Lead Analyst Order management

Job Description

Responsibilities Partner closely with the Deal desk team as well as Sales, Professional Services, and Account Management teams to support and streamline the end-to-end deal execution and order management process. Review and validate orders for accuracy, completeness, pricing, and compliance with contract terms, discount policies, and internal approval policies. Ensure timely and accurate order booking to maintain deal velocity and support revenue recognition and invoicing timelines. Maintain data integrity and alignment across Quote-to-Cash (QTC) systems such as Salesforce, CPQ, and NetSuite, ensuring accurate and consistent deal information Collaborate cross-functionally with Finance and Revenue Operations, and Legal teams to support invoicing, revenue recognition, and audit requirements. Contribute to continuous improvement initiatives by identifying gaps and inefficiencies in the order management process and driving automation and process enhancements.Act as a trusted advisor and subject matter expert for internal stakeholders regarding order-related policies, procedures, and system capabilities. Support special projects and initiatives related to new product offerings, pricing models or system implementations that impact order workflows. Qualifications Bachelor's degree in Business, Finance, Accounting, or related field. 5+ years of relevant experience in Order Management, Deal Desk, Sales Operations, Finance, or a related field - preferably within a high-growth SaaS or technology environment. Strong understanding of Quote to Cash (QTC) processes such as Salesforce, CPQ and NetSuite. Excellent verbal and written communication skills, with the ability to collaborate effectively across cross functional teams including Sales, Legal and Finance. Strong analytical and problem-solving skills, with a data-driven mindset and the ability to make sound judgment under pressure. Highly organized and detail-oriented, and capable of managing multiple priorities in a fast-paced environment. Experience with process improvement or automation initiatives is a plus About Us Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries. About The Team Who we a re: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination. Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter.