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Account Executive: MM - Automotive

Gurgaon, Haryana, India

0 years

Not disclosed

On-site

Full Time

Description Salesforce provides a compelling opportunity for Sales Professionals with a proven record exceeding quota in technology sales. Our goal is to build an organization of thoughtful, high-reaching, Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, an exclusive CRM/Sales Force Automation tool that Reps love to use, and a fiercely loyal customer base, it’s a powerful combination for sales success. Top sales talent across the world join us for our “change the world” mentality; the opportunity to excel in a fast-paced, performance-based team environment here. You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in India. Your accounts will be a blend of clients with additional revenue opportunities and prospects. You should be able to forecast sales activity and revenue achievement while creating satisfied and reference-able customers. Very driven comp plan with tremendous upside earnings potential. Responsibilities To exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts and within an assigned geographical or vertical market. You will handle the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts. Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days. Pipeline development through a combination of cold calling, email campaigns, and market sector knowledge/resourcefulness. Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s). Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business-case definition, value analysis, references, and analyst data. Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. Generate short-term results whilst maintaining a long-term perspective to increase overall revenue generation. Daily update of the Salesforce system with accurate customer and pipeline data. Accurate monthly forecasting and revenue delivery. Required Skills Successfully sold into Large Enterprise companies in the Auto Industry space. 5+ years of enterprise solution sales experience selling CRM, ERP, or similar. A proven track record of driving and closing enterprise deals. Consistent overachievement of quota and revenue goals. Degree or equivalent relevant experience required. Experience will be evaluated based on the skills you'll use every day for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills Strategic account planning and execution skills. Experience selling to C-Level and across both IT and business units to customers - Enterprise Customers in the North Market of India. Strong technical competence. Passion and commitment to customer success. Ability to sell both an application and deployment of a platform. Strong time management skills. Demonstrated consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement. Ability to maintain a high level of productivity, handle multiple contending priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment. Show more Show less

Cloud Account Executive

Gurgaon, Haryana, India

0 years

Not disclosed

On-site

Full Time

Description About Platform Cloud Join us at Platform Cloud, where we empower organizations to innovate swiftly and meet evolving business needs with a comprehensive suite of tools for application development and data management. Our platform includes capabilities such as Low Code AppDev, Customization, Integration, Data Management, Security & Compliance, and Automation. With the addition of Agentforce, Platform is the ultimate toolkit for building AI-powered applications rapidly, transforming every line of business. Discover more about Agentforce & AI App Development and Salesforce Data Security & Privacy Your Focus As our Platform Specialist Sales team expands, we’re excited to welcome passionate individuals who are eager to drive Application Development opportunities. If you're enthusiastic about the potential of AI in enhancing DevOps and enriching user experiences, we want to hear from you! You’ll also appreciate the critical importance of Data Security, Privacy and Compliance, ensuring that sensitive information is protected and that the data lifecycle is managed effectively. Your Work In the role of Platform Account Executive, you’ll unlock the untapped potential of our Platform by collaborating with Account Owners (Core Account Executives) to deliver relevant insights to your accounts. You’ll be responsible for achieving a dedicated quota for Platform Cloud product sales while establishing yourself as a trusted advisor to our customers. To do this, you’ll also work collaboratively with Partners and Systems Integrators to build and recommend value based solutions to our customers. Your Responsibilities Include Expertise: Become a go-to expert on our Platform portfolio and its value to customers. Territory Planning: Create and maintain a dynamic Territory Plan and contribute to Key Account Plans to set yourself up for success. Lead Generation: Generate new leads through proactive prospecting and assist your team in qualifying opportunities. Sales Success: Exceed annual sales quotas by guiding clients through the full sales cycle, addressing their unique challenges. Advocacy: Promote the power of the Platform, sharing customer success stories to illustrate its value. Team Collaboration: Enable and educate internal teams to identify and qualify Platform opportunities effectively. Partnerships: Collaborate with Salesforce Partners and Consultants to align on strategies and solutions. Deal Management: Strategize, negotiate, and close deals to drive mutual success. Role Requirements Achiever: Proven track record of meeting sales targets and navigating complex deal cycles with tenacity and discipline. Platform Passion: Experience in selling similar solutions or a strong understanding of our subject matter. Strategist: Ability to develop and execute strategies while inspiring others along the way. Curious & Value-Oriented: Strong skills in uncovering customer needs, with a penchant for asking "why" to explore how the Platform can add value. Collaborative: Proven ability to work effectively with various stakeholders to achieve the best outcomes for both the customer and Salesforce. Trusted Partner: A commitment to guiding customers on their Salesforce journey with integrity and support. Multi-Tasker: Skillful in managing multiple priorities while driving both immediate sales and long-term strategic pursuits. Our Team Our Specialist Sales team thrives on a collaborative, value-driven selling approach. If you enjoy the excitement of closing deals while contributing to a supportive team environment, you’ll find a great fit here. As you focus on the Platform, you’ll become an expert on its benefits while playing a key role in our collective success. Show more Show less

Strategic Account Executive - Manufacturing

Mumbai, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Description We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world. Salesforce provides a compelling opportunity for Sales Professionals with a proven record exceeding quota in technology sales. Our goal is to build an organization of thoughtful, high-reaching, Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, an exclusive CRM/Sales Force Automation tool that Reps love to use, and a fiercely loyal customer base, it’s a powerful combination for sales success. Top sales talent across the world join us for our “change the world” mentality; the opportunity to excel in a fast-paced, performance-based team environment here. You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in India. Your accounts will be a blend of clients with additional revenue opportunities and prospects. You should be able to forecast sales activity and revenue achievement while creating satisfied and reference-able customers. Very driven comp plan with tremendous upside earnings potential. Responsibilities To exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts and within an assigned geographical or vertical market. You will handle the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts. Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days. Pipeline development through a combination of cold calling, email campaigns, and market sector knowledge/resourcefulness. Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s). Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business-case definition, value analysis, references, and analyst data. Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. Generate short-term results whilst maintaining a long-term perspective to increase overall revenue generation. Daily update of the Salesforce system with accurate customer and pipeline data. Accurate monthly forecasting and revenue delivery. Required Skills Successfully sold into Large Manufacturing companies. 12+ years of enterprise solution sales experience selling CRM, ERP, or similar. A proven track record of driving and closing enterprise deals. Consistent overachievement of quota and revenue goals. Degree or equivalent relevant experience required. Experience will be evaluated based on the skills you'll use every day for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills Strategic account planning and execution skills. Experience selling to C-Level and across both IT and business units to customers - Enterprise Customers in the West of India. Strong technical competence. Passion and commitment to customer success. Ability to sell both an application and deployment of a platform. Strong time management skills. Demonstrated consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement. Ability to maintain a high level of productivity, handle multiple contending priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment. Show more Show less

