18 Hrss Jobs

We are seeking a dynamic people leader with a deep understanding of the bigger picture, capable of balancing strategic vision, thought leadership, and execution excellence. The ideal candidate will bring exceptional focus and expertise in scaling operations and organizations while prioritizing customer-centricity, team growth, well-being, and operational efficiency. Your responsibilities will include overseeing generalist HR activities, driving HR initiatives, enhancing employee retention and engagement, among other key tasks at the location. You will be responsible for providing strategic direction to the team, implementing HR strategies effectively, and managing the employee lifecycle. Additionally, you will play a crucial role in fostering positive relationships with customers, acting as a liaison between Human Resources and business operations leaders to ensure seamless delivery of employee processes. Collaborating closely with the leadership team, you will lead the development and implementation of HR strategies to enhance business growth and employee engagement. As a Senior Manager in People Solutions, you will facilitate a culture of open communication, implement employee engagement programs, and serve as a mentor and coach to senior management. Your role will involve managing HR functions such as policy development, performance management, compensation, diversity and inclusion, and employee relations. The ideal candidate should have at least 12 years of experience in Human Resources, demonstrating strong leadership skills with a track record of managing large teams effectively. Proficiency in HR generalist responsibilities, sound judgment, and confidentiality are essential. Experience in a global, matrix environment, along with an MBA/PG degree, will be advantageous. Key Skills: - HR BP - HR GENERALIST - HR MANAGER - HR TALENT PARTNER - HRO - HRSS - HR OPERATIONS - HUMAN RESOURCE This is a full-time, permanent position in the ITES/BPO/KPO industry. If you are a strategic thinker with a passion for driving HR excellence and fostering a positive work culture, we invite you to apply for this exciting opportunity.,

As a Team Lead for the HRSS project, you will be responsible for leading a team to provide exceptional HR services to clients. You should be proactive, proficient in both English and Japanese languages, and hold a JLPT N2/Q2 certification. Candidates with HR background will be preferred. Your key responsibilities will include mentoring the HRSS professionals, being the primary client contact, using your Japanese proficiency for effective communication, collaborating with teams for process improvements, monitoring team performance, and staying updated on industry trends. To qualify for this role, you must have at least 5 years of experience in Japanese language proficiency with JLPT N2 certification, strong communication skills in English and Japanese, prior leadership experience, knowledge of HR processes, analytical skills, and the ability to thrive in a dynamic environment. Joining us will offer you the chance to work with a global HRSS leader, competitive compensation, career advancement opportunities, an inclusive work culture, comprehensive benefits, and room for personal and professional growth. If you are prepared for a challenging and rewarding role as a Team Lead in our HRSS project, apply now and be part of our team dedicated to shaping the future of HR services.,

As an HRO Process Manager based in Kolkata, you will be expected to have over 10 years of working experience in HRM/HRSS domains. Your role will involve a deep understanding of core HR Operations, requiring excellent analytical, problem-solving, and decision-making skills. Managing large teams effectively, ensuring client and stakeholder satisfaction, and overseeing the end-to-end HRM process for clients are key responsibilities. You will be responsible for timely resolution of requests, exceeding agreed service levels, and making proactive recommendations for service improvement by anticipating changes. Designing, developing, and maintaining HRM processes within the organization, implementing best practices, monitoring and reducing HRM costs, and staying updated on regulatory requirements are crucial aspects of this role. Additionally, you will serve as a mentor to DRs and resources, manage and develop HRM teams, and act as a single point of contact for managers on HRM matters. Your communication should be assertive, providing logical recommendations aligned with business needs. Encouraging team engagement, fostering a culture of continuous improvement, and being flexible to work in global hours are also vital. Key Skills required for this position include expertise in HIRE TO RETIRE, HRO, HRSS, HR OPERATIONS, and HUMAN RESOURCE. This full-time, permanent role in the ITES/BPO/KPO industry demands a proactive, dynamic individual who can adapt to changing regulatory environments and drive operational excellence. If you are passionate about HRM, possess strong leadership qualities, and have a track record of delivering results in HR operations, this role offers an exciting opportunity to make a significant impact. Join us in our journey to drive HRM excellence and contribute to the success of our organization. Job Code: GO/JC/404/2025 Recruiter Name: Ackshaya,

