60 Itil Practices Jobs

As a Service Reliability Engineer 3 at Amadeus, you will play a crucial role in coordinating the recovery of major incidents across Amadeus products and services. Your primary responsibility will be to ensure the rapid restoration of business services and clear communication across teams. You will act as the central point of contact for critical incidents, facilitating collaboration between expert teams and senior management. Additionally, you will provide timely and transparent updates to internal and external stakeholders, including customers and account teams. Your role will also involve documenting incident details and contributing to post-recovery analysis, reporting, and continuous imp...

Role Overview: You will be joining Ascentt, a company specializing in developing advanced data analytics & AI/ML solutions for automotive and manufacturing industries. As an IT Asset Manager, your primary responsibility will be the lifecycle management of IT hardware and software assets, with a specific focus on company-issued laptops (Windows and Mac). Your role will involve maintaining accurate inventory records, ensuring timely software updates and patching, and establishing centralized management practices to uphold compliance, security, and operational efficiency. Key Responsibilities: - Maintain precise records of IT assets, including assignment, location, lifecycle status, and warrant...

As an experienced and dynamic Application Support professional, you will be joining our Asset Management client in Pune/Mumbai. In this role, you will serve as the service owner for key investment applications such as Aladdin, Bloomberg, and WSO. Your responsibilities will include ensuring seamless support, service improvement, and operational excellence across different global time zones. Key Responsibilities: - Collaborate closely with cross-functional teams and strategic partners to address complex issues - Manage incidents and foster continuous improvement in front-office systems Qualifications Required: - Over 10 years of experience in the financial services industry, with a focus on as...

Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creatio...

Position : Coupa Consultant Experience : 3+Yrs Location : Pune(Hybrid) Key Responsibilities: Provide day-to-day support for Coupa P2P modules including requisitions, purchase orders, invoicing, supplier management, and expenses. Monitor system performance and resolve technical and functional issues in a timely manner. Work closely with procurement, finance, and IT teams to understand business requirements and translate them into system solutions. Manage user access, roles, and permissions within Coupa. Support integration between Coupa and other enterprise systems (e.g., ERP, SSO, middleware). Assist in system upgrades, testing, and deployment of new features or enhancements. Document suppor...

Job Description Who we are Do you want to join our Geo-data revolution Fugros global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise helps us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build, and operate their assets more safely, sustainably, and efficiently. But were always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team. Job Purpose We are seeking an experienced I...

Role Overview: As a Production Change Manager/ Technology Support Analyst at Deutsche Bank, you will be at the forefront of the Corporate Bank (CB) client franchise, focusing on Cash Management, Trade Finance & Lending, Securities Services, and Trust & Agency services. Your role will involve overseeing and managing the Change Management process to ensure the effective and efficient handling of IT infrastructure and business application changes, ultimately contributing to maintaining service quality and avoiding unplanned downtime. Key Responsibilities: - Own the risk-based change assessment framework and standardize low/medium/high criteria and feedback loops. - Chair/facilitate Change Advis...

As a global leader in cybersecurity, CrowdStrike is dedicated to protecting the people, processes, and technologies that drive modern organizations. Since 2011, our mission has remained unchanged - we are here to stop breaches and have revolutionized modern security with the world's most advanced AI-native platform. Our diverse customer base spans all industries, relying on CrowdStrike to ensure the smooth operation of their businesses, the safety of their communities, and the progress of their lives. At CrowdStrike, we are not just a company; we are a mission-driven organization that nurtures a culture empowering every CrowdStriker with the flexibility and autonomy to shape their careers. W...

You are a highly skilled and experienced Senior ServiceNow CMDB Developer with at least 5 years of relevant experience. In your role as a Technical Consultant, you will lead the design, development, and maintenance of the ServiceNow Configuration Management Database (CMDB) within our IT Service Management team. You will collaborate closely with ITSM, infrastructure, and application teams to ensure accurate data modeling, discovery, and integrations that support Configuration Management and related ITIL processes. Your responsibilities will include designing, developing, and maintaining robust and scalable CMDB data models within ServiceNow. You will implement and optimize Discovery and Servi...

As a SOC Analyst at Airtel, you will be responsible for conducting information security investigations in response to security incidents identified through various SOC entry channels including SIEM, Tickets, Email, and Phone. You should have at least 3 years of experience in this field and experience with tools like Seceon. Your role will involve acting as a point of escalation to provide guidance on incident resolution and containment techniques. You will be required to create and maintain SOC Run books for SIEM tools, document incidents from detection to resolution, and participate in vulnerability management. Additionally, you will lead the coordination of responses to individual security...

As a Lenovo Service Desk Engineer, you play a crucial role in providing exceptional 24x7 technical support to our customers. Your primary responsibility is to assist customers in troubleshooting hardware and software issues, guiding them through problem-solving processes, and ensuring that all interactions are handled with professionalism and efficiency. Your key responsibilities include providing technical support via phone, email, and live chat round the clock, diagnosing and resolving hardware and software issues promptly, documenting customer interactions and technical procedures accurately, collaborating with team members to resolve complex issues, and ensuring customer satisfaction by ...

As a dynamic and experienced professional, you have the opportunity to lead the OSS Operations team at Rakuten Symphony. Your role will involve leveraging your deep operations experience in IT Service Management (ITSM) and IT Operations Management (ITOM) to drive process improvements, automation of support activities, and project management. You will play a crucial part in ensuring operational excellence, reliability, and automation across the OSS platforms supporting next-generation telecom networks. Your responsibilities will include leading and managing the end-to-end OSS operations and customer support team, focusing on high availability, performance, and SLA adherence. You will drive ef...

