14 Hrss Jobs

Hi , We are hiring for The Leading ITES Company for HR Helpdesk Associate Role. Overview HR Helpdesk Associate serves as the first point of contact for employees seeking assistance with HR-related queries and issues. This role involves handling inbound and outbound calls, responding to emails, and providing accurate information on policies, procedures, payroll, benefits, and employee data. The associate is responsible for resolving queries efficiently or escalating them to the appropriate department when necessary, ensuring timely and professional communication. They are expected to maintain confidentiality, follow documented processes, and update records accurately. Strong communication skills, attention to detail, knowledge of HR systems, and proficiency in tools like MS Office are essential. The role also involves contributing to continuous improvement by identifying recurring issues and suggesting enhancements to existing processes and documentation Key Skills : Any Graduate Minimum 1- 3 years of Previous experience in contact center (helpdesk1) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team Preferably have worked on Genesys and SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore ) Type : Job Code # 240 Job Description: Minimum 1- 3 years of Previous experience in contact center (helpdesk1). Excellent Communication Skills. Excellent listener and empathetic communicator (oral & written) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team of a client like responding to employee queries via phone, email and chat Experience in managing HR transactions with high accuracy, within timeliness & with confidentiality for at least 1-2 years Preferably have worked on Genesys and SuccessFactors Should have understanding of HR Employee data management & Payroll processes Skills: Excellent Communication Skills MS Office & Excel Skills Inbound and Outbound Call Handling skills Telephone and email etiquettes

Role Purpose The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process. Do 1. Hire the required talent from the different sourcing channels Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc. As per the talent requirements shared by the business, Create sourcing plan as per hiring channel mix and cost considerations Utilize job portals, consultants, employee referral to find the right fit from the industry/ within Wipro For the shortlisted candidates, facilitate the selection process with the technical panel As per the requirement by the business, facilitate different selection tests like technical programming language skills Conduct HR evaluation round and negotiate with the candidate(s) on the salary, position etc Take necessary approval from the tower lead/ head ensuring, hiring is strictly as per Wipros salary range, minimizing exceptions to meet average cost per candidate target Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance Motivate, engage and maintain relationship with the selected candidate(s) from time to time till their joining Coordinate with the HRSS team for background verification of the selected candidate Communicate with Business Teams and Managers to from time to time on the status of joining etc 2. Manage Candidate Experience throughout the recruitment process Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio Adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process Resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience Daily maintain the data on the recruitment tool (Synergy) and upload all the candidate documents from time to time Ensure the weekly/ monthly/quarterly dashboards are updated and readily available for the management review Conduct meetings with WMG teams to update on the progress, risk and issues involved in hiring for a position and seek help if necessary Follow checks and balances placed by the recruitment team and conduct regular reviews with the management to ensure reliability, quality and integrity of recruitment data in the system Deliver No. Performance Parameter Measure 1. Fulfilment Targets Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) 2. Average Recruitment Cost Per Person Deviation from Wipro salary range - Numbers as per plan 3. Customer Satisfaction Candidate Experience Zero escalations Hiring Manager satisfaction score As per plan 4. Cost of hiring (Cost incurred on portals, vendors etc) Deviation from Channel Mix and Budget - as per plan 5. Compliance % Deviation from Source-to-Hire policies Zero Online / Tool data reliability 100%

Role Purpose The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process. Do 1. Hire the required talent from the different sourcing channels Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc. As per the talent requirements shared by the business, Create sourcing plan as per hiring channel mix and cost considerations Utilize job portals, consultants, employee referral to find the right fit from the industry/ within Wipro For the shortlisted candidates, facilitate the selection process with the technical panel As per the requirement by the business, facilitate different selection tests like technical programming language skills Conduct HR evaluation round and negotiate with the candidate(s) on the salary, position etc Take necessary approval from the tower lead/ head ensuring, hiring is strictly as per Wipros salary range, minimizing exceptions to meet average cost per candidate target Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance Motivate, engage and maintain relationship with the selected candidate(s) from time to time till their joining Coordinate with the HRSS team for background verification of the selected candidate Communicate with Business Teams and Managers to from time to time on the status of joining etc 2. Manage Candidate Experience throughout the recruitment process Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio Adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process Resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience Daily maintain the data on the recruitment tool (Synergy) and upload all the candidate documents from time to time Ensure the weekly/ monthly/quarterly dashboards are updated and readily available for the management review Conduct meetings with WMG teams to update on the progress, risk and issues involved in hiring for a position and seek help if necessary Follow checks and balances placed by the recruitment team and conduct regular reviews with the management to ensure reliability, quality and integrity of recruitment data in the system Deliver No. Performance Parameter Measure 1. Fulfilment Targets Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) 2. Average Recruitment Cost Per Person Deviation from Wipro salary range - Numbers as per plan 3. Customer Satisfaction Candidate Experience Zero escalations Hiring Manager satisfaction score As per plan 4. Cost of hiring (Cost incurred on portals, vendors etc) Deviation from Channel Mix and Budget - as per plan 5. Compliance % Deviation from Source-to-Hire policies Zero Online / Tool data reliability 100% Mandatory Skills: PMO. Experience: 3-5 Years.

