Team Leader

We are looking for a highly skilled and experienced Team Leader to join our team in the BPO/Call Centre industry. The ideal candidate will have a strong background in leading teams and managing international operations.

• Manage and lead a team of professionals to achieve business objectives and goals.
• Develop and implement strategies to improve team performance and productivity.
• Collaborate with cross-functional teams to drive business growth and expansion.
• Analyze and resolve complex problems and issues.
• Coach and mentor team members to enhance their skills and knowledge.
• Ensure compliance with company policies and procedures.

• Proven experience as a Team Leader in a BPO/Call Centre environment.
• Strong leadership and management skills with the ability to motivate and inspire teams.
• Excellent communication and interpersonal skills to build strong relationships with clients and colleagues.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong analytical and problem-solving skills with attention to detail.
• Experience working with international teams and managing global operations.