As an HRO Process Manager based in Kolkata, you are expected to have over 10 years of working experience in HRM/HRSS in any geography. Your role will involve a deep understanding of core HR operations, along with strong analytical, problem-solving, and decision-making skills. Managing large teams effectively and maintaining client and stakeholder relationships are crucial aspects of this role. Your responsibilities will include overseeing the end-to-end HRM process for the client, ensuring timely resolution of requests, and exceeding agreed-upon service levels. Proactively identifying areas for service level improvements by anticipating changes, designing, developing, and maintaining HRM processes within the organization, and implementing best practices in the HRM space are key tasks. You will be responsible for monitoring and reducing HRM costs, staying updated on dynamic regulatory environments, and mentoring team members. Managing and developing the HRM resources team, acting as a point of contact for managers on HRM topics, and communicating assertively with logical recommendations are essential for success in this role. Continuous improvement, team engagement, and adaptability to global working hours are expected from you. Your skills should include expertise in HIRE TO RETIRE, HRO operations, HRSS, HR operations, and human resources. This full-time, permanent position in the ITES/BPO/KPO industry requires proactive and strategic thinking to drive HRM processes effectively. Job Code: GO/JC/404/2025 Recruiter Name: Ackshaya,

Hi, We are hiring for the Leading ITES Company for HRM Lead Profile. Overview The HRM Lead manages and leads the HRM process and the overall utilization of HRM Processors and analysts. Additionally, this role is fully responsible for the service delivery and all related aspects for client. In addition to this he/ she will also be responsible for leading innovations within HRM stream Manager helps specialists resolve all issues evolving during execution of employee HRM services and takes all managerial decisions in consultation with client leadership. Key Skills: Minimum 2 Yrsexperience in Leading end to end employee life cycle. Minimum 1 year experience in the area of HRM/ HRSS. Good knowledge of leading HRM Tools like SAP, Workday Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 558 Formal Education & Certification Bachelor / masters degree in any discipline Advance computer knowledge required (MS- Office Applications) Proven ability to adapt to new tools by applying logical approach Working Experience in the area of HRM/ HRSS 3- 6 years for US Preferred. Desired Education & Certification (Either one or multiple) MBA in HR HRM expertise in multiple geographies / industries Knowledge & Experience Excellent understanding of core process steps and impact thereof Good knowledge of leading HRM Tools like SAP, Workday or any other in-house / legacy tools. Leading end to end employee onboarding / terminations, employee life cycle management. Proven ability to refine processing procedures based on big picture understanding Experiential knowledge of key challenges in the area and learning agility for the latest trends. Good understanding of various Systems/ applications being used in space. Ability to understand:- the client administrative environment The current systems being used and the improvement opportunities. Workflow Management Ability to prioritize and provide recommendations in required business scenarios. Proven ability of influencing business decision basis self- domain expertise. Behavioral Attributes Excellent communication skills Excellent negotiation skills Leadership skills Analytical skills Social Media Knowledge Training Skills Good analytical, problem-solving and decision-making skills. Proven ability of managing large teams by motivating team members to achieve common business objectives. Core Role Responsibilities Manage core business of end-to-end HRM process for the client. Ensures timely resolution to each request received. Manage and exceed the Service levels as agreed with the client. Proactive recommendations on improving service levels by anticipating any upcoming changes. Designs, develops and maintains the HRM process in the organization. Explores the market best practices in the HRM space and implement appropriate best practices in the organization Brings to the table awareness of dynamic regulatory environment and is mentor to DRs and resources. Manages and develops the team of HRM resources. Acts as a single point of contact for managers regarding HRM topics. Assertive communication basis logical recommendations suitable to business needs. Keeps his team engaged and challenges self and team for continuous improvement.

Key Responsibilities: Assist in the Triage Team activities in resolving HR/Workday queries from colleagues and HRBPs. Address and resolve issues raised by colleagues and HRBPs promptly and effectively. Collaborate with other HR colleagues to resolve issues. Work with ServiceNow ticket system for caseload management to ensure resources are appropriately allocated. Manage leave of absence requests including maternity, LTA, paternity, and TOIL. Handle time off requests including annual leave and sick leave. Work closely with HR Workday Support Lead and HCM Workday Support Leads. Collaborate closely with the HRSS Lead. Perform any other ad hoc tasks as required. Skill required: Experience in HR. Experience in Workday system is an advantage. Strong problem-solving and query resolution abilities. Understanding of caseload management tools. Ability to work collaboratively with various HR teams. Strong organizational and process mapping skills. Strong Desire to learn.