Role Purpose The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process. Do 1. Hire the required talent from the different sourcing channels Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc. As per the talent requirements shared by the business, Create sourcing plan as per hiring channel mix and cost considerations Utilize job portals, consultants, employee referral to find the right fit from the industry/ within Wipro For the shortlisted candidates, facilitate the selection process with the technical panel As per the requirement by the business, facilitate different selection tests like technical programming language skills Conduct HR evaluation round and negotiate with the candidate(s) on the salary, position etc Take necessary approval from the tower lead/ head ensuring, hiring is strictly as per Wipros salary range, minimizing exceptions to meet average cost per candidate target Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance Motivate, engage and maintain relationship with the selected candidate(s) from time to time till their joining Coordinate with the HRSS team for background verification of the selected candidate Communicate with Business Teams and Managers to from time to time on the status of joining etc 2. Manage Candidate Experience throughout the recruitment process Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio Adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process Resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience Daily maintain the data on the recruitment tool (Synergy) and upload all the candidate documents from time to time Ensure the weekly/ monthly/quarterly dashboards are updated and readily available for the management review Conduct meetings with WMG teams to update on the progress, risk and issues involved in hiring for a position and seek help if necessary Follow checks and balances placed by the recruitment team and conduct regular reviews with the management to ensure reliability, quality and integrity of recruitment data in the system Deliver No. Performance Parameter Measure 1. Fulfilment Targets Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) 2. Average Recruitment Cost Per Person Deviation from Wipro salary range - Numbers as per plan 3. Customer Satisfaction Candidate Experience Zero escalations Hiring Manager satisfaction score As per plan 4. Cost of hiring (Cost incurred on portals, vendors etc) Deviation from Channel Mix and Budget - as per plan 5. Compliance % Deviation from Source-to-Hire policies Zero Online / Tool data reliability 100% Mandatory Skills: PMO. Experience: 5-8 Years.

Position: HR Service Center Member Payroll Specialist Work Location- Chennai ( Perungalathur) Experience - 4 - 8 yrs Primary Responsibilities Be part of HR Shared Services Team for Global organization. The tasks handled will be as follows: 1)Responsible for end-to-end payroll activities for 2 entities (Tech Center and Plant). 2)Preparing the monthly payroll input, Validating the Draft, register, reconciliation and uploading the bank file in Bank portal for disbursement of salary. 3)Supporting the audits such as SOX, ICFR, other internal and external audits which is related to payroll. 4)Supporting the Grievances of employees which is related to salary & tax. 5)Coordinating with finance and compliance vendor for timely statutory payments (PF, Tax, NPS, Gratuity etc.) 6)Responsible for attendance system for payroll processing, also should handle the employees queries related to leaves & attendance. 7)Support in preparing the monthly MIS reports. 8)Responsible for preparing the midterm salary and promotion workings and letters. 9)Responsible for transactional data entry into the HR System of record, job requisition creation, and acting as back-up for India HR Operational activities. 10)Should support for payroll integration project with HRSS tool. This is just a beginning of our journey, and more responsibilities and tools will be brought into HR Shared Services Team as we grow the team. Desired Competencies/Experience Experience in an HR Shared Services department in a global organization with excellent English communication skills. Should have handled payroll end to end activities Experience in HR systems such as UltiPro HR / PeopleSoft HR / Success factor / Workday / SAP HR is mandatory. Experience in using the Service Now platform will add a value and is desirable.

