Lead - Operations & Warehouse

Designation:

Reporting to

Salary – As per industry standard

Company:

Brands: JOKER & WITCH (www.jokerandwitch.com) | TEEJH (www.teejh.com)

Location –

ABOUT US

JOKER AND WITCH is a New-Age Watch & Jewellery brand for men & women, offering minimal, unique and trend-setting global styles at affordable prices. Our product designs are inspired by international trends, celebrity looks, and high street styles. TEEJH (www.teejh.com) is an Ethnic Jewelry brand fully owned by its sister concern JOKER AND WITCH (www.jokerandwitch.com) We are a start-up based out of Bangalore with an enthusiastic young team and are looking for candidates who are ambitious, problem solvers and most importantly, hungry for enormous learning.

The Lead of Operations & Warehouse will play a leadership role, leading growth in the development of long-range strategic plans by managing a team of 80+ individuals, responsible for end to end Supply Chain, Logistics, Customer Service through the identification of strategic issues and opportunities that could influence business growth and profitability.

Roles & Responsibilities:

1. Order Fulfilment & Logistics Management –

2. Returns Management –

3. Warehousing & Inventory Management

  - Custodian of Warehouse, Implementation of Processes & Standard Operating procedures.

  - Management of physical & virtual In-house stock using Unicommerce & other online tools i.e. OMS, WMS, ERP etc.

  - Liaising with internal stakeholders for continuous supply of merchandise.

4. Quality Control, Service & Warranty –

3. Customer Service

4. Analytics & Vendor Management

  - Analyse and Report across all unit functions of Operations such as fulfilment, returns, Inventory ageing, Pilferage/Quality reports etc.

  - Manage vendor relations and procurement of operations/warehouse related materials & resources.

5. Co-Own the P&L-

Desired Candidate Profile:

1.   5-10+ years of work experience in Operations & SCM with at least 3+ years of people management experience.

2.   Experience in building and managing Operations and Logistic networks at scale at E- commerce /B2B/ C2C product companies

3.   Has a background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources.

4.   Has managed critical operational processes, with SLA and metrics responsibility.

5.   Strong analytical, mediation and problem resolution skills.

6.   Good communication skills and fluent in English & Hindi.

7.   Candidates based out of Bangalore, and willing to join immediately will be given preference

Please drop your resumes at hr@jokerandwitch.com