RVS iGlobal is seeking a Senior Unified Communications Engineer with a strong technical background and a passion for problem-solving to join their growing team. This role is integral to ensuring seamless communication solutions for a wide range of customers, delivering outstanding support and service. As a key escalation point within the Unified Communications (UC) support team, you will work closely with the broader Service Desk to deliver expert technical resolutions, mentor team members, and help drive continual improvement in service delivery. You will be responsible for resolving complex incidents, fulfilling service requests, and ensuring issues are handled efficiently and professionally. Location: Jammu and Gurugram (On-Site) Type: Full-Time Reports to: Unified Communications Team Lead / Service Desk Manager Department: Unified Communications / IT Services Requirements: Provide in-life technical support for a variety of customer voice solutions, including but not limited to: Mitel MiVoice Business and associated Mitel applications Microsoft Teams (Direct Routing) and AnywhereNow AudioCodes Mediant SBCs and SIP Trunking via the client’s Core Voice Network 3CX (on-premise and cloud-based) Identify recurring technical trends and implement changes to enhance customer satisfaction. Work within defined SLA parameters to resolve incidents and requests, effectively managing a diverse workload. Liaise with third-party vendors and escalate issues when necessary. Contribute to continuous improvement initiatives, including the automation of manual processes. Provide technical mentorship and support to junior engineers within the UC team. Skills & Experience Required: Demonstrable experience in Unified Communications, including installation, configuration, and support of: Contact Centres, Voicemail Servers, and Softphone/UC environments. Solid understanding of networking fundamentals: Routing & Switching, Firewalls, Quality of Service. Strong knowledge of voice and networking protocols: SIP, RTP/RTCP, DHCP, DNS. Advanced problem-solving and troubleshooting skills. Exceptional verbal and written communication skills with the ability to simplify complex technical issues. Excellent time management, organisational and planning abilities to manage concurrent issues and tasks effectively. Experience supporting Service Desk operations and familiarity with ITIL best practices. Experience using ServiceNow or other ITSM platforms is desirable. Preferred Qualifications: ITIL certification (Foundation or higher) Vendor certifications related to Mitel, AudioCodes, Microsoft Teams, or 3CX are a plus Network-related certifications (e.g., CompTIA Network+, Cisco CCNA) are advantageous What You’ll Get? The opportunity to work with a skilled team of professionals in a fast-paced, customer-focused environment. A chance to contribute meaningfully to process improvements and technical innovations. Support for ongoing professional development and technical certifications. Benefits: · Annual Bonus · Provident Fund · Performance bonuses · Employee's State Insurance Corporation · Medical Insurance · Night Allowances · Pick and Drop facilities (Only for Female Staff) · Day outs for Staff · Team Lunches · Maternity/Paternity leaves · Retirement Benefits · National and International tour packages after successful completion of service as per company policies · Paid Time Off · Flexible work schedules and workplace perks like on-site snacks · Flexible working · Salary reviews are subject to annual performance/annual appraisal reviews NOTE: Only shortlisted profiles will be contacted Show more Show less
Position: L2/ L3 Tech Support Expert Industry Type: IT Services & Consulting Employment Type: Full Time Role Category: Technical Support Job Location: Jammu / Gurugram Education: UG: Any Graduate, B. Tech/B.E. in E&C, CS, IT Experience: Minimum 3 years in L2/ L3 role Summary: We are looking for a passionate and highly self-motivated individual to work primarily Senior L3 Support Engineer who should have a good understanding of the relationship between Active Directory and AZURE directory service. An ideal person should have a good command of Microsoft Technologies; covering the administration of Windows Servers and Cloud systems Windows 2008/2012/2016. The responsibilities deal with troubleshooting all assignments that are routine in nature. Good knowledge of configuration and installation of various network devices as well as services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Job Responsibility also Includes: · Provide general and routine technical support to a broad range of installation, patching, configuration, and updates to virtual infrastructure requiring the ability to research, analyse, and resolve problems effectively to meet established performance metrics. · Maintain documented (e.g., Disaster Recovery) procedures for OS Infrastructure. Collaborates and contributes with team members, software vendors, and other technical staff to develop, design, implement, and continuously improve systems. · Active coordination with team members and other groups to effectively perform basic Windows Server and administration support for daily operations. Follows