Main Purpose of Role
Responsible for learning and development curriculum planning, implementing and executing of learning and development programs within India that make the best use of Abbott employee’s current and future abilities.Manage the overall training delivery and operations activities in India and ensure they are conducted efficiently, cost–effectively and in accordance with the organization’s policies and standards.Individual contributor with comprehensive knowledge in the events management, coordination, and management of training and development activities and tasksSelf-starter that is able to work with limited supervision but with regional and global mindset to keep leadership informedAbility to execute specialized projects while meeting the organization’s needs.Ability to trouble-shoot issues and problem-solve while considering current training processes.Ability to flex depending on India market local needs and able to quickly support ad-hoc projects when and where needed
Main Responsibilities
- Apply developed learning and development knowledge and skills in the planning, implementation and delivery of training programs; work with the organization on learning needs of their business through vehicles such as the training needs analysis.
- Support sourcing, evaluating, and tracking third party training vendors and programs; local training, events management (and others as needed) vendors contract processes with local purchasing; support and maintain on-going vendor relationships.
- Maintain and analyze organization and individual training metrics in order to monitor the effectiveness of internal and external training programs; provide operational support to metrics gathering systems.
- Support researching and sourcing training programs and resources, or recommend externally-provided programs, which meet the needs of individuals and are consistent with the organization’s overall training plan.
- Provide guidance to employees about the organization's training programs and policies and arrange for them to participate in internal and external training so the organization’s training resources are allocated effectively.
- Coordinate delivery and operations activities to ensure training programs are delivered with high quality resources.
- Coordinate day to day logistical support to execute the delivery of training.
- Procures, organizes, maintains, prepares and provides, set-up of materials, audio visual equipment and classrooms.
- Provide customer service to organization’s employees with training registration and cancellations, course offering questions and other training related inquires.
- Maintain and updated training registration site for local classes and monitor classes and enrollments.
- Establish local course costs for open enrollment classes and intact request.
- Support other TD shared goals activities that require L&D support (key talent programs, capability, webinars, etc)
- Track local training budget and report to management on a monthly basis the budget status and LBE.
- Support the processing of invoices, documentation and monthly reconciliation for responsible budgets.
- Support global and local translations by providing in-country review of translated content.
- Keep abreast of developments and innovations in training and education in industry and government education sectors so the organization’s training activities remain current and relevant
Qualifications
Associates Degree or equivalent RequiredHR, General Management or Business Administration or relevant studies
Bachelor’s Degree Preferred But Not Required
Experience/Background
Experience
3-5 years training operations or relevant experienceNeed on a daily basis to maintain optimal operations processes2 years of project management experienceNeed on a project basis to effectively manage components of a projectProficient in MS Excel, Word, PowerPoint, SharePointUse on a daily basisAble to lift up to 50 poundsNeed when setting up training classesExcellent organizational skillsStay agile and flexible to respond to changing organizational needsStrong communication skillsKeep multiple stakeholders informedStrong service orientation skillsAnswer customer inquiries
Position Details
Travel 10%Located in Mumbai, BKC OfficeFull-Time