Senior Manager Employee Benefits

Greater Hyderabad Area

9 years

Not disclosed

On-site

Full Time

Description About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Global Benefits team seeks an experienced leader for the role of Senior Manager, Benefits. The ideal candidate will have a consistent track record in supporting and leading benefits organizations to scale with a focus on operational excellence - perpetually refining our overall benefits COE delivery and operations model. In this role, you will take charge of improvements to our Center of Expertise (COE) processes, establish partnerships with both internal and external partners to facilitate program execution, and ensure operational efficiency and legal compliance. Additionally, you will lead M&A activities and also act as the strategic partner to our Shared Services organization, collaborating to ensure ongoing improvement in the delivery of day-to-day benefits tasks and employee-centered support on a scalable level. What You’ll Do As a key member of the India Benefits Design and Strategy team , you will: ✅ Own and drive: benefits strategy across India, ensuring alignment with business goals and market trends. Partner closely with HR leaders, Finance, and Legal teams to design, optimize, and scale benefit offerings that support talent attraction, retention, and employee well-being. Continuously evaluate program effectiveness, identifying opportunities for innovation and improvement. ✅ Lead annual benefit renewals: Manage the end-to-end renewal process for key benefits programs such as healthcare, retirement, life & disability insurance, and well-being initiatives. Work closely with external partners (brokers, insurers, and vendors) to negotiate competitive rates, enhance service levels, and ensure compliance with local regulations ✅ Design and implement new benefit programs: Lead the development, execution, and governance of new benefit initiatives to enhance employee experience and competitiveness in the market. Collaborate with key stakeholders to assess feasibility, define project plans, and oversee implementation. Drive operational excellence by ensuring new programs integrate seamlessly into existing HR and Payroll systems, maintaining regulatory compliance and operational efficiency. ✅ Analyze market trends and benchmarking data: Stay ahead of the curve by conducting ongoing research and benchmarking studies to assess market competitiveness, cost trends, and employee preferences. Utilize data from global and regional surveys, third-party providers, and industry networks to identify gaps and opportunities. Provide strategic recommendations to enhance benefit offerings, improve cost efficiency, and elevate employee satisfaction. ✅ Act as a strategic advisor: Be a trusted thought partner for senior leaders, HRBPs, and Finance teams, offering expert guidance on complex benefits-related decisions. Support workforce planning by providing data-driven insights on benefits costs, compliance considerations, and evolving employee expectations. Ensure alignment with broader Total Rewards and Talent strategies, proactively identifying ways to enhance employee value proposition. ✅ Support M&A integrations: Work closely with Corporate Development, Legal, and HR teams to assess existing benefits structures, identify potential gaps, and develop an integration roadmap. Lead efforts to harmonize benefits programs, ensuring a smooth transition for employees while mitigating risks related to compliance, costs, and experience. ✅ Be the escalation point (Tier 3) Serve as the final escalation point for high-impact or sensitive employee benefits inquiries that require in-depth analysis and resolution. Act as a liaison between employees, vendors, HR teams, and leadership, ensuring concerns are addressed with efficiency, accuracy, and empathy. Proactively identify trends in escalations and recommend process improvements or policy adjustments to enhance service delivery. What We’re Looking For 🔹 9-11+ years of experience in Rewards/Benefits inIndia. Extensive hands-on experience in designing, implementing, and managing benefits programs across. Knowledge of local laws in India will be an added advantage. Exposure to Asean Benefits will be an added advantage too. 🔹 Proven leadership in benefits strategy, Strong experience in managing external vendors and brokers, negotiating contracts, and ensuring high-quality service delivery. A track record of leading complex benefits projects and successfully executing regional or global initiatives 🔹 Exceptional project management skills with the ability to manage multiple initiatives. Ability to juggle multiple priorities, work cross-functionally, and lead high-impact projects from conception to execution. 🔹 Strong analytical mindset, Proven ability to interpret and analyze benefits-related data, such as market benchmarking, claims trends, and cost modeling. Comfortable using data insights to make informed recommendations, optimize program costs, and improve employee experience. 🔹 Excellent communication & stakeholder management skills – Strong ability to translate complex benefits concepts into clear, engaging, and impactful communications for diverse audiences, including employees, HRBPs, business leaders, and external partners. Skilled in building relationships, influencing senior stakeholders, and driving alignment across global and regional teams 🔹 Wellversed in using AI tools on a day to day basis and exposure to using AI for enhancing employee experience in Benefits. If you’re looking for an exciting opportunity to shape benefits strategy, drive impact, and work with an amazing team, we’d love to hear from you! Feel free to apply. Show more Show less

Account Executive - Retail Consumer Goods

Gurgaon, Haryana, India

0 years

Not disclosed

On-site

Full Time

Description We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world. Salesforce provides a compelling opportunity for Sales Professionals with a proven record exceeding quota in technology sales. Our goal is to build an organization of thoughtful, high-reaching, Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, an exclusive CRM/Sales Force Automation tool that Reps love to use, and a fiercely loyal customer base, it’s a powerful combination for sales success. Top sales talent across the world join us for our “change the world” mentality; the opportunity to excel in a fast-paced, performance-based team environment here. You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in India. Your accounts will be a blend of clients with additional revenue opportunities and prospects. You should be able to forecast sales activity and revenue achievement while creating satisfied and reference-able customers. Very driven comp plan with tremendous upside earnings potential. Responsibilities To exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts and within an assigned geographical or vertical market. You will handle the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts. Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days. Pipeline development through a combination of cold calling, email campaigns, and market sector knowledge/resourcefulness. Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s). Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business-case definition, value analysis, references, and analyst data. Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. Generate short-term results whilst maintaining a long-term perspective to increase overall revenue generation. Daily update of the Salesforce system with accurate customer and pipeline data. Accurate monthly forecasting and revenue delivery. Show more Show less