procedures and guidelines to install, patch, configure, customize, troubleshoot, upgrade, integrate, and maintain systems, software, network and port configuration, host-based firewalls, and peripherals. · Responsible to work with all technology team members to ensure proper maintenance of the LAN, Wireless and WAN voice and data networks. · Responsible for insuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network. This includes the installation, maintenance, and management of all data network equipment such as a router, LAN switch, firewall, wireless, servers, backup systems, network management and diagnostic tools, etc. · The Engineer is responsible to assist in the development of company policies and procedures to support operations, security, and integrity. Select and implement security tools, policies, and procedures in conjunction with the company’s security team. · Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. · Serve as a final technical escalation point for the 1st and 2nd Line Engineering teams. Provide troubleshooting to achieve resolution within any agreed timescales to meet SLA. · Own and manage incidents and requests escalated from 2nd Line Engineers. Assist 2nd Line Engineers with diagnosis and fault resolution also escalate incidents to the Management team(s) when required. · When necessary, log incidents and requests over the telephone or email. · When necessary, assist with answering calls and logging all incidents and service requests. · Working collaboratively, always, to ensure knowledge is shared. · Raise problem incidents when the root cause is unknown. · Proactively communicate issues with the client and team members. · Ensure strict adherence to the client’s Information Security policies. · Ensure the confidentiality, integrity, and availability of client data. · Document systems and procedures for and on behalf of our clients. · Create a culture of great documentation skills throughout the Helpdesk. · Actively participate in Innovation Team meetings. · Take responsibility for learning new environments and research the technologies being implemented to enhance your understanding and skillset. · Take responsibility for your own professional development. Essential Skill Sets: · Expert Knowledge of Microsoft Windows 2008/2012/2016 Administration: Install, configure manage. · Expert knowledge of Virtualization: VMWare, Microsoft System Center / Hyper-V Administration · Expert Knowledge of Microsoft troubleshooting skills and tools. Including OS Hardening and vulnerability assessment. · Knowledge of TCP/IP, DHCP, DNS and Troubleshooting. · Knowledge of AD group policies. · Working knowledge of - Azure and AWS. · Backup Technologies L2 (Veeam, NetBackup, HP, Acronis) · Anti-virus, Compliance / Patch Management, Storage · Storage L2 expertise on EMC, NetApp, Dell, HP, etc. (SAN/NAS) · Should have worked on supporting an enterprise-class Data Center. · Design and deploy functional networks (LAN, WLAN, WAN) · Configure and install software, servers, routers and other network devices · Hands-on experience with physical server installation · Familiarity with development, tools, languages, process, methods and troubleshooting of Microsoft Azure-based solutions. · Monitor network performance and integrity · Responsible for Network Documentation using Visio Tools, MS-PowerPoint · Configuration and troubleshooting of routes, VLAN, QoS · Deeply understand the needs of cybersecurity. Drive requirements and strategy for cybersecurity data collection, analysis, and operationalization. · Operate, and maintain threat environment, including installation, configuration, tuning, and maintenance of Network components · Experience with cloud technologies like Office365, Google Suite, and Azure platform. · Implement AD group policies (Password policies, Disable LLMNR, Enable SMB signing, etc.) · Implement list privilege access control. · Install and configure Certificate Servers. Deploy certificates on services, servers, and workstations. · Replace clear text protocols with secure protocols. · ITIL Certified and Process knowledge (Problem, Incident, Change Management) will be preferred. Educational Qualifications: - · Graduate/Postgraduate in Computer Science · Professional IT work experience of 5 years- 6 years · Minimum 3 years of Network Security migrations or solutioning experience or in Windows Servers · Experience in IT security, compliance, and risk management, including privacy, controls, etc. · Implementation Experience with enterprise Network security solutions · Experience in Windows Server administration • Exceptional communication skills Benefits: • Annual Bonus • Provident Fund • Performance bonuses • Employee's State Insurance Corporation • Medical Insurance • Night Allowances • Pick and Drop facilities (Only for Female Staff) • Day outs for Staff • Team Lunches • Maternity/ Paternity leaves • Retirement Benefits • National and International tour packages after successful completion of service as per company policies • Paid Time Off • Flexible work schedules and workplace perks like on-site snacks • Flexible working Share your CVs at jobs@rvsiglobal.co.uk Show more Show less
