Lead- HR Technology & HR Operations

The Lead- HR Technology & HR Operations role at More Retail Private Ltd (MRPL) involves designing, implementing, and driving work in the areas of HR technology integration, process automation, and HR analytics. As the first point of contact for HR-related inquiries, you will be responsible for processing employee data, onboarding, benefits administration, and other essential HR functions to ensure a smooth and consistent experience for employees and managers. This role requires collaboration with various HR departments and a deep understanding of HR processes and systems. Your principal responsibilities will include leveraging new technologies and integration to enhance employee experience and drive adoption on a national level. You will be responsible for integrating all HR systems and platforms, maintaining data accuracy, and focusing on building solutions that align with the diverse employee base. Additionally, you will supervise team members to ensure tasks are completed within Service Level Agreements (SLA) and provide timely and professional responses to employee inquiries. In terms of HR administration, you will manage end-to-end transactions of the employee lifecycle on HR systems, maintain accurate employee records in HRIS, and administer employee benefits programs. You will also assist with the onboarding process for new hires and support the offboarding process. Identifying opportunities for improving HR processes and workflows to enhance efficiency and employee satisfaction will be a crucial part of your role. To be successful in this role, you must have a Master's degree in Human Resources, Business Administration, or a related field, along with 6-10 years of experience in HR operations, HR shared services, or a related HR field. Proficiency in HRIS/HRMS platforms like Workday, SAP SuccessFactors, or Oracle HCM is essential, along with hands-on experience in system implementations, integrations, and upgrades. Familiarity with cloud-based HR solutions, SaaS models, advanced reporting and analytics tools, and process automation tools is required. Your values should align with Collaboration, Customer Obsession, Frugality, Innovation, Grit, Integrity, and Growing Talent. Excellent communication, organizational, and interpersonal skills, attention to detail, ability to maintain confidentiality, and the capability to work collaboratively in a team environment are also essential for this role.,