Lead Specialist / AM - HR Operations

• Candidate should have 7+ years of experience in the hire-to-retire process (end-to-end HR Shared Services/Operations experience)
• Strong experience in HR Operations for APAC regions, specifically India operations
• Minimum 2 years of team handling experience
• However, this role will currently be an Individual Contributor role
• Internal auditing experience
• Experience in HRSS project transition to India (Advantage)
• Proficiency in Oracle tools
• Excellent written and verbal communication skills

• Recruit, hire, and train team of HR Representatives
• Provide ongoing coaching, mentoring, and development to team members
• Manage performance reviews and evaluations
• Motivate and inspire the team to achieve high levels of performanceDevelop and implement policies, procedures, and standards for the HR Support
• Monitor and analyze key performance indicators (KPIs) to assess department performance
• Identify areas for improvement and implement changes to enhance efficiency and effectiveness
• Allocation of Resources based on priorities and peak seasonsEnsure that the HR Support provides exceptional customer service to employees and applicants
• Develop and implement strategies to improve customer satisfaction
• Resolve escalated customer complaints and issues
• Continuously review and improve HR processes and systems
• Identify opportunities for automation and implement technology solutions
• Collaborate with other HR departments to streamline processes and reduce redundancies
• Ensure compliance with all relevant HR laws and regulations
• Conduct regular audits and reviews to identify and address compliance risks
• Strong understanding of HR policies, procedures, and best practicesLeadership: Ability to inspire and motivate a team to achieve high performance
• Strategic thinking: Ability to develop and implement long-term plans and strategies
• Customer service focus: Commitment to providing excellent customer service
• Problem-solving: Ability to identify and resolve complex issues effectively
• Communication skills: Ability to communicate clearly and concisely, both verbally and in writing
• Proficiency in MS Office applications HR Tech Experience preferred
• Proven experience in project management, preferably in a fast-paced environmentExcellent organizational and time-management skills, with the ability to prioritize tasks effectively
• Strong interpersonal and communication skills, with the ability to work effectively with team members onshore and offshore and stakeholders at all levels

Contact Person-Devikala D

Email id-devikala@gojobs.biz