Lead SE

Description

Specific Responsibilities

• Provide thought leadership in how large enterprise organisations can drive customer success through digital transformation.
• Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.
• Be an innovator who can build new solutions using out-of-the-box thinking.
• Engage with business users to build solution presentations, demonstrations and prototypes.
• Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.
• The ability to authoritatively present and articulate the business value to managers and executives of all levels.
• Deliver functional and technical responses to RFPs/RFIs.
• Work as an excellent teammate by chipping in, learning and sharing new knowledge.
• Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology.
• Lead multiple customer engagements concurrently.
• Be self-motivated, flexible, and take initiative.
  

Required Skills

• Relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Relevant 12 Yrs of experience in the IT Industry, Consulting/Tech Consulting, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions.
• Strong focus and experience in pre-sales or implementation in financial services industry (Banks/insurance/fintechs/NBFCs/Wealth & Asset Management) is required.
• Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw Day in life of across different LOBs in the financial services industry.
• Knowledge on Key critical metrics supervised in financial industry from a customer engagement perspective.
• Business Analysis/ Business case/return on investment justifications.
• Experience in sophisticated solution selling to Enterprise customers within the Financial Services industry.
• A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions. Knowledge of related applications, relational database and web technology
• Outstanding verbal , written, presentation, demonstrations, collaboration and interpersonal communication skills with a focus on needs analysis, positioning, business justification, and closing techniques.
• Ability to work as part of a team to solve technical problems in varied political environments.
  

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