Lead Site Reliability Engineer

Site Reliability is about combining development and operations knowledge and skills to help make the organization better. Whether you have a development background and are interested in learning more about operations or are a DevOps/Systems Engineer who is interested in developing internal tools – Cvent SRE can benefit from your skillsets. Ultimately, we are looking for passionate people who love learning and technology. BS, MS in Computer Science OR related technical degree required.

We are responsible for ensuring that our platform is stable and healthy. We break down barriers by fostering developer ownership and empowering developers. We support them by building creative and robust solutions to operations problems. We use our background as generalists to work closely with product development teams from the early stages of design all the way through identifying and resolving production issues. We see the big picture. We help create and enforce standards while facilitating an agile and learning culture. We use SRE principals such as blameless postmortems and operational load caps to ensure we’re constantly improving our knowledge and maintaining a good quality of life. Overall, we’re passionate about automation, learning and participating in dynamic day to day work.

Must Have:

• 7-9 years of relevant experience

• Experience with SDLC methodologies (preferably Agile software development methodology).

• Experience with software development – Knowledge of Java/Python/Ruby is a must. Preferably good understanding of Object-Oriented Programming concepts.

• Exposure to managing AWS services / operational knowledge of managing applications in AWS

• Experience with configuration management tools such as Chef, Puppet, Ansible or equivalent

• Solid Windows and Linux administration skills.

• Working with APM, monitoring, and logging tools (New Relic, DataDog, Splunk)

• Experience in managing 3 tier application stacks / Incident response

• Experience with build tools such as Jenkins, CircleCI, Harness etc

• Exposure to containerization concepts - docker, ECS, EKS, Kubernetes

• Working experience with NoSQL databases such as MongoDB, couchbase, postgres etc

• Self-motivation and the ability to work under minimal supervision is must.

Good to Have

• F5 load balancing concepts

• Basic understanding of observability & SLIs/SLOs

• Message Queues (RabbitMQ).

• Understanding of basic networking concepts

• Experience with package managers such as nexus, artifactory or equivalent

• Good communication skills

• People management experience