software asset management tools like ServiceNow, Flexera, and Snow. Additionally, you will work with IT operations to optimize underused or overutilized assets, support license procurement and renewal processes, interpret complex license agreements, liaise with vendors and resellers, prepare various reports and compliance dashboards, identify cost-saving opportunities, manage internal chargeback processes, and contribute to refining and automating software license tracking processes. You will also assist in developing standard operating procedures and knowledge base documentation. To excel in this role, you should possess a Bachelor's degree in IT, Business Administration, or a related field along with 4+ years of experience in software license management or software asset management (SAM). It is essential to have a strong knowledge of license models for Tier 1 vendors like Microsoft, VMware, Oracle, and Adobe, familiarity with software asset management platforms such as ServiceNow, Snow, and Flexera, an understanding of ITIL practices and software lifecycle concepts, intermediate to advanced Excel skills, the ability to analyze large datasets and prepare reports, as well as good negotiation and communication skills for effective collaboration with vendors and stakeholders.,