To confirm your interview please fill this form: https://forms.microsoft.com/r/FVfTyHQAUi Job Title: Junior Associate or HR Associate, Employee Onboarding HR Shared Services Shift Timings: 5:00 PM 02:00 AM IST Mon - Fri. Willingness to work from office and stretch when business requires. Role Brief: As an Onboarding Associate, you will be playing a very crucial role in ensuring the smooth and efficient Onboarding of the candidates. You will be responsible for coordinating with various partner teams, recruiters, stakeholders & Candidates to ensure efficient, compliant, timely onboarding of candidates and focus on providing exceptional candidate experience. The role requires excellent communication skills with the ability to make quick decisions and should take complete ownership in getting the candidates prepped for the journey with Clean Harbors primarily supporting US & Canada regions. Role & responsibilities This is an Onboarding Associate role, where you will primarily be supporting the Driver & Non-Driver Candidates in US & Canada. Coordinate with the Recruitment team on New Drivers to be Onboarded Gather and process/follow up on all necessary paperworks, backgrounds, medicals for the Driver candidates Work closely with the candidates to ensure they have a smooth onboarding process right from their first day & partner along for their first week tasks Coordinate with the Hiring Managers to ensure onboardings are complete in a timely manner & work on any issues to be resolved very closely Distribute login credentials, manuals, guidelines as required. Ensure new hires have technical assistance to properly set up their hardware and software. Assign and assist the New Hires on the mandatory training and policies that may need to be completed upon onboarding. Address any additional queries that the New Hires may have till they are handed over to the Hiring Managers Monitoring onboarding systems to ensure that all necessary onboarding tasks are completed in a timely manner Achieve high level of business partner satisfaction in the onboarding routines. Ensure that the Candidates are on track with the day-today work assigned in the first week and work closely for any support until resolved. To collaborate and multitask on calls/emails/chat with candidates and Hiring Managers on any queries or escalations arsing as part of Onboarding. Skill/Expectations: Have an excellent verbal and written communication skills, including strong proficiency in English. Have Good logical thinking which we can correlate to problem solving ability. Are high on Ownership and trust, ability to handle sensitive and confidential information. Have Basic knowledge of US labor legislation and Onboarding tasks handled. Have the flair to connect with people whom you collaborate (can correlate to college projects collaborations). Have ability to work cross-functionally in a high-paced, dynamic environment. Have ability to follow through on tasks until completed and adhere to deadlines with high attention to detail. Have Exceptional customer relationship-building and multi-tasking skills. Are Self-managed with little supervision. Are Highly self-motivated and highly organized with strong attention to detail. Derive satisfaction from owning your role and being known as the go-to person. Pride yourself on your verbal and written communication skills. Are constantly seeking ways to improve processes, achieve greater efficiency, and expand your knowledge. Are familiar with MS Tools like work, excel, outlook, ppts will be a good add on High level of computer proficiency (Microsoft Office). Effective organizational skills and time management skills. Academic Background: Graduate / PG in any steam with all documents cleared!

Develop, implement, monitor and update the entire HR operations portfolio including personal files management, documentation of HR process and systems, payroll, HR analytics, Exit management and HR dashboards conceptualizing the overall HR Operations Strategy from Hire to Separation (Employee Life Cycle) Conceptualize & implement innovative and cost-effective HR initiatives like HR helpdesk to streamline processes and capitalize on organizational growth opportunities, thereby improving the internal processes & procedures with a demanding environment Manage HR guidelines and company level policies by actively engaging with all stakeholders Provide strategic expansion opportunities while managing SLAs and meeting the agreed TAT on HR service delivery, process re-engineering integration and standardization of various HR processes and systems and delivering efficiency gains through continuous improvement and performance improvement initiatives Ensure accuracy of data and HRIS. for smooth running of HR function Conduct various awareness programs on company benefits Monitor and ensure all aspects of communication to employees are taken care of in a timely manner Collaborating with other HR teams / HR business partners and cross-functions for designing the right transition, implementation and process improvement strategy Provide excellence in addressing Employee relations issues including benefits and employee welfare across multiple functions and locations Maintain good relationship with Schools Ensure HR operations by proactive audits and provide effective support for HR audits, internal and statutory compliances in coordination with ERM/IR department.