This is a pivotal role that combines technical expertise with strategic thinking. The successful candidate will be responsible for being the escalation point within the business. This role is ideal for someone who enjoys being hands-on with technology. Key Responsibilities: · Support a team of engineers fostering a culture of excellence, accountability, and continuous improvement. · Lead the resolution of complex technical escalations and ensure timely and effective problem-solving. · Stay abreast of emerging technologies and industry trends, ensuring we remain at the forefront of innovation. Essential Skills and Qualifications: Significant experience in a senior technical role within a Managed Service Provider (MSP) environment. Demonstrated ability to lead high-performing technical teams. Advanced knowledge and hands-on experience with: Windows Server 2016, 2019, 2025 Hyper-V and VMware virtualisation platforms Microsoft 365, Azure, SharePoint, Conditional Access, AIP MDR/EDR solutions and SOC services Remote Desktop Services, Clusters, SAN Networking technologies including LAN, TCP/IP, DNS, DHCP, VPNs, Firewalls (WatchGuard, Cisco, Meraki) SQL and database management Cyber Essentials and related compliance frameworks SolarWinds and other remote monitoring and management tools General business software including Sage, antivirus, and backup solutions Desirable Qualifications: Excellent interpersonal and communication skills, with the ability to engage effectively with clients. A proactive and adaptable approach to problem-solving. A passion for technology and a commitment to continuous professional development. Department and Company Structure: -Who the role reports directly to within the company structure- Service Delivery Manager -Division: Information Technology -Department and Team: IT Benefits and Rewards: · Annual Bonus · Provident Fund · Performance bonuses · Employee's State Insurance Corporation · Medical Insurance · Night Allowances · Pick and Drop facilities (Only for Female Staff) · Day outs for Staff · Team Lunches · Maternity/Paternity leaves · Retirement Benefits · National and International tour packages after successful completion of service as per company policies · Paid Time Off · Flexible work schedules and workplace perks like on-site snacks · Flexible working · Salary reviews are subject to annual performance/annual appraisal reviews NOTE: Only shortlisted profiles will be contacted
Job Summary: A Level 3 (L3) Support Engineer is a senior technical expert responsible for handling the most complex and advanced technical issues that cannot be resolved by Level 1 (L1) or Level 2 (L2) support engineers. L3 support engineers typically have deep expertise in specific technologies or systems and are often called upon for troubleshooting and resolving high-priority, mission-critical problems. They may also be involved in proactive tasks such as system optimization, architecture, and design. Key Responsibilities: · Advanced Problem Solving : Handle and resolve the most complex technical issues, including system failures, network outages, application errors, and performance bottlenecks. These issues often require deep technical knowledge and custom solutions. · Root Cause Analysis (RCA) : Perform detailed analysis to identify the root causes of recurring or critical problems. Implement long-term solutions to prevent future incidents, ensuring system stability and reliability. · Escalation Management : Act as the highest point of escalation for L1 and L2 support teams, ensuring that critical problems are addressed quickly and effectively. Provide expert guidance to L1 and L2 engineers when needed. · System and Network Design : Contribute to the design, architecture, and deployment of complex systems and networks. Ensure that new systems or updates are properly integrated into the existing infrastructure. · Collaboration with Development Teams : Work closely with development teams to resolve issues related to custom applications, software bugs, and new feature implementations. Provide insights into system requirements and improvements. · Configuration and Tuning : Optimize the performance and security of systems, applications, and networks. Fine-tune configurations to improve efficiency, reliability, and scalability. · Proactive Monitoring : Continuously monitor system health and performance to identify potential problems before they impact users. Implement monitoring tools and alerting systems. · Documentation and Knowledge Sharing : Create and maintain detailed documentation on troubleshooting steps, technical solutions, and system configurations. Share knowledge and best practices with other engineers. · Patch and Update Management : Oversee and implement system patches, updates, and upgrades. Ensure that critical patches are applied in a timely manner to protect against vulnerabilities. · Customer and Stakeholder Interaction : Communicate with clients or internal stakeholders regarding critical issues, providing updates on resolutions and explaining complex technical issues in a clear, understandable manner. · Training and Mentorship : Provide mentorship and training to L1 and L2 support engineers, helping them build technical expertise and