Laboratory Operations Manager

Main job responsibilities of Lab Manager are as follows for both central lab & satellite labs (but not limited to):

• Supervise and coordinate all activities within the laboratory, including sample processing, testing, and analysis
• Develop and implement standard operating procedures (SOPs) to optimize laboratory processes and ensure consistency and accuracy in results.
• Ensure adherence to regulatory standards and accreditation requirements, such as CLIA (Clinical Laboratory Improvement Amendments), CAP (College of American Pathologists), or other relevant regulatory bodies.
• Ensure timely internal audits and participation in external inspections/audits to ensure compliance with regulatory standards.
• Develop and enforce safety protocols and procedures to minimize risks and ensure a safe working environment for laboratory staff.
• Identify opportunities for cost savings and process improvements to optimize laboratory performance and productivity
• End to end coordination for urgent samples.
• Responsible for giving intimation to the centres regardging any new test introduced in lab.
• Inform all centers if reports got delayed.
• If consultants hold a report then communication with center or patient as per hold remarks.
• Responsible for Courier of PT/EQAS/Interlab samples /documents.
• Run day information is given if any queries come.
• Responsible for intimating concern department in case of any request comes from any centers regarding processing of any run date samples before scheduled date.
• Ensure that all outsourced samples handled properly.
• Handling of repeat sample before testing.
• Handling & intimation of wrong entry to the center’s and ensure correction.
• Ensure optimum manpower for all departments for smooth functioning.
• Responsible for Daily MIS:
• CRITICAL ALERT VALUE INTIMATION
• AMENDED REPORTS WITH REASON
• DAILY HOLD REPORTS WITH REASON
• DEMOGRAPHIC ERROR
• IT LOGBOOK
• LIST OF RUNDAYS BUT NOT RUN
• Intimating PENDING status @6PM
• DAILY RE-RUN TESTS
• REFER DOCTOR CALL
• REPEAT SAMPLE RECORD
• DEPARTMENT WISE TAT

• Responsible for all IT related communication with IT DOSE
• Responsible for Inventory people regarding any issues
• Responsible for intimating any biomedical status/ maintenance related status
• Responsible for intimating Water quality check
• Ensure training of staff on safety protocols
• Ensure training of staff on SOP.
• Ensure departmental induction for newly joined technicians.