This job is with Hitachi Digital Services, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Our Company We&aposre Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We&aposre crucial to the company&aposs strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale opera...

As a global leader in cybersecurity, CrowdStrike is dedicated to protecting the people, processes, and technologies that drive modern organizations. Since 2011, the mission of CrowdStrike has been to prevent breaches and redefine modern security with the most advanced AI-native platform. Customers from various industries rely on CrowdStrike to maintain the security of their businesses, communities, and lives. CrowdStrike is a mission-driven company that fosters a culture empowering every employee to take ownership of their careers. The company is always seeking passionate individuals with a strong focus on innovation and a deep commitment to customers, the community, and each other. If you a...

You will be joining Power Bridge, a customer-centric AV & IT Infrastructure Solution & Services Provider, working to bridge the gap between innovative IT products, solutions, and customer needs. With offices in Bangalore and Hyderabad, the company excels in executing projects for customers across India. The passionate teams collaborate with industry-leading technology partners to ensure seamless technology upgrades within specified SLAs. As a Server System Administrator based in Mumbai, you will leverage your 13 years of hands-on system administration experience and strong grasp of VMware virtualization technologies. Your responsibilities will include managing virtual infrastructure, support...

Entity: Technology Job Family Group: IT&S Group Job Description: The role of Senior Enterprise Technology Engineer is of handling Operations infrastructure and designs in IT Operations. Involve in planning, directing, designing, coordinating, and administering network systems and subsystems; resolving network operational issues; maintaining computer, network hardware and software; and providing information, direction and/or recommendations to L2/BAU teams. The engineer would be responsible for fix support of networks either on e-mails or calls. They'll need to be able to diagnose and offer repair instructions remotely, as well as in person. The role would require supervising network access f...

Our client is a global knowledge practice that provides consulting, technology, engineering, management and innovation services to leading businesses, governments, non-governmental organizations and not-for-profits. We focus on gaining, refining and sharing expertise in the energy and utility sector, then provide strategic advice and implement outcome-driven solutions. Working with customers across the utility value chain, we deliver sustainable and lasting improvements to their efficiency and performance, adding value to their bottom line. Demand for power, gas and water is consistently growing as the population of the planet expands. Our goal is to support large consumers of energy and wat...

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on ...

As a PEGA Manager specializing in running the business (RTB), you will play a crucial role in leading and managing the support operations for PEGA-based applications at Owens & Minor. With a Fortune 500 company status, Owens & Minor operates across the US and 90 countries globally, aiming to empower customers to advance healthcare. Your responsibility will encompass overseeing PEGA platform administration, incident and problem management, and team leadership. The ideal candidate must possess PEGA CLSA or CSSA certification along with 7+ years of experience, including team management expertise. In this hybrid work mode position, you will be tasked with ensuring the high availability, performa...

As an eComm & Digital IT Manager at M&S Reliance, you will play a crucial role in managing and improving the digital and eCommerce technology landscape. Acting as a liaison between IT and business teams, your responsibility will be to ensure that technology solutions are in line with strategic objectives, providing high performance, integration, and user satisfaction. You will closely collaborate with global M&S platforms such as Demandware/SFCC, local partners, and cross-functional stakeholders. Your key deliverables will include managing and enhancing eComm and digital applications to ensure stability, scalability, and relevance to the business. You will work with global M&S teams and JV p...

As a Hardware Asset Management & CMDB Specialist, you will be responsible for managing end-to-end delivery of HAM and CMDB engagements, ensuring alignment with SLAs, KPIs, and service improvement initiatives. Your expertise in ServiceNow HAM and CMDB modules will be crucial in driving operational excellence in IT asset and configuration management. You will need to have a deep understanding of CMDB architecture, CI types, and dependency mapping, as well as experience in handling large-scale data integration and reconciliation tasks. Your responsibilities will include configuring robust Identification and Reconciliation rules to ensure reliable CMDB data integrity, monitoring CMDB health, and...

You are invited to join our team in Kolkata as a SAP VIM Consultant. With 5-10 years of experience, you will be responsible for providing 3rd-level support for SAP VIM-related incidents and service requests. Your role will involve analyzing user requirements, preparing functional specifications, estimating efforts, and assisting in implementing enhancements for both ECC and S/4HANA environments. Your technical expertise will be put to use in system configuration, support testing activities, and collaborating with cross-functional teams for cutover activities and hypercare support. You will manage change, incident, and problem processes in alignment with ITIL practices. The ideal candidate wi...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Role Summary The L 1 Production Support Engineer for VisionPLUS is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. Key Responsibilities Mon...

As an Infrastructure Architect, you will be responsible for designing and implementing robust infrastructure architectures aligned with business and IT strategy. Your role will involve leading infrastructure modernization initiatives while maintaining legacy systems as required. You will provide high-level technical guidance and mentorship to infrastructure and operations teams, ensuring compliance with industry standards and internal policies for security, availability, and performance. Your expertise in traditional enterprise IT infrastructure will be crucial as you architect and oversee the deployment of on-premise solutions across storage, compute, network, and middleware. Collaborating ...

As an experienced L1 Helpdesk Team Lead with a focus on ServiceNow Platform Support for custom applications, you will play a crucial role in managing frontline support operations. Your primary responsibility will be to ensure timely incident resolution, effective queue management, and high customer satisfaction within an ITIL-aligned framework. In this role, you will lead a team of L1 support analysts, oversee ticket triage and escalation, and collaborate with cross-functional teams to maintain platform stability and drive continuous service improvement. Your leadership skills will be instrumental in shaping the user support experience in a dynamic and evolving environment. Your key responsi...