Role & responsibilities Respond to customer HR inquiries through multiple channels - Phone, chat and web tickets.(calls, webforms, emails, chats and voicemails). Develop an understanding of US Human Capital Management (HCM) nuances, including payroll, benefits, talent, policies etc. Gain hands-on experience with applications like Workday, Oracle, SAP, and UKG. Developing a higher level of accuracy and speed in task completion, demonstrating the ability to efficiently process transactions, showing proficiency in client service Communicate (verbal and written) with customers from different countries and cultures. Utilize the client knowledge base to find answers and solutions independently Own incidents/issues end to end with minimum guidance. Understanding and adherence to contractual goals and Service Level Agreements (SLAs) Document recurring and known service request resolutions in the knowledge base. Demonstrate flexibility in working in different shifts (24x7 operations). Developing a high level of accuracy and speed in task completion, demonstrating the ability to efficiently close tickets, showing proficiency in client service

1-3 years of experience in HR operations or a related field. Manage employee data in Workday, ensuring accuracy and completeness of personnel records. Collaborate with internal stakeholders to ensure seamless communication regarding employee changes, updates, and notifications. Proficiency in Workday HCM module (HCM) with strong understanding of its functionality. Excellent communication skills for effective collaboration with internal stakeholders. Ability to work independently with minimal supervision while maintaining high levels of attention to detail. If interested, please share your resume at Lovisha.ahluwalia@teleperformancedibs.com

Hi , We are hiring for The Leading ITES Company for HR Helpdesk Associate Role. Overview HR Helpdesk Associate serves as the first point of contact for employees seeking assistance with HR-related queries and issues. This role involves handling inbound and outbound calls, responding to emails, and providing accurate information on policies, procedures, payroll, benefits, and employee data. The associate is responsible for resolving queries efficiently or escalating them to the appropriate department when necessary, ensuring timely and professional communication. They are expected to maintain confidentiality, follow documented processes, and update records accurately. Strong communication skills, attention to detail, knowledge of HR systems, and proficiency in tools like MS Office are essential. The role also involves contributing to continuous improvement by identifying recurring issues and suggesting enhancements to existing processes and documentation Key Skills : Any Graduate Minimum 1- 3 years of Previous experience in contact center (helpdesk1) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team Preferably have worked on Genesys and SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore ) Type : Job Code # 240 Job Description: Minimum 1- 3 years of Previous experience in contact center (helpdesk1). Excellent Communication Skills. Excellent listener and empathetic communicator (oral & written) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team of a client like responding to employee queries via phone, email and chat Experience in managing HR transactions with high accuracy, within timeliness & with confidentiality for at least 1-2 years Preferably have worked on Genesys and SuccessFactors Should have understanding of HR Employee data management & Payroll processes Skills: Excellent Communication Skills MS Office & Excel Skills Inbound and Outbound Call Handling skills Telephone and email etiquettes

Role Purpose The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process. Do 1. Hire the required talent from the different sourcing channels Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc. As per the talent requirements shared by the business, Create sourcing plan as per hiring channel mix and cost considerations Utilize job portals, consultants, employee referral to find the right fit from the industry/ within Wipro For the shortlisted candidates, facilitate the selection process with the technical panel As per the requirement by the business, facilitate different selection tests like technical programming language skills Conduct HR evaluation round and negotiate with the candidate(s) on the salary, position etc Take necessary approval from the tower lead/ head ensuring, hiring is strictly as per Wipros salary range, minimizing exceptions to meet average cost per candidate target Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance Motivate, engage and maintain relationship with the selected candidate(s) from time to time till their joining Coordinate with the HRSS team for background verification of the selected candidate Communicate with Business Teams and Managers to from time to time on the status of joining etc 2. Manage Candidate Experience throughout the recruitment process Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio Adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process Resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience Daily maintain the data on the recruitment tool (Synergy) and upload all the candidate documents from time to time Ensure the weekly/ monthly/quarterly dashboards are updated and readily available for the management review Conduct meetings with WMG teams to update on the progress, risk and issues involved in hiring for a position and seek help if necessary Follow checks and balances placed by the recruitment team and conduct regular reviews with the management to ensure reliability, quality and integrity of recruitment data in the system Deliver No. Performance Parameter Measure 1. Fulfilment Targets Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) 2. Average Recruitment Cost Per Person Deviation from Wipro salary range - Numbers as per plan 3. Customer Satisfaction Candidate Experience Zero escalations Hiring Manager satisfaction score As per plan 4. Cost of hiring (Cost incurred on portals, vendors etc) Deviation from Channel Mix and Budget - as per plan 5. Compliance % Deviation from Source-to-Hire policies Zero Online / Tool data reliability 100%