Territory Account Executive

Mumbai Metropolitan Region

3 - 8 years

Not disclosed

On-site

Full Time

Description Job Description We are seeking proven sales performers to help us grow our loyal customer base for our ESMB segment in West India. This is a role for someone who is a hunter and hungry for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the West India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities Developing and managing relationships within our ESMB segment focusing on customers in Ahmedabad Managing complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications. Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers. Demonstrating our product via the Web. Requirements Work Location : Ahmedabad Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) 3 to 8 years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Successful track-record managing deals with customers in West India. Consistently over-achieved quota (top 10-20% of company) in past positions. Experience managing and closing complex sales-cycles. Desired Skills Strong and demonstrated written and verbal communications skills. Previous Sales Methodology training preferred. CRM experience preferred. Ability to work in a fast pace, team environment. Strong customer references. Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel Show more Show less

Product Manager, Modern POS

Greater Hyderabad Area

5 years

Not disclosed

On-site

Full Time

Description Retail Cloud powers Modern POS for world's leading brands and retailers bringing online and offline shopping experiences together. Our customers include Crate & Barrel, Under Armour, Converse, Suitsupply, Deciem, LoveSac, Bouclair, Janie & Jack and many others. Our team is looking for an experienced Product Manager to own product areas within our award winning Modern POS product, such as core POS, endless aisle, clienteling and omni-channel. This role will focus on all aspects of product development including research, product definition and end-2-end delivery. Role Overview This role calls for a strong, proactive technically inclined Product Manager with previous enterprise POS experience. Ideally, you have demonstrated an excellent track record for both new and evolving existing product capabilities from definition, delivery and to market adoption in the retail industry. Responsibilities Design and deliver new features that improve product usage, grow the business, and make customers happy using tangible metrics Create and prioritize a multi-release feature roadmap, in collaboration with multiple internal and external facing groups (i.e., Customer Success, Sales, and Engineering) Commit to the best user experience possible. Work closely with UX to develop, test, and deliver assets to Engineering. Drive the end-to-end feature delivery cycle. Measure success - A feature's release does not decide success. Define what success means for each feature and each function before it even goes to development. Represent the customer. Be the champion and voice of customers. Build impactful, personal customer relationships. Bring the customer's voice into the creation process. Own requirements, specifications, and release plans. Own demos. Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders. Work across Salesforce and the various teams / clouds on hands on Proof of concepts for newer features and architect them along with engineering Communicate with clarity and efficiency while coordinating product release communications for your components. Be a great partner with the Engineering team for both successes and challenges. Serve as a domain and product expert for Retail Cloud and Modern POS with Engineering, GTM and customers. Role Requirements 5+ years of SaaS product management experience (or relevant experience) within the enterprise POS space. Experience gathering and redefining business requirements and market needs into a successful product strategy. Strong organizational as well as written and oral communication skills. Strong experience in partnering with engineering teams and writing detailed product definitions. Strong technical abilities to hold your own in debates with technical architects and engineers. You are intimately familiar with modern software development practices used to build and deploy mobile applications. Experience with agile development methodologies like Scrum. Understanding of software architecture and UX design. Ability to prioritize multiple competing priorities in fast paced & iterative product development cycles. Domain expertise in POS and retail space. Effective communicator - Communicates well with engineering and cross-functional teams; can effectively present plans and roadmap to internal stakeholders and C-Level execs; comfortable pitching their product to diverse external audiences (customers, partners, and analysts); strong ability to convince and influence Experience identifying and addressing customer needs, building relationships with customers, developing an awareness of relevant services, communicating with customers in an organized and knowledgeable manner, and delivering clear requests for information Desired Requirements In-depth experience working with Salesforce products and APIs. Prior experience working with the enterprise POS space. Show more Show less

Global Support Contract Specialist (PST Time Zone)

Hyderabad, Telangana, India

2 years

Not disclosed

On-site

Contractual

Description Role Description An exciting opportunity to be a part of Salesforce Finance and the Revenue Operations Team. As a Global SOPS Contract Specialist, you are required to provide the highest level of internal support and guidance for Account Executives within our Global SMB businesses. This guidance includes but is not limited to deal structure questions, quote support, contract support, ACV calculations, account/customer org support, and ensuring quotes comply to revenue & company policy. This role requires an individual who can work in a team environment, be self-motivated, extremely detail-oriented with demonstrated problem solving and decision-making skills. Your Impact Provide superior internal support and guidance for Account Executives including but not limit to deal structure questions, order processing, ensuring orders are in compliance to revenue & company policy, and all other pre-quote conversion support. Work with Sales, Rev Recognition and Legal on contract issues and provide suggestions and assistance for contract negotiation in order to ensure proper revenue recognition. Create and modify quotes as required. Ensure compliance with all company policies and responsible for SOX compliance. Train Sales and in particular less experienced AE’s and facilitate cross-training among the team. Contributes ideas and innovations to improve upon existing systems, work processes and procedures. Create and update internal departmental Policies. Participate in projects involving technical and financial concepts providing recommendations. Review submitted contract and order forms for completeness, accuracy, and conformance to Salesforce.com Sales Order Acceptance policy. Work with Sales and Collections to assist resolution to customer billing investigations and disputes. Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base. Establish strong relationships with Sales, Renewals, Customer Support Managers, Collections, Adjustments, Compensation, Rev Rec., Legal, and other internal resources as appropriate. Required Skills/Experience 2+ years sales operations or order management experience and williningness to work in PST time zone (Night Shift) Must have strong research and problem-solving abilities. Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly. Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative. Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment. Extreme attention to detail. Ability to clearly articulate case resolutions and actions required by Account Executives Thrives in a team environment. Salesforce experience a plus. Ability to work independently Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Show more Show less

