5 years
0 Lacs
Posted:15 hours ago|
Platform:
Remote
Full Time
RVS iGlobal is a White Label Tech Support company offering 24x7x365 infrastructure and network services to mid-sized and large IT businesses around the world. We partner with Tech Providers, MSPs, Cloud Service Providers, and SaaS vendors. With operations in Europe and India, we provide cost-effective, high-quality solutions without compromising on reliability or professionalism. Our teams are certified, experienced, and deeply client-aligned.
Troubleshoot and resolve complex L3 networking problems (e.g., BGP, OSPF, MPLS, SD-WAN).
Design, configure, and maintain core network devices (routers, switches) and firewalls (Cisco, Fortinet, Palo Alto, etc.).
Implement and manage VPN solutions (IPSec, SSL VPNs, DMVPN).
Monitor and optimize network performance; use network monitoring tools (like PRTG) for health checks, alerts, and capacity planning.
Perform firmware or OS upgrades on network devices, ensuring minimal disruption.
Perform root-cause analysis for recurring network issues and document resolutions to prevent future incidents.
Create, maintain, and audit network documentation: diagrams, configuration backups, runbooks, change records.
Develop and enforce network security policies and best practices.
Mentor and support L1/L2 network engineers, providing technical guidance and training.
Lead network infrastructure projects: upgrades, migrations, network deployments in data center or branch environments.
Bachelor’s degree in Computer Science, IT, or related field.
5+ years of hands-on experience in network engineering, particularly with L3 (routing/switching) support.
Deep understanding of TCP/IP, VLANs, MPLS, BGP, OSPF, and other routing protocols.
Experience with enterprise firewalls (Cisco, Fortinet, etc.).
Proven skills in configuring and managing VPNs (site-to-site, remote VPN).
Hands-on experience with network monitoring tools (such as PRTG or similar).
Certification such as CCNP, CCIE, or equivalent strongly preferred.
Excellent problem-solving, analytical, and communication skills.
Willingness to work with cross-functional teams and mentor junior staff.
Experience in maintaining network documentation and configuration backups.
Competitive salary
Annual performance bonus
Health insurance
Provident fund / retirement benefits
Paid time off + flexible working
Professional development support (certifications, training)
Team events, outings, and a collaborative work culture
RVS iGlobal - White Label Service Provider
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