Role Purpose The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process. Do 1. Hire the required talent from the different sourcing channels Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc. As per the talent requirements shared by the business, Create sourcing plan as per hiring channel mix and cost considerations Utilize job portals, consultants, employee referral to find the right fit from the industry/ within Wipro For the shortlisted candidates, facilitate the selection process with the technical panel As per the requirement by the business, facilitate different selection tests like technical programming language skills Conduct HR evaluation round and negotiate with the candidate(s) on the salary, position etc Take necessary approval from the tower lead/ head ensuring, hiring is strictly as per Wipros salary range, minimizing exceptions to meet average cost per candidate target Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance Motivate, engage and maintain relationship with the selected candidate(s) from time to time till their joining Coordinate with the HRSS team for background verification of the selected candidate Communicate with Business Teams and Managers to from time to time on the status of joining etc 2. Manage Candidate Experience throughout the recruitment process Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio Adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process Resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience Daily maintain the data on the recruitment tool (Synergy) and upload all the candidate documents from time to time Ensure the weekly/ monthly/quarterly dashboards are updated and readily available for the management review Conduct meetings with WMG teams to update on the progress, risk and issues involved in hiring for a position and seek help if necessary Follow checks and balances placed by the recruitment team and conduct regular reviews with the management to ensure reliability, quality and integrity of recruitment data in the system Deliver No. Performance Parameter Measure 1. Fulfilment Targets Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) 2. Average Recruitment Cost Per Person Deviation from Wipro salary range - Numbers as per plan 3. Customer Satisfaction Candidate Experience Zero escalations Hiring Manager satisfaction score As per plan 4. Cost of hiring (Cost incurred on portals, vendors etc) Deviation from Channel Mix and Budget - as per plan 5. Compliance % Deviation from Source-to-Hire policies Zero Online / Tool data reliability 100% Mandatory Skills: PMO. Experience: 3-5 Years.

Role Purpose The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process. Do 1. Hire the required talent from the different sourcing channels Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc. As per the talent requirements shared by the business, Create sourcing plan as per hiring channel mix and cost considerations Utilize job portals, consultants, employee referral to find the right fit from the industry/ within Wipro For the shortlisted candidates, facilitate the selection process with the technical panel As per the requirement by the business, facilitate different selection tests like technical programming language skills Conduct HR evaluation round and negotiate with the candidate(s) on the salary, position etc Take necessary approval from the tower lead/ head ensuring, hiring is strictly as per Wipros salary range, minimizing exceptions to meet average cost per candidate target Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance Motivate, engage and maintain relationship with the selected candidate(s) from time to time till their joining Coordinate with the HRSS team for background verification of the selected candidate Communicate with Business Teams and Managers to from time to time on the status of joining etc 2. Manage Candidate Experience throughout the recruitment process Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio Adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process Resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience Daily maintain the data on the recruitment tool (Synergy) and upload all the candidate documents from time to time Ensure the weekly/ monthly/quarterly dashboards are updated and readily available for the management review Conduct meetings with WMG teams to update on the progress, risk and issues involved in hiring for a position and seek help if necessary Follow checks and balances placed by the recruitment team and conduct regular reviews with the management to ensure reliability, quality and integrity of recruitment data in the system Deliver No. Performance Parameter Measure 1. Fulfilment Targets Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) 2. Average Recruitment Cost Per Person Deviation from Wipro salary range - Numbers as per plan 3. Customer Satisfaction Candidate Experience Zero escalations Hiring Manager satisfaction score As per plan 4. Cost of hiring (Cost incurred on portals, vendors etc) Deviation from Channel Mix and Budget - as per plan 5. Compliance % Deviation from Source-to-Hire policies Zero Online / Tool data reliability 100% Mandatory Skills: PMO. Experience: 5-8 Years.