Associate Manager - Physical Security

Bengaluru, Karnataka, India

5 years

Not disclosed

On-site

Contractual

Description Job Title: Physical Security Associate Manager Location: Bangalore Department: Corporate Security Reports To: Security Director Type: Full-Time Job Summary: We are seeking a proactive and analytical Physical Security Associate Manager to support the development, implementation, and continuous improvement of security operations across our facilities. The ideal candidate will have a solid background in physical security operations, paired with functional expertise in Salesforce platform basics , Excel , and Tableau to enable data-driven decision-making, reporting, and stakeholder engagement. Key Responsibilities Develop, implement, and maintain physical security programs covering access control, CCTV, emergency response, visitor management, and incident handling. Conduct periodic security risk assessments and audits at all sites to ensure compliance with organizational policies and applicable regulatory standards. Oversee third-party security vendors, ensuring contract adherence and high standards in service delivery. Analyze security data (e.g., incident trends, access logs, risk scores) using Excel and Tableau to uncover insights and improve decision-making. Create and maintain dashboards and executive reports to communicate key metrics, trends, and performance of security programs. Maintain accurate security records and use Salesforce platform (basic level) for logging incidents, managing SOPs, and coordinating cross-functional responses. Lead investigations into incidents, coordinating with internal stakeholders, legal, ER, and law enforcement where appropriate. Support cross-functional collaboration with IT security, facilities, health & safety, and compliance teams for integrated safety solutions. Participate in business continuity and crisis management planning, drills, and response activities. Provide on-ground support for Tier 1 internal and external events, ensuring secure environments and managing special security requirements. Deliver security awareness programs and training for employees and key stakeholders. Qualifications Bachelor’s degree in Criminal Justice, Security Management, Business Administration, or a related discipline. 5+ years of experience in a physical security role within corporate environments. Proficiency in security technologies including CCTV, access control, alarm systems, and incident management software. Basic understanding of Salesforce CRM/platform usage (e.g., reporting, logging, dashboards). Strong command of Google sheet (pivot tables, data analysis) and Tableau (dashboard creation, visual analytics). Excellent problem-solving, communication, and interpersonal skills with a proactive approach to stakeholder engagement. Ability to work in high-pressure environments and respond to incidents after hours when required. Preferred Skills Certifications such as CPP, PSP, or equivalent. Familiarity with global security frameworks (e.g., ISO 27001, ASIS standards, OSHA). Experience with GSOC platforms, RFID, and AI-enabled surveillance systems. Understanding of cybersecurity fundamentals and how they interface with physical security.Join us if you are passionate about advancing physical security through integrated systems, data-driven insights, and stakeholder collaboration—while ensuring safe and resilient workplaces. Show more Show less

Devops Engineer -S/LMTS

Greater Hyderabad Area

0 years

Not disclosed

On-site

Full Time

Description Role Description Our Tech and Product team is tasked with innovating and maintaining a massive distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship. Our platform is deeply customizable to meet the differing demands of our vast user base, creating an exciting environment filled with complex challenges for our hundreds of agile engineering teams every day. Required Skills And Experience Salesforce is looking for Site Reliability Engineers to build and manage a multi-substrate kubernetes and microservices platform which powers Core CRM and a growing set of applications across Salesforce. This platform provides the ability to develop and deploy microservices quickly and efficiently, accelerating their path to production.In this role, You are responsible for the high availability of a large fleet of clusters running various technologies like Kubernetes, software load balancers, service mesh and so on. You’ll gain valuable experience troubleshooting real production issues which will expand your knowledge on the architecture of k8s ecosystem services and internals. You will contribute code wherever possible to drive improvement You will drive automation efforts in Python/Golang/Terraform/Spinnaker/Puppet/Jenkins to eliminate manual work with day-to-day operations. You will help improve the visibility of the platform by implementing necessary monitoring and metrics. You’ll implement self-healing mechanisms to proactively fix issues to reduce manual labor. You will get a chance to improve your communication and collaboration skills working with various other Infrastructure teams across Salesforce. You will be interacting with a highly innovative and creative team of developers and architects. You will evaluate new technologies to solve problems as neededYou are the ideal candidate if you have a passion for live site service ownership. You have demonstrated a strong ability to manage large distributed systems. You are comfortable with troubleshooting complex production issues that span multiple disciplines. You bring a solid understanding of how infrastructure software components work. You are able to automate tasks using a modern high-level language. You have good written and spoken communication skills.Required Skills:Experience operating large-scale distributed systems, especially in cloud environments Excellent troubleshooting skills with the ability to learn new technologies in complex distributed systems Strong working experience with Linux Systems Administration. Good knowledge of linux internals. Good experience in any of the scripting/programming languages: Python, GoLang etc ., Basic knowledge of Networking protocols and components: TCP/IP Stack, Switches, Routers, Load Balancers. Experience in any of Puppet, Chef, Ansible or other devops tools. Experience in any of the monitoring tools like Nagios, grafana, Zabbix etc., Experience with Kubernetes, Docker or Service Mesh Experience with AWS, Terraform, Spinnaker A continuous learner and a critical thinker A team player with great communication skills Areas where you may be working on include highly scalable, highly performant distributed systems with highly available and durable data storage capabilities that ensure high availability of the stack above that includes databases. A thorough understanding of distributed systems, system programming, working with system resources is required. Practical knowledge for challenges regarding clustering solutions, hands-on experience in deploying your code in the public cloud environments, working knowledge of Kubernetes and working with APIs provided by various public cloud vendors to handle data are highly desired skills. Benefits & Perks Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more! World-class enablement and on-demand training with Trailhead.com Exposure to executive thought leaders and regular 1:1 coaching with leadership Volunteer opportunities and participation in our 1:1:1 model for giving back to the community For more details, visit https://www.salesforcebenefits.com/ Show more Show less

