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EXL Services
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Lead Assistant Manager

Lead Assistant Manager

EXL Services

3 years

5 - 9 Lacs

Gurgaon

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

analytics data management automation benchmarking consulting technology risk compliance healthcare transportation logistics cutting marketing pricing crm strategies analysis optimization documentation extraction reporting mapping agile oracle logic sql excel governance communication content collaborative teamwork training coaching mentoring development workflow

Work Mode

On-site

Job Type

Part Time

Job Description

Lead Assistant Manager

EXL/LAM/1403817

Direct MarketingGurgaon

Posted On

01 Jul 2025

End Date

15 Aug 2025

Required Experience

3 - 6 Years

Basic Section

Number Of Positions

Band

Band Name

Lead Assistant Manager

Cost Code

D015030

Campus/Non Campus

NON CAMPUS

Employment Type

Permanent

Requisition Type

New

Max CTC

1000000.0000 - 2000000.0000

Complexity Level

Not Applicable

Work Type

Hybrid – Working Partly From Home And Partly From Office

Organisational

Group

Analytics

Sub Group

Analytics Common

Organization

Direct Marketing

LOB

Analytics

SBU

Services

Country

India

City

Gurgaon

Center

EXL - Gurgaon Center 38

Skills

Skill

BUSINESS ANALYST

Minimum Qualification

B.TECH/B.E

Certification

No data available

Job Description

EXL Decision Analytics

EXL (NASDAQ: EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 34,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.

EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.

Please visit www.exlservice.com for more information about EXL Analytics.

Role Overview:

IT Business Analyst – Documentation Specialist (3–6-month Project Length).
Lead documentation for data extraction and reporting, mapping end-to-end lineage from CV (Claim Vantage) and EIS core systems into the enterprise data platform.
Partner with cross-functional agile teams to produce accurate, accessible documentation for both reporting tool users and developers.
Group insurance experience and 5+ years of BA/SA/DA in a similar environment is a must.
Hands‑on experience or Familiarity with Oracle Data Warehouse environments is considered an asset.

Key Responsibilities & Skillsets:

Develop clear data dictionaries for claims workstream.
Translate extraction logic into user-friendly documentation for both technical and business stakeholders.
Proficiency in data analysis, extraction and manipulation tools such as R, SQL, Excel, Oracle Data Warehouse, Microsoft Access et al
Implement data governance and quality practices within documentation artifacts.
Work independently with minimal supervision, yet engage seamlessly with diverse, global teams across technical and business domains.
99.8% accuracy in all deliverables.
Meet agreed-upon turnaround times (TAT) for tasks.
Achieve predefined monthly targets for task completion.
Handle varying workloads efficiently, including different file types and data sets.
Implement process improvements and automation opportunities.
Participate in initiatives aimed at enhancing processes.

Candidate Profile:

Bachelor’s/master’s in computer science, Information Systems, Business Analytics, or related.
5+ years in IT business analysis, system documentation, or data analytics—with experience documenting complex system integrations like Claim/Policy systems.
Strong written/verbal communication; able to tailor content to mixed audiences.
Highly detail-oriented, quality-driven, and capable of managing documentation velocity under agile delivery.
Proficient in SQL, Excel, and documentation tools.
Proactive, resourceful, and agile; thrives in evolving, fast-paced environments.
Collaborative and culturally sensitive adept at engaging with global stakeholders.

What we offer:

EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants.
You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.
We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.

Workflow

Workflow Type

L&S-DA-Consulting

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Lead Assistant Manager