ROLE PURPOSE & OBJECTIVE
- Support creation and periodically modification of bank's medium to long-term strategy ensuring seamless translation of strategic objectives into actionable business plans and measurable outcomes across all business verticals.
- To identify, plan, and support execute strategic initiatives that drive sustainable assets growth, profitability, risk alignment, productivity across channels etc. in alignment with organizational vision and regulatory requirements.
- Work closely with business to ensure envisioned outcomes of the identified initiatives are achieved within desired timelines.
- Work with leadership team to address the market dynamics, emerging trends and evolving customer needs.
- Monitor and report on key performance indicators to measure the success of strategic initiatives
- Focus on growth, diversification and achieving scale as the bank transitions from SFB to Universal Bank (if approved by the regulator).
III.SIZE OF THE ROLE
FINANCIAL SIZE
NON-FINANCIAL SIZE
Assets Book size: 32000+ Cr.
Number of portfolio products: 20+
IV.KEY DUTIES & RESPONSIBILITIES OF THE ROLE
Business/ Financials
- Support the annual strategic planning exercise across businesses and quarterly strategy reviews
- Lead strategic planning for all asset classes (loans, advances, securitizations).
- Design competitive pricing strategies for various assets products while maintaining profitability margins
- Oversee the conduct of in-depth market research and competitive analysis to identify growth opportunities and potential threats.
- Analyze industry trends, best practices and competitive landscape to guide strategic thinking and decisions.
- Provide trusted advice and insight to the executive team on emerging market trends and policy developments, including how they could impact or be exploited.
- Drive GTM plans for new asset products and portfolio expansions.
- Formulate digital transformation and technology adoption strategies
- Monitor key financial metrics (yield, NIM, ROA) and recommend corrective actions.
Customer (Both Internal & External)
- Foster relationships with key stakeholders, including management and team members
- Study customer segments and work with businesses to identify new products and services or recommend changes to current offerings
- Present asset performance insights to the departmental heads and Executive Committees.
- Design customer acquisition and retention strategies
- Create customer experience enhancement initiatives
- Formulate pricing strategies for asset products
- Identify partnership opportunities with fintech companies
Internal Process
- Management presentations on strategic initiatives and market developments
- Collaborate extensively internally to ensure the Banks strategy is effectively structured and embedded so that teams and colleagues know how they contribute to the Banks overall objectives.
- Establish governance frameworks for strategic initiatives, ensuring that all new initiatives are monitored for success and aligned with the banks strategic priorities.
- Collaborate effectively with Finance team to ensure robust monitoring and reporting of the Banks progress against its objectives.
- Develop performance management frameworks to monitor strategic initiatives across business verticals, ensuring timely and effective execution.
- Provide feedback on required analysis to advance solution development and to support execution of strategic initiatives, digital growth and data-based decisions in day to day working of the bank
- Analyze risks and complex issues to provide strategic guidance & efficient solutions.
- Ensure timely submission of all regulatory reports with zero non-compliance instances
Innovation & Learning
- Lead organizational transformation and change management initiatives
- Promote a culture of innovation and data orientation across the bank by encouraging teams to develop creative solutions for business challenges.
- Responsible for product research and driving innovations as a part of the product strategy in ensuring the company is ready to capture emerging and future consumer demands.
- Providing and guiding team members to foster professional growth whilst promoting culture of accountability.
- Build a culture of continuous learning within the strategy team and across the bank, ensuring that best practices are applied.
V. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS
Educational
Qualifications
- Essential: Master's degree in Business Administration (MBA) from reputed institution with specialization in Strategy, Finance, or Banking
- Preferred: Additional professional qualifications such as CFA, CA, or equivalent
- Alternative: Master's in Economics, Finance, or related field with demonstrated strategic experience
Experience Range (Years and Core Experience Type)
Minimum: 10-15 years of progressive experience in banking, financial services, or strategic consulting.
Certifications
Certifications in Strategic Planning, Digital Transformation or Business Analytics will be advantageous
Functional Skills
- Expert at effectively pivoting between strategic development and tactical deployment
- Digital Banking and Analytics
- Project Management
- Risk Management
- P&L understanding
- Exceptional listening, negotiation and conflict management skills
Behavioral Skills
- Adaptability
- Innovation & Problem-Solving
- Customer-centric Mindset
- Analytical Thinking
- Forward thinking with the ability to engage others in casting a broader and focused vision
- Flexible mindset & innovative thinker who is willing to challenge standard thinking with new ideas, approaches and solutions
- Ability to motivate teams, lead complex projects
Competencies
- Strategic Agility
- Financial & Business Acumen
- Risk Management
- Excellent Communication & Presentation Skills
- Ability to collaborate with various departments
- Forward-Thinking Mindset
VI. KEY INTERACTIONS
INTERNAL
EXTERNAL
- Bank-wide Committees on Products, Processes & Governance
- All Vertical / Functional Heads
- IT Project Teams
- Functional Product Teams
- Industry Forums (CII, IBA, SFB Associations etc.) / Consortiums
- Consultants
- Vertical Heads of Technology Vendors and Fintech Partners