Deal Strategy and Pricing Analyst

Hyderabad, Telangana, India

3 years

Not disclosed

On-site

Full Time

Description The Deal Strategy & Operations Analyst will play a vital part in supporting the strategic initiatives, projects, and global consistency efforts of the Business Operations team. Your responsibilities will include providing analytical support, contributing to strategic planning, helping with enablement and ensuring global consistency in processes and procedures; and using business knowledge to drive operational excellence at scale. Responsibilities Contribute to the development and implementation of strategic initiatives and projects aimed at improving the efficiency and effectiveness of our Deal Strategy organization. Collaborate with cross-functional teams to ensure global consistency in processes, procedures, and best practices. Assist in the development and maintenance of documentation, training materials, and standard operating procedures to support global consistency efforts. Help develop and maintain positive relationships with regional and functional leaders to understand business requirements and ensure alignment of shared services initiatives. Stay informed about industry trends, new technologies, and best practices related to shared services and apply this knowledge to drive continuous improvement. Support the Center of Excellence team in various activities, including research, data analysis, and project coordination. Act as a liaison between shared services teams and other departments to facilitate communication and alignment on strategic initiatives. Assist in the preparation of reports, presentations, and other materials for senior leadership and stakeholders. Serve as a subject matter expert on various matters, providing mentorship, support, and recommendations to leadership team. Communicate project updates, milestones, and outcomes to senior leadership and key stakeholders on a regular basis. Thrive in a dynamic, fast-paced, environment where you must tackle multiple responsibilities and do what it takes to get things done. Desired Skills/Experience 3+ years of professional work experience in a Deal Desk or Pricing function is a strong plus Superior analytical background with strong problem-solving skills Ability to build relationships and work collaboratively to drive results High level of attention to detail Ability to work in a stressful environment Excellent communication and interpersonal skills, with the ability to collaborate optimally with cross-functional teams. Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously. Experience in enablement, change management and driving organizational transformation initiatives is highly desirable. Knowledge of shared services principles, processes, and best practices is a plus. Ability to adapt quickly to changing priorities and thrive in a fast-paced environment. Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Show more Show less

Director, User Interface/User Experience

Greater Hyderabad Area

10 years

Not disclosed

On-site

Full Time

Description At Salesforce, Design and User Experience is at the heart of how we help people work more effectively. We’re looking for a seasoned design leader and product builder to shape our digital experience platform—empowering businesses to build meaningful, engaging experiences across every touchpoint. You’ll lead a team of talented designers, working closely with cross-functional partners in product, engineering, and research to bring powerful, user-centered solutions to life. Together, you'll help transform CRM into a forward-looking, intelligent system of action—redefining how users engage with data, automation, and customers. You will drive the design of AI-led and agentic experiences, leveraging contextual insights, smart assistance, and natural interactions to streamline workflows and boost productivity. You’re a strong systems thinker with deep product sensibility and empathy for users. You thrive on simplifying complexity and love building elegant solutions that ship. This is your opportunity to define the next generation of CRM. Responsibilities Manage and develop a team of talented designers Recruit, nurture and retain best-in-class talent Influence and compellingly communicate the vision to a wide variety of key stakeholders Build strong partnerships across disciplines, such as Design, Product, Engineering, and Marketing Solve complex UX design problems across multiple channels Collaborate closely with product owners/managers (POs & PMs) to find opportunities for new products/features and validate assumptions through user testing and research Work with engineering to deliver final product Reinforce a design-thinking culture that leverages the best product, technology and innovative talent Own various application interfaces Work with devs and QE to deliver polished final product Evangelize SLDS interface guidelines and design patterns. Experience / Skills Required Managed an entire product lifecycle from concept to release 10+ years of experience designing and delivering products in cross-functional teams from start to finish 3+ years of management experience A strong passion for managing and mentoring designers Deep understanding of user-centered design methods and best practices - and you’re always looking to improve on your process The ability to thrive in a fast-paced, collaborative, agile environment, while also leading process improvement efforts Power to influence others and build consensus, while dealing with ambiguity Self-motivated, a good communicator, and able to balance great design with meeting short deadlines Experience using analytics, user research and other approaches to help make decisions and iterate on the product Constant drive to stay up-to-date with the latest industry news and developments. A deep appreciation and talent for simple solutions to complex problems Expert knowledge of design tools such as Sketch, Photoshop, Illustrator BA/BS or MA/MS in design related field, or equivalent experience Bonus Experience working in design systems Experience with CRM or enterprise software Experience working in design systems Show more Show less

Strategic Account Executive - Large Manufacturing

Mumbai, Maharashtra, India

12 years

Not disclosed

On-site

Full Time

Description We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world. Salesforce provides a compelling opportunity for Sales Professionals with a proven record exceeding quota in technology sales. Our goal is to build an organization of thoughtful, high-reaching, Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, an exclusive CRM/Sales Force Automation tool that Reps love to use, and a fiercely loyal customer base, it’s a powerful combination for sales success. Top sales talent across the world join us for our “change the world” mentality; the opportunity to excel in a fast-paced, performance-based team environment here. You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in India. Your accounts will be a blend of clients with additional revenue opportunities and prospects. You should be able to forecast sales activity and revenue achievement while creating satisfied and reference-able customers. Very driven comp plan with tremendous upside earnings potential. Responsibilities To exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts and within an assigned geographical or vertical market. You will handle the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts. Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days. Pipeline development through a combination of cold calling, email campaigns, and market sector knowledge/resourcefulness. Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s). Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business-case definition, value analysis, references, and analyst data. Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. Generate short-term results whilst maintaining a long-term perspective to increase overall revenue generation. Daily update of the Salesforce system with accurate customer and pipeline data. Accurate monthly forecasting and revenue delivery. Required Skills Successfully sold into Large Manufacturing companies. 12+ years of enterprise solution sales experience selling CRM, ERP, or similar. A proven track record of driving and closing enterprise deals. Consistent overachievement of quota and revenue goals. Degree or equivalent relevant experience required. Experience will be evaluated based on the skills you'll use every day for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills Strategic account planning and execution skills. Experience selling to C-Level and across both IT and business units to customers - Enterprise Customers in the West of India. Strong technical competence. Passion and commitment to customer success. Ability to sell both an application and deployment of a platform. Strong time management skills. Demonstrated consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement. Ability to maintain a high level of productivity, handle multiple contending priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment. Show more Show less