Key Responsibilities: Language Support for HR Processes : Provide translation support for HR processes such as recruitment, onboarding, payroll, benefits, and employee relations, ensuring consistency and clarity in the Arabic language. Interpretation Services : Offer real-time interpretation during HR meetings, interviews, training sessions, or other internal/external communications with Arabic-speaking stakeholders. Cross-Cultural Communication : Provide guidance on cultural nuances, regional dialects, and language preferences for HR communications to ensure they align with local customs and practices. Language Quality Assurance : Review translated materials for consistency, grammatical accuracy, and cultural appropriateness before dissemination. Collaboration with HR Teams : Work closely with HR teams in different regions to ensure that HR initiatives, policies, and procedures are effectively communicated in Arabic. Content Adaptation : Ensure all written and verbal communication in Arabic aligns with the company's corporate tone and brand while being tailored for specific Arabic-speaking regions. Employee Support : Support Arabic-speaking employees with HR-related queries by providing translated materials or offering assistance in Arabic during HR processes. Qualifications: Education : Bachelor's degree in Arabic, Linguistics, Translation, or related field. Experience : 1-7years of experience in Arabic translation, HR support, or related fields, particularly in a corporate environment. Skills : Native or near-native proficiency in Arabic with a strong command of Modern Standard Arabic and regional dialects. Excellent written and verbal communication skills in both Arabic and English. Experience with HR terminology and understanding of HR processes. Strong attention to detail and ability to manage multiple tasks simultaneously. Proficiency in translation tools is a plus. Desirable Attributes : Cultural awareness and understanding of regional HR practices in Arabic-speaking countries. Ability to work collaboratively with cross-functional teams in a global environment. Working Conditions: Full-time position based in Noida. Hybrid work model (if applicable). Occasional collaboration with teams across different time zones. Benefits: We provide subsidy cab services and shift allowance

Role & responsibilities : As a member of the local team, you will be responsible for updating the records for the clients employees, for instance updating personal details, salary information, change in location, creating references and many other processes. You will also manage all relevant databases, provide information in regard to documentation needed for different types of requests, relocations, resignations and terminations, process and send relevant letters to the employees, as well as tracking absences and holiday entitlements and creating and administrating onboarding and offboarding documentation. You will also help educate the managers and in-house admin of externals on how to use Self-Service. It is expected from you to help identify opportunities to process simplifications and enrich customers' experience and to prepare ad hoc reports or documents, if needed. Additionally, you will be in charge of keeping in contact with other HR teams and different third parties that may require additional information in a certain matter. Preferred candidate profile : • Good level of English written and verbal is a must. • Must demonstrate strong interpersonal, speaking, and writing skills. • Must be proficient in using Microsoft Office applications (Microsoft Word, Excel, and PowerPoint). • Must demonstrate excellent analytical skills. • Ability to work towards deadlines. • Positive attitude and solution-oriented thinking. • Flexible and eager to learn. Interested candidates can DM or share their resume at Sakshi.srivastava@conduent.com with below details Total Experience- Notice Period- Current Location- Current CTC- Expected CTC- Kindly specify the role in subject line

Key Responsibilities: Assist in the Triage Team activities in resolving HR/Workday queries from colleagues and HRBPs. Address and resolve issues raised by colleagues and HRBPs promptly and effectively. Collaborate with other HR colleagues to resolve issues. Work with ServiceNow ticket system for caseload management to ensure resources are appropriately allocated. Manage leave of absence requests including maternity, LTA, paternity, and TOIL. Handle time off requests including annual leave and sick leave. Work closely with HR Workday Support Lead and HCM Workday Support Leads. Collaborate closely with the HRSS Lead. Perform any other ad hoc tasks as required. Skill required: Experience in HR. Experience in Workday system is an advantage. Strong problem-solving and query resolution abilities. Understanding of caseload management tools. Ability to work collaboratively with various HR teams. Strong organizational and process mapping skills. Strong Desire to learn.

