Lead - Operational Risk Management

Department:

Total Work Experience:

Education:

Duties and responsibilities:-

• Lead and coach team members in risk identification, risk assessment/evaluation and risk treatment approaches
• Initiate and develop Operational Risk processes according to defined operational risk framework, policies and standards for risk management.
• Execution of special reviews for areas which are core, technical and high risk for the organization.
• Demonstrate in-depth knowledge of business risks, processes, and internal controls of the organization.
• Manage and perform regular PAN INDIA defined Branch visits for process audit and report process inefficiencies
• Review of OR Framework and related policies related to business unit
• Implement plan to prevent, eliminate/minimize and mitigate operational risks.
• Support the business to design controls to enable risk management for new products/processes
• Drive continuous improvement in the business control environment
• Re-design processes including opportunities for automation
• Conducting periodic reviews with management team and respective stakeholders, documenting minutes and timely closure of ATRs.
• Review of revised SOPs and oversee effective design of controls for all revised/ changed processes
• Publishing KRI Dashboard and OR Event Dashboard to Functional Heads on a periodical basis.
• Team management- Goal setting and monitor team performance
• Performing theme based reviews, in order to identify process lapses and build strong control
• Leading business continuity related activities

Specialized skills & competencies:-

• Ability to engage with senior leadership in all aspects of OR management
• Creative, out-of-the-box thinking, always keep an eye on the future
• Strategic and analytical thinking
• Strong communication, interpersonal & networking skills
• Excellent Problem solving and decision-making skills, take responsibility & establish success criteria
• Good Technical Knowledge in General Insurance
• Excellent working on Excel & Power Point
• Team Management skills.

The roles need to interact with both internal/ external stakeholders to enable success in day-to-day work. This role also would require PAN India travel