Director - Deal Strategy and Pricing

Hyderabad, Telangana, India

16 years

Not disclosed

On-site

Full Time

Description Our Global Center of Excellence Deal Strategy team provides deal pricing support for our CRM product lines and professional services risk review across geographical regions, verticals, and business segments. We help our businesses achieve their short term targets while protecting our company’s long term revenue streams and profitability. We also provide expert guidance on deal structuring and act as trusted advisors to our senior executives, contributing to our company’s overall success. To help us achieve our mission, we are looking for a Deal Strategy Leader to join our team in [Hyderabad/Mexico City]. This person will help build, develop, and lead a Center of Excellence (CoE) Deal Strategy function and manage multiple teams of high-performing deal strategy pricing professionals. This person will be responsible for ensuring that the team delivers world class deal structuring and pricing support to our business across multiple countries, industries, and verticals. This person will also be responsible for recommending new pricing strategies to expand the company’s reach within various sales segments. Finally, this person will help scale our Deal Strategy function internally. Responsibilities Build, hire, and manage the Center of Excellence (CoE) Deal Strategy function in [Hyderabad/Mexico City] Drive the implementation of the CoE strategy and lead the design and implementation of a common program management methodology, standards and tools to drive and facilitate the successful delivery of deal support Lead the execution of a CoE governance, reporting and review framework to provide a holistic view of all activities and manage interdependencies and coordination across all teams. Implement strategic plans and optimize operational performance with appropriate controls and processes Lead, motivate and mentor the team, monitoring performance, fostering ongoing professional development and ensure staff have the knowledge and skills to achieve their work objectives Review, manage, and approve pricing escalations for complex deals on behalf of Global Deal Desk management in a timely manner Partner in a trusted adviser capacity with senior Sales Leadership, sales community and other internal stakeholders Provide thought leadership to develop innovative deal structures, manage risk within the contractual terms and structure and educate the sales team on our latest product bundles and offerings Develop best practices for pricing and business terms, based on the improved use of data and market knowledge to support decisions Partner with product teams on optimal pricing models and strategies for new products and bundled solutions Independently scope and execute project work with minimum oversight to meet goals identified by Management Collaborate with Sales leadership to effectively coordinate and manage month and quarter end deal closure Develop relevant cross-functional relationships to understand products, competition, and the competitive market Create sales enablement materials to train Sales on best practices for product pricing and positioning Work closely with Finance, Legal and Operations department to optimize contract terms and close deals Demonstrate a strong understanding of our customers and how they use Salesforce products Ensure compliance with internal controls Required Skills/Experience 16+ years of professional work experience, including 7+ years of people management experience, managing both individual contributors and people managers Superior analytical background with strong problem-solving skills and experience with profitability analysis and pricing strategy Extensive experience in a deal management pricing approval and/or services risk review role Highly effective written and verbal communication skills Capable of explaining concepts clearly and credibly across all levels of the organization Extensive experience in a deal management and pricing approval role Extensive experience discussing business issues with senior sales leadership and collaborating with all levels of sales teams Language abilities – High level of Fluency (reading, writing, speaking, and listening) in English Extensive experience discussing business issues with senior sales leadership and collaborating with all levels of sales teams Ability to build cross-functional relationships and work collaboratively to drive results Ability to identify areas of improvement and propose necessary changes High level of attention to detail Ability to work in a stressful environment Hands-on approach Aptitude to learn and foster AI tools to enhance team productivity Comfortable with the ambiguity associated with a fast paced business. Show more Show less

Software Engineering SMTS - Full-stack (Front-end specialized)

Greater Hyderabad Area

6 years

Not disclosed

On-site

Full Time

Description Role Description Salesforce has immediate opportunities for very dedicated software developers who want their lines of code to have a significant and measurable positive impact! This candidate will be working with a group of premier engineers to build the breakthrough features our customers will love, adopt and use while keeping our trusted platform stable and scalable! The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. From Data Cloud to Sales Clouds from IoT to Analytics to Heroku …. We have many opportunities across various applications and platforms. Submit your resume here, and we will contact you with opportunities that fit your background and interests. Your Impact As a Full - Stack, Software Engineer, your job responsibilities will include: Build new and exciting components in an ever-growing and evolving market technology to provide scale and efficiency. Develop high-quality, production-ready code that millions of users of our cloud platform can use. Design, implement, and tune robust APIs and API framework-related features that perform and scale in a multi-tenant environment. Work in a Hybrid Engineering model and contribute to all phases of SDLC including design, implementation, code reviews, automation, and testing of the features. Build efficient components/algorithms on a microservice multi-tenant SaaS cloud environment Code review, mentoring junior engineers, and providing technical guidance to the team (depending on the seniority level) Required Skills 6+ years of development & design experience; design and implementation experience of large infrastructure projects with multiple teams Javascript, Go, or Python in a Linux/UNIX data center environment AWS, GCP, and/or Azure platforms Experience owning and operating multiple instances of a mission-critical service-Agile development methodology and test-driven Development Experience using telemetry and metrics to drive operational excellence API development best practices Open-source projects like GitHub, Redis, Puppet, Terraform, Swagger, Spinnaker, RabbitMQ, Docker, and Kubernetes Experience balancing live site management, feature delivery, and retirement of technical debt Experience designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centers. Deep understanding of algorithms and data structures Expert judgment, analytical and problem-solving skills Bachelor's or Master’s degree in computer science, engineering, or a related technical discipline. Excellent written and verbal communication skills with outstanding attention to details Preferred Skills Excited by building reliable services on unreliable hardware. Directly influence our journey towards zero-touch, highly scalable, reliable infrastructure services. Provide technical and architectural leadership in a global and diverse organization. Automate, optimize, and drive efficiency of effort, code, and process. Design, implement, and maintain the infrastructure on which the Salesforce service runs. Resolve complex technical issues and drive innovations that improve system availability, resilience, and performance. Create, maintain, and share technical documentation used by engineers and other team members. Provide mentorship to other team members and partner with other SMEs across the organization Benefits & Perks Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more! World-class enablement and on-demand training with Trailhead.com Exposure to executive thought leaders and regular 1:1 coaching with leadership Volunteer opportunities and participation in our 1:1:1 model for giving back to the community For more details, visit https://www.salesforcebenefits.com/ Show more Show less

