Lead MIS + WFM | MNC | Kolkata

3 - 8 years

3 - 7 Lacs

Posted:3 weeks ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Highlights MIS + WFM Analyst

Role:

Workforce Management

  • Capacity planning & staffing models
  • Real-Time Analysis (RTA)
  • Short-term & long-term forecasting
  • Scheduling & roster management
  • Intra-day performance monitoring & reporting

MIS & Reporting

  • Daily / Weekly / Monthly MIS reporting
  • SLA, productivity & KPI reporting
  • Dashboard creation & automation
  • Strong analytical & data interpretation skills

Technical Skills

  • Advanced MS Excel

    (must demonstrate during interview)
    • Pivot Tables
    • Advanced formulas
    • Power Query
    • Macros/VBA (good to have)

Soft Skills

  • Excellent verbal & written communication
  • Ability to collaborate with US stakeholders
  • Strong presentation and coordination skills

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You