Lead Engineer

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Role Overview

Vlocity Lead Engineer

You will collaborate with stakeholders, architects, and development teams to translate complex business requirements into robust, high-performance solutions that drive business transformation.

Key Responsibilities

• Lead

  end-to-end Salesforce/Vlocity solution design and implementation

  , ensuring scalability and alignment with client business goals.
• Work closely with clients to

  gather, analyze, and translate business requirements

  into functional and technical designs.
• Conduct

  customer workshops

  and create detailed

  solution design documentation

  (HLD, LLD).
• Manage and guide development teams throughout the project lifecycle, ensuring adherence to best practices and quality standards.
• Develop and maintain

  Salesforce/Vlocity components

  such as OmniScripts, Integration Procedures, DataRaptors, and Vlocity Cards.
• Design and implement

  integrations between Salesforce and external systems

  using REST and SOAP APIs.
• Provide

  technical leadership and mentorship

  to junior team members and developers.
• Support

  pre-sales activities

  , including solutioning, scoping, and estimation.
• Collaborate with cross-functional teams to ensure seamless delivery across sales, service, and community clouds.
• Stay up to date with Salesforce and Vlocity advancements, recommending and implementing innovative solutions to enhance platform capabilities.

Required Skills & Experience

• 6–8 years

  of total software/CRM experience, with

  4+ years

  in Salesforce/Vlocity CRM.
• Proven experience in

  large-scale Salesforce/Vlocity engagements

  as a Solution Architect, Technical Architect, or Lead Engineer.
• Strong expertise in:
• Salesforce Sales Cloud, Service Cloud, and Community Cloud.
• Vlocity CPQ and Order Management (OM).
• Salesforce integrations using REST/SOAP APIs.
• Proficiency in

  Quote-to-Cash

  ,

  Lead Management

  ,

  Case Management

  , and

  Call Center

  processes.
• Experience with

  Agile/Scrum methodologies

  .
• Hands-on experience with

  Apex, Lightning Web Components (LWC), Visualforce, and Data Modeling

  .
• Familiarity with

  AppExchange products

  and

  Salesforce Marketing Cloud/Wave Analytics

  is a plus.

Certifications (Preferred)

• Vlocity CPQ and Order Management (OM) Certifications (required).
• Salesforce Certifications such as:

• Salesforce Certified Integration Architect

• Salesforce Certified Data Architect

• Sales Cloud Consultant / Service Cloud Consultant

• Salesforce Certified Technical Architect (CTA)

  – a plus.

Key Attributes

• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and stakeholder management abilities.
• Self-starter who can work independently and manage multiple priorities.
• Passionate about technology innovation and continuous learning.
• Proven ability to lead and mentor technical teams.