Senior Manager Program Management - Business Intelligence and Data Engineering

Greater Hyderabad Area

10 years

Not disclosed

On-site

Full Time

Description Technical Program Managers (TPMs) play a meaningful role at Salesforce in leading large-scale, cross-functional initiatives within our Technology & Products organizations. TPMs are responsible for programs through from beginning to end, ensuring a better workflow and more effective communication. They work closely with executives and key company partners to drive critical programs and activities across the company! The Senior Technical Program Management – Business Intelligence (BI) will support multiple technical programs within the Salesforce Security Team through the collection, management, and analysis and presentation of data to support critical Security initiatives. Business Intelligence TPM will be responsible for aggregating data from multiple sources to generate regular reports for executive consumption. This role involves designing, developing, and maintaining comprehensive data sources and simple visualizations that provide insights into key business metrics. The ideal candidate must be able to ensure data accuracy and consistency across reports and automate where possible. They will also proactively identify opportunities to improve reporting processes and enhance data visualization to make information more accessible and understandable for executive decision-making. In addition to report generation, the Business Intelligence Engineer should possess strong analytical skills to delve into the underlying data and identify the root causes of trends and changes highlighted in the reports. This requires proficiency in data querying, manipulation, and analysis, as well as the ability to effectively communicate complex findings to executives. Responsibilities:- Work with program stakeholders to understand how to identify and solve problems involving data from mixed sources and in large volumes, including data visualization and presentation for decision making Leverage data management tools to collect and analyze data, including data transformation as required to achieve desired data visibility Analyze data sets to identify problems, gaps, inaccuracies and inconsistencies, with recommendations and engagement to resolve issues Develop automation to enable data workflows from collection to visualization Develop trusted relationships with key technology, functional leaders and stakeholders to drive focus on the program objectives and optimize program delivery Supporting and hold resources accountable for their responsibilities within the program Utilize internal tools and agile mindset to create a collaborative environment that fosters autonomy, transparency, mastery, innovation and continuous improvement. Anticipate and aggressively remove obstacles that slow down or prevent programs from delivering on program objectives. Drive for clarity to keep teams moving forward. Provide “go to” leadership, transparency and visibility to the entire Technology & Products organization. Seek to continuously grow by proactively seeking and embracing constructive feedback. Understand and streamline end to end process Create a collaborative environment that fosters creativity, innovation, and learning. Be a thought leader within the organization, someone who can help advance our Product & Technology strategy globally and challenge others in the organization to change. Essential Skills:- Overall 10+ years of experience and 3-7 years of experience in Business Intelligence Proficiency with Relational Databases, ETL tools, and data warehouses Excellent communication skills, and the ability to work independently and in an Agile/Scrum environment are required 5-7+ years of enterprise software/technical program or engineering management experience at an enterprise technology company. Deep understanding of cyber security and risk management practices. Excellent analytical and problem-solving skills with a history of hands-on, detail orientation. Deep experience with the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies Ability to establish credibility and rapport with senior executives and team members. Outstanding organizational, communication, and relationship-building skills conducive to driving consensus; able to work in a cross-functional, matrix management environment. Experience with Portfolio Management. Ability to master technical subjects and technologies relevant to the program. Strong organizational, project management, analysis, and communication skills. Preferred Experience:- Desired skills include experience with reporting tools (e.g., Tableau) and scripting languages like Python Familiarity with compliance and security standards, policies, and risk management Public cloud infrastructure knowledge Ability to quickly learn Salesforce application to build tools and reports or strong interest in technology and ability to develop application/tool to automate processes Understanding of Security Development Lifecycle Have or desire to attain a PMP, CISM and/or CISSP certification Show more Show less

Account Executive -Healthcare, Realestate, Edtech

Mumbai, Maharashtra, India

8 years

Not disclosed

On-site

Full Time

Description Job Description We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We are seeking proven sales performers to help us grow our customer base for our Growth Business segment in West India. This is a role for someone who is a hunter and eager for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the West India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities Developing and maintaining relationships within our Growth Business segment focusing on customers in West India. Leading complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications. Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers. Demonstrating our product via the Web and in person. Requirements 8+ years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Job grade and salary will be commensurate with experience. Successful track-record managing deals with customers in West India. Consistently over-achieved quota (top 10% of company) in past positions. Ability to create customer value and volume deals. Experience managing and closing complex sales-cycles. Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills Strong and demonstrated written and verbal communications skills. Previous Sales Methodology training preferred. CRM experience preferred. Ability to work at a fast pace, team environment. Strong customer references. Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel. Show more Show less

Lead / Staff Data Scientist

Hyderabad, Telangana, India

8 years

Not disclosed

On-site

Full Time

Description We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We’re looking for an experienced Data Scientist who will help us build marketing attribution, causal inference, and uplift models to improve the effectiveness and efficiency of our marketing efforts. This person will also design experiments and help us drive consistent approach to experimentation and campaign measurement to support a range of marketing, customer engagement, and digital use cases. This Lead Data Scientist brings significant experience in designing, developing, and delivering statistical models and AI/ML algorithms for marketing and digital optimization use cases on large-scale data sets in a cloud environment. They show rigor in how they prototype, test, and evaluate algorithm performance both in the testing phase of algorithm development and in managing production algorithms. They demonstrate advanced knowledge of statistical and machine learning techniques along with ensuring the ethical use of data in the algorithm design process. At Salesforce, Trust is our number one value and we expect all applications of statistical and machine learning models to adhere to our values and policies to ensure we balance business needs with responsible uses of technology. Responsibilities As part of the Marketing Effectiveness Data Science team within the Salesforce Marketing Data Science organization, develop statistical and machine learning models to improve marketing effectiveness - e.g., marketing attribution models, causal inference models, uplift models, etc. Develop optimization and simulation algorithms to provide marketing investment and allocation recommendations to improve ROI by optimizing spend across marketing channels. Own the full lifecycle of model development from ideation and data exploration, algorithm design and testing, algorithm development and deployment, to algorithm monitoring and tuning in production. Design experiments to support marketing, customer experience, and digital campaigns and develop statistically sound models to measure impact. Collaborate with other data scientists to develop and operationalize consistent approaches to experimentation and campaign measurement. Be a master in cross-functional collaboration by developing deep relationships with key partners across the company and coordinating with working teams. Constantly learn, have a clear pulse on innovation across the enterprise SaaS, AdTech, paid media, data science, customer data, and analytics communities. Required Skills Master’s or Ph.D. in a quantitative field such as statistics, economics, industrial engineering and operations research, applied math, or other relevant quantitative field. 8+ years of experience designing models for marketing optimization such as multi-channel attribution models, customer lifetime value models, propensity models, uplift models, etc. using statistical and machine learning techniques. 8+ years of experience using advanced statistical techniques for experiment design (A/B and multi-cell testing) and causal inference methods for understanding business impact. Must have multiple, robust examples of using these techniques to measure effectiveness of marketing efforts and to solve business problems on large-scale data sets. 8+ years of experience with one or more programming languages such as Python, R, PySpark, Java. Expert-level knowledge of SQL with strong data exploration and manipulation skills. Experience using cloud platforms such as GCP and AWS for model development and operationalization is preferred. Must have superb quantitative reasoning and interpretation skills with strong ability to provide analysis-driven business insight and recommendations. Excellent written and verbal communication skills; ability to work well with peers and leaders across data science, marketing, and engineering organizations. Creative problem-solver who simplifies problems to their core elements. B2B customer data experience a big plus. Advanced Salesforce product knowledge is also a plus. Show more Show less

