Job
Description
Job Summary
We are seeking an experienced and proactive Lab Manager to oversee the day-to-day operations of our pathology processing lab. The Lab Manager will be responsible for ensuring the lab runs effectively while maintaining the highest standards of accuracy, quality, and compliance. This role involves managing a team of laboratory technicians, ensuring adherence to safety protocols, optimizing workflows, and maintaining operational excellence.
Key Responsibilities
1. Operational Management:
o Oversee daily lab operations, ensuring timely and accurate processing of pathology samples.
o Develop and implement workflows and standard operating procedures (SOPs) to optimize efficiency.
2. Quality Assurance & Compliance:
o Competent to handle compliance and ensure all lab processes comply with regulatory and accreditation board requirements (e.g., NABL, CAP).
o Implement and monitor quality control measures to maintain high standards of accuracy.
o Address and resolve quality issues promptly.
3. Team Leadership:
o Manage, train, and mentor laboratory staff, including technicians and support staff.
o Schedule shifts and ensure adequate staffing to meet operational demands.
4. Equipment & Inventory Management:
o Oversee the maintenance, calibration, and servicing of lab equipment.
o Monitor and manage inventory levels of reagents, consumables, and supplies.
o Share inputs on procurement for cost-effective sourcing.
5. Reporting & Documentation:
o Ensure accurate documentation of lab processes, test results, and incidents.
o Prepare and present operational reports to senior management.
6. Safety & Risk Management:
o Enforce safety protocols to minimize hazards and ensure a safe working environment.
o Conduct regular safety audits and address any non-compliance issues.
7. Stakeholder Collaboration:
o Work closely with clinicians, pathologists, and other departments to ensure smooth sample handling, result delivery and closure of complaints.
o Act as the point of contact for external audits and inspections.
Qualifications and Skills
• Education: Bachelor’s or Master’s degree in Medical Laboratory Technology, Pathology, Microbiology, or related fields.
• Experience: Minimum of 4–7 years in a pathology lab, with at least 2–3 years in a managerial or supervisory role.
• Technical Skills:
o Proficiency in handling lab equipment (e.g., analysers, general equipment).
o Knowledge of LIMS (Laboratory Information Management Systems).
o Strong understanding of pathology workflows and lab safety protocols.
• Soft Skills:
o Leadership and team management.
o Strong problem-solving and decision-making abilities.
o Excellent communication and interpersonal skills.
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Preferred Qualifications
• Certification in quality management systems (e.g., ISO 15189).
• Experience with accreditation processes (e.g., NABL, CAP).
• Familiarity with lean management or Six Sigma principles.