Position: HR Service Center Member Payroll Specialist Work Location- Chennai ( Perungalathur) Experience - 4 - 8 yrs Primary Responsibilities Be part of HR Shared Services Team for Global organization. The tasks handled will be as follows: 1)Responsible for end-to-end payroll activities for 2 entities (Tech Center and Plant). 2)Preparing the monthly payroll input, Validating the Draft, register, reconciliation and uploading the bank file in Bank portal for disbursement of salary. 3)Supporting the audits such as SOX, ICFR, other internal and external audits which is related to payroll. 4)Supporting the Grievances of employees which is related to salary & tax. 5)Coordinating with finance and compliance vendor for timely statutory payments (PF, Tax, NPS, Gratuity etc.) 6)Responsible for attendance system for payroll processing, also should handle the employees queries related to leaves & attendance. 7)Support in preparing the monthly MIS reports. 8)Responsible for preparing the midterm salary and promotion workings and letters. 9)Responsible for transactional data entry into the HR System of record, job requisition creation, and acting as back-up for India HR Operational activities. 10)Should support for payroll integration project with HRSS tool. This is just a beginning of our journey, and more responsibilities and tools will be brought into HR Shared Services Team as we grow the team. Desired Competencies/Experience Experience in an HR Shared Services department in a global organization with excellent English communication skills. Should have handled payroll end to end activities Experience in HR systems such as UltiPro HR / PeopleSoft HR / Success factor / Workday / SAP HR is mandatory. Experience in using the Service Now platform will add a value and is desirable.

To confirm your interview please fill this form: https://forms.microsoft.com/r/FVfTyHQAUi Job Title: Junior Associate or HR Associate, Employee Onboarding HR Shared Services Shift Timings: 5:00 PM 02:00 AM IST Mon - Fri. Willingness to work from office and stretch when business requires. Role Brief: As an Onboarding Associate, you will be playing a very crucial role in ensuring the smooth and efficient Onboarding of the candidates. You will be responsible for coordinating with various partner teams, recruiters, stakeholders & Candidates to ensure efficient, compliant, timely onboarding of candidates and focus on providing exceptional candidate experience. The role requires excellent communication skills with the ability to make quick decisions and should take complete ownership in getting the candidates prepped for the journey with Clean Harbors primarily supporting US & Canada regions. Role & responsibilities This is an Onboarding Associate role, where you will primarily be supporting the Driver & Non-Driver Candidates in US & Canada. Coordinate with the Recruitment team on New Drivers to be Onboarded Gather and process/follow up on all necessary paperworks, backgrounds, medicals for the Driver candidates Work closely with the candidates to ensure they have a smooth onboarding process right from their first day & partner along for their first week tasks Coordinate with the Hiring Managers to ensure onboardings are complete in a timely manner & work on any issues to be resolved very closely Distribute login credentials, manuals, guidelines as required. Ensure new hires have technical assistance to properly set up their hardware and software. Assign and assist the New Hires on the mandatory training and policies that may need to be completed upon onboarding. Address any additional queries that the New Hires may have till they are handed over to the Hiring Managers Monitoring onboarding systems to ensure that all necessary onboarding tasks are completed in a timely manner Achieve high level of business partner satisfaction in the onboarding routines. Ensure that the Candidates are on track with the day-today work assigned in the first week and work closely for any support until resolved. To collaborate and multitask on calls/emails/chat with candidates and Hiring Managers on any queries or escalations arsing as part of Onboarding. Skill/Expectations: Have an excellent verbal and written communication skills, including strong proficiency in English. Have Good logical thinking which we can correlate to problem solving ability. Are high on Ownership and trust, ability to handle sensitive and confidential information. Have Basic knowledge of US labor legislation and Onboarding tasks handled. Have the flair to connect with people whom you collaborate (can correlate to college projects collaborations). Have ability to work cross-functionally in a high-paced, dynamic environment. Have ability to follow through on tasks until completed and adhere to deadlines with high attention to detail. Have Exceptional customer relationship-building and multi-tasking skills. Are Self-managed with little supervision. Are Highly self-motivated and highly organized with strong attention to detail. Derive satisfaction from owning your role and being known as the go-to person. Pride yourself on your verbal and written communication skills. Are constantly seeking ways to improve processes, achieve greater efficiency, and expand your knowledge. Are familiar with MS Tools like work, excel, outlook, ppts will be a good add on High level of computer proficiency (Microsoft Office). Effective organizational skills and time management skills. Academic Background: Graduate / PG in any steam with all documents cleared!