Front-End B2C Technical Consultant, Commerce Cloud

Greater Hyderabad Area

3 - 6 years

Not disclosed

On-site

Full Time

Description Job Details We are looking for a Front End Developer, B2C Commerce Cloud to support the full implementation life-cycle, from scoping to deployment in an evolving ecosystem consisting of Clients and Partners. The Front End Technical Consultant will be responsible for maintaining, on an ongoing basis, a comprehensive understanding of the cloud-computing ecosystem. This role will specialize in Commerce Cloud B2C, but have the ability to develop cross-cloud solutions. The ideal technical consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions. Developers deliver technical solutions to meet the customer’s business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution. Your Impact Work closely with Clients, Colleagues and Partners to clarify, define and architect front-end technology solutions to meet client business requirements. This includes advising during project discovery and definition phases, creating scope and development estimates, and documenting requirements and designs. Architect and implement user interfaces on Commerce Cloud using industry best practice and Salesforce web frameworks. Work in an Agile development environment, including leading daily scrums, assigning tasks, and supporting a team of front-end developers throughout the sprint cycle. Hands-on with front end development tasks, as required by the project. Perform performance evaluations and identify optimization opportunities on developed web frameworks. Design for scalability and high-availability. Identify and lead internal initiatives to grow the consulting practice; contribute to the overall knowledge base and expertise of the community. Basic Requirements Bachelor’s degree in Computer Science or equivalent field, plus 3-6 years of relevant experience. Strong experience in web and mobile development patterns, best practices, and emerging technologies. Strong skills in HTML5, CSS, JavaScript and jQuery. Experience in Bootstrap, Angular, React. Strong experience in handling cross-browser compatibility issues. Knowledge of ADA, performance and SEO best practices. Strong experience in solving complex UI problems and shipping successful, innovative web and mobile experiences. Be able to convert designs/wireframes into complete web pages from scratch. Good written and spoken communication skills. Preferred Requirements Salesforce Commerce Cloud technical certification. Solid understanding of Object-Oriented design and server side scripting(Node). Attributes Leader, who can communicate the value of Cloud features Results-driven, tenacious, drive to succeed in a fast-paced environment Ability to learn quickly and adapt to change Positive attitude; ability to motivate others Show more Show less

VP, Software Engineering- Commerce Cloud

Bengaluru, Karnataka, India

10 years

Not disclosed

On-site

Full Time

Description We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce’s Commerce Cloud is a market leader in its category, as recognized by Gartner and other analysts. Commerce is one of the most exciting product areas at Salesforce; E-commerce is a fast-evolving category with a dynamic competitive landscape. We are well-positioned to win in the market, with amazing assets in our portfolio (including B2C Commerce, B2B Commerce, OMS, Marketplaces, Headless, Payments), a diverse and recognizable customer base of world-class companies, and unwavering executive focus. We’re looking for a technically strong engineering leader to build Salesforce’s next-generation, agent-first B2B Commerce product-a transformative platform designed to empower businesses and their sales teams with intelligent, seamless, and highly personalized commerce experiences. This is a unique opportunity to shape one of our fastest-growing business lines, leveraging Salesforce’s unmatched ecosystem, advanced AI, and deep industry expertise to deliver solutions that streamline complex B2B transactions, drive customer engagement, and fuel sustainable growth across diverse industries. If you’re passionate about leading high-impact teams and building innovative products that redefine how businesses buy and sell, we want to hear from you. You Are A technical leader with a track record of delivering high quality products and building passionate teams Operational & Technical Excellence: Ensure performance, reliability, and scalability through best practices, monitoring, and hands-on technical guidance. Entrepreneurial mindset: You thrive on solving complex problems, taking ownership, and driving ideas from conception to production. Experienced with Commerce and/or Payments industries and products Passionate about high-quality user experience and creating products that engage and delight Comfortable leading through ambiguity A pragmatic visionary, comfortable bridging the space between big ideas and down-in-the-weeds details Skilled at navigating multiple priorities and making architectural tradeoffs to deliver the highest value to customers Your Responsibilities Implement best engineering management and organizational development practices as we continue to scale. Build a world class engineering team: Recruit, mentor, and retain world class engineers and managers, fostering a culture of excellence and continuous development. Build organizational capability within these teams by recruiting and retaining outstanding talent and providing mentoring, training (internal and external), and other opportunities for professional growth and development. Represent the Cloud in the senior leadership of the region and form strong relationships with all the local functions related to building and running a successful organization. Drive continuous systems improvement for managing, documenting, staffing, and reviewing engineering projects and services. Enjoy guiding and mentoring team members to reach the pinnacles of success, but you are always ready to get hands-on, if the situation demands Required Skills And Experience Overall 15+ yrs experience and 10+ years of experience as a hands-on software development manager. Expereince in engineering leadership of delivering world class software products/features Expereince in cross-functional 2nd or 3rd level management roles. Experience in building strong, successful technical teams and coaching and mentoring individuals along their career paths. Ability to represent operational issues to senior leadership and dive deep into the technical details when required. Ability to prioritize in a rapidly changing environment; communicate clearly to steer the strongly talented team to deliver a high quality service. Bachelor's or Master’s in Computer Science or Engineering. Highly Desirable Experience with Enterprise B2B software and CRM platforms, especially Salesforce Software engineering or equivalent technical experience. You don’t need to be an engineer, but you should be comfortable having detailed technical conversations and helping make wise tradeoffs. Experience with internationalization and localization to serve a global user base. Show more Show less

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