Role Overview: Opening in an International Private Banking : As the Global HRSS Head, you will spearhead the delivery of HR operational processes across multiple geographies, driving continuous improvement, expanding service scope, and ensuring adherence to key performance indicators (KPIs) and service level agreements (SLAs). You will collaborate with regional HR and other functional teams to support and lead organizational procedures and participate in transformational initiatives. Key Responsibilities: Leadership & Strategy: Lead and manage all HR operational processes related to the employee lifecycle, ensuring compliance with regional regulations and organizational policies. Provide strategic direction to the HRSS team and develop a future-focused HR Shared Services strategy. Partner with business leaders and HR delivery teams to design, plan, and implement HR programs, policies, and procedures. Operational Excellence: Maintain and monitor service level KPIs and SLAs for all HR processes. Allocate work effectively to enhance team productivity and ensure high efficiency. Administer and maintain Workday data points to ensure data accuracy and integrity. Manage and resolve escalated queries within defined timelines and organizational guidelines. Process Improvement: Identify opportunities for process optimization and implement service improvement activities using process improvement methodologies. Harmonize HR processes across business units and geographies. Continuously evaluate HRSSC services using feedback and operational data to drive improvements. Stakeholder Collaboration: Build partnerships with stakeholders within business units, functional departments, and other teams. Foster relationships within culturally diverse teams to drive consensus and alignment stakeholders and build strong relationships across the organization. Problem Solving & Decision Making: Identify opportunities for process and system improvements. Solve operational issues using strong analytical skills. Organize and prioritize work effectively, managing ambiguity and competing priorities. Customer & Business Focus: Exhibit high energy, pragmatism, and self-confidence. Drive value beyond SLAs and contractual terms, identifying opportunities for transformation. Qualifications: Masters degree in Business, Human Resources, Organization Development, or a related field preferred. 25+ years of progressive experience in a global, matrixed environment, providing guidance and influence on leaders. Proven track record in managing and leading HR shared services teams across the full employee lifecycle. Strong knowledge of HR compliance, administration, and management information (MI) reporting. Experience with data protection legislation and managing data requests. Exceptional interpersonal skills, sound judgment, and the ability to manage competing priorities. Proficiency in Excel and PowerPoint; experience with Workday and other HRIS tools such as SAP SuccessFactors, Oracle HCM, or ADP. Flexibility to support a diverse, international set of stakeholders and willingness to adapt office timings.

Job role Manage Data Entry for various transactions under Hire to Retire on different ERPs ex (SAP, WorkDay) Audit Self work Maintain the required SLAs in terms of TAT and Accuracy Handle Basic queries and able to respond to mails regarding Payroll Inputs Basic hygiene of following the Goals and achieving the same Ability to work with a diverse group of employees and individuals Strong knowledge of Microsoft Word, Excel, PowerPoint Demonstrate Customer Orientation Ability to answer inquiries on own initiative by effective use of relevant written data and information Supports peers by reviewing work to ensure zero errors in work. Engages in professional development to continuously grow in profession and remain current. Strong interpersonal people management skills & client management skill. Responds to all requests and communications in a timely and thorough manner. Meets 100% of external deadlines. Working Days- Sunday- Thursday Shift:- Mid European Shift (MEA-shift)

US Shifts Work from office Location: Sriram Gateway office parks, Perungalathur, Chennai, If interested please apply to the below link, https://smrtr.io/rdPMV About the Role: We are seeking a dynamic and detail-oriented HR Shared Services Associate to join our People Operations team in Chennai. This role will support key HR functions including HR operations, learning management systems (LMS), payroll analysis, and talent acquisition analytics across the USA, Europe and APAC regions. You will act as the first point of contact for employee queries, manage HR systems (Workday), and ensure seamless execution of HR processes while maintaining compliance with local regulations. Key Responsibilities: Serve as the first point of contact for employee queries across the USA, Europe and APAC regions, ensuring timely and accurate resolution. Manage and update HR systems (Workday) with employee data, absence records, job changes, and document uploads. Administer and maintain the Learning Management System (LMS), including course setup, user support, and reporting. Support payroll analysis including audits, reconciliations, and coordination with finance/payroll teams. Provide data support and analytics for the Talent Acquisition function (e.g., recruitment dashboards, metrics tracking). Assist with global mobility operations such as visa services and relocation processes in coordination with relevant stakeholders. Ensure regulatory compliance for HR operations, working closely with internal stakeholders to meet legal and policy requirements. Support the development and maintenance of Standard Operating Procedures (SOPs) and knowledge base documentation. Collaborate on process improvement projects and HR initiatives as needed. Qualifications: Bachelors degree in Human Resources, Business Administration, or related field. 25 years of experience in HR operations or shared services roles. Proficiency in Workday or similar HRIS platforms. Familiarity with payroll processes, LMS administration, and recruitment reporting is highly desirable. Exposure to global mobility and compliance practices is a plus. Strong analytical and Excel skills for data handling and reporting. Excellent written and verbal communication skills in English. Ability to maintain confidentiality and manage sensitive data with integrity Regards, Sangeetha R

Role & responsibilities Assist in the administration of HR services, including onboarding, employee data management, benefits administration, and payroll processing. Utilize advanced Excel skills (VLOOKUP, HLOOKUP, Pivot Tables) to generate reports and analyze HR data. Assist in preparing HR reports and presentations for senior management. Provide timely and accurate responses to HR queries and employee inquiries. Preferred candidate profile Experience of 1 year working in Excel and VLOOKUP and HLOOKUP. Bachelor's degree in HR, Business Administration, or related field. Knowledge of HRIS is a Plus.