Develop, implement, monitor and update the entire HR operations portfolio including personal files management, documentation of HR process and systems, payroll, HR analytics, Exit management and HR dashboards conceptualizing the overall HR Operations Strategy from Hire to Separation (Employee Life Cycle) Conceptualize & implement innovative and cost-effective HR initiatives like HR helpdesk to streamline processes and capitalize on organizational growth opportunities, thereby improving the internal processes & procedures with a demanding environment Manage HR guidelines and company level policies by actively engaging with all stakeholders Provide strategic expansion opportunities while managing SLAs and meeting the agreed TAT on HR service delivery, process re-engineering integration and standardization of various HR processes and systems and delivering efficiency gains through continuous improvement and performance improvement initiatives Ensure accuracy of data and HRIS. for smooth running of HR function Conduct various awareness programs on company benefits Monitor and ensure all aspects of communication to employees are taken care of in a timely manner Collaborating with other HR teams / HR business partners and cross-functions for designing the right transition, implementation and process improvement strategy Provide excellence in addressing Employee relations issues including benefits and employee welfare across multiple functions and locations Maintain good relationship with Schools Ensure HR operations by proactive audits and provide effective support for HR audits, internal and statutory compliances in coordination with ERM/IR department.

Job role Manage Data Entry for various transactions under Hire to Retire on different ERPs ex (SAP, WorkDay) Audit Self work Maintain the required SLAs in terms of TAT and Accuracy Handle Basic queries and able to respond to mails regarding Payroll Inputs Basic hygiene of following the Goals and achieving the same Ability to work with a diverse group of employees and individuals Strong knowledge of Microsoft Word, Excel, PowerPoint Demonstrate Customer Orientation Ability to answer inquiries on own initiative by effective use of relevant written data and information Supports peers by reviewing work to ensure zero errors in work. Engages in professional development to continuously grow in profession and remain current. Strong interpersonal people management skills & client management skill. Responds to all requests and communications in a timely and thorough manner. Meets 100% of external deadlines. Working Days- Sunday- Thursday Shift:- Mid European Shift (MEA-shift)

US Shifts Work from office Location: Sriram Gateway office parks, Perungalathur, Chennai, If interested please apply to the below link, https://smrtr.io/rdPMV About the Role: We are seeking a dynamic and detail-oriented HR Shared Services Associate to join our People Operations team in Chennai. This role will support key HR functions including HR operations, learning management systems (LMS), payroll analysis, and talent acquisition analytics across the USA, Europe and APAC regions. You will act as the first point of contact for employee queries, manage HR systems (Workday), and ensure seamless execution of HR processes while maintaining compliance with local regulations. Key Responsibilities: Serve as the first point of contact for employee queries across the USA, Europe and APAC regions, ensuring timely and accurate resolution. Manage and update HR systems (Workday) with employee data, absence records, job changes, and document uploads. Administer and maintain the Learning Management System (LMS), including course setup, user support, and reporting. Support payroll analysis including audits, reconciliations, and coordination with finance/payroll teams. Provide data support and analytics for the Talent Acquisition function (e.g., recruitment dashboards, metrics tracking). Assist with global mobility operations such as visa services and relocation processes in coordination with relevant stakeholders. Ensure regulatory compliance for HR operations, working closely with internal stakeholders to meet legal and policy requirements. Support the development and maintenance of Standard Operating Procedures (SOPs) and knowledge base documentation. Collaborate on process improvement projects and HR initiatives as needed. Qualifications: Bachelors degree in Human Resources, Business Administration, or related field. 25 years of experience in HR operations or shared services roles. Proficiency in Workday or similar HRIS platforms. Familiarity with payroll processes, LMS administration, and recruitment reporting is highly desirable. Exposure to global mobility and compliance practices is a plus. Strong analytical and Excel skills for data handling and reporting. Excellent written and verbal communication skills in English. Ability to maintain confidentiality and manage sensitive data with integrity Regards, Sangeetha R

Role & responsibilities Assist in the administration of HR services, including onboarding, employee data management, benefits administration, and payroll processing. Utilize advanced Excel skills (VLOOKUP, HLOOKUP, Pivot Tables) to generate reports and analyze HR data. Assist in preparing HR reports and presentations for senior management. Provide timely and accurate responses to HR queries and employee inquiries. Preferred candidate profile Experience of 1 year working in Excel and VLOOKUP and HLOOKUP. Bachelor's degree in HR, Business Administration, or related field. Knowledge of HRIS is a Plus.