improve troubleshooting skills. Essential Skills and Qualifications: · Deep technical expertise in specific technologies, such as operating systems, databases, networking, cloud infrastructure, or applications. · Advanced troubleshooting skills for resolving critical and complex issues that require in-depth knowledge. · Proficiency with scripting or automation tools (e.g., Python, PowerShell, Bash) to automate repetitive tasks and system configurations. · Strong understanding of network protocols (TCP/IP, DNS, DHCP, VPNs), firewalls , load balancers , and security practices . · Expertise in cloud platforms (AWS, Azure, GCP) and virtualization technologies (VMware, Hyper-V, Docker). · Knowledge of databases (SQL, NoSQL) and their performance tuning, backup strategies, and disaster recovery. · Excellent communication skills to effectively interact with both technical and non-technical stakeholders. · Ability to work with ITIL frameworks and other service management tools for incident, problem, and change management. Desirable Qualifications: · A degree in Computer Science , Information Technology , or a related field (or equivalent experience). · Certifications such as Cisco CCNP/CCIE , Microsoft Certified Solutions Expert (MCSE) , CompTIA Network+ , AWS Certified Solutions Architect , or ITIL Expert are often required. · 5+ years of experience in an IT support, system administration, or engineering role, with advanced expertise in troubleshooting and managing complex systems. · Experience with enterprise-level infrastructure and technologies, including cloud computing, server management, and large-scale network environments Department and Company Structure: Who the role reports directly to within the company structure- Team Manager Division: Information Technology Department and Team: IT Benefits and Rewards: · Annual Bonus · Provident Fund · Performance bonuses · Employee's State Insurance Corporation · Medical Insurance · Night Allowances · Pick and Drop facilities (Only for Female Staff) · Day outs for Staff · Team Lunches · Maternity/Paternity leaves · Retirement Benefits · National and International tour packages after successful completion of service as per company policies · Paid Time Off · Flexible work schedules and workplace perks like on-site snacks · Flexible working Salary reviews are subject to annual performance/annual appraisal reviews
Company Description RVS iGlobal, a leading White Label Service Provider, specializes in offering round-the-clock IT support and solutions. Our four main verticals include White Label IT Helpdesk, IT Consultancy, IT Project Management, and General Admin services. We operate a 24/7 Network Operations Centre (NOC) and IT Service Desk to ensure our clients, from MSPs to IT service providers, can run their businesses efficiently. Our commitment is to provide scalable solutions that address current needs and anticipate future goals. Role Description This is a full-time on-site role for a Human Resources Business Partner located in Gurugram, New Delhi. with regular travel to our head office in Jammu. The HR Business Partner will be responsible for implementing HR policies, managing employee relations, ensuring compliance with labor and employment laws, and overseeing performance management processes. Day-to-day tasks include supporting organizational development, handling HR operations, and enhancing employee engagement and satisfaction. Qualifications Strong understanding of Human Resources (HR), including HR Policies and Employee Relations Knowledge of Labor and Employment Law Experience in Performance Management Excellent communication and interpersonal skills Ability to work in a dynamic and fast-paced environment Bachelor's degree in Human Resources, Business Administration, or a related field Professional HR certification is an advantage How to Apply Email: jobs@rvsiglobal.co.uk
About Us: RVS iGlobal is a leading IT services provider headquartered in London, UK, with operations in Jammu and Gurugram, New Delhi. We specialize in Managed IT Support, Cybersecurity, Cloud Solutions, Custom Software Development, and IT Consulting. Role Overview: As a Head of Compliance, you will assist in the assessment of technology-related compliance issues across the organization including information security, identity management, user access, and data integrity. This includes working with systems owners and administrators to identify, document, and monitor current risks and controls. Compliance managers need a solid background in statistical, analytical, and organizational skills. Key Responsibilities: Be the main point of contact for IT and assist all internal and external audit teams where IT inquiry is required Monitor activities of assigned IT areas to ensure compliance with internal policies and procedures including monthly, quarterly, and annual account and activity reviews Ensure execution of required testing and auditing activities for the IT Department by internal and external parties leading to successful certification of the company on an ongoing basis Triage Change Management issues and provide recommendations Work collaboratively with Security Compliance and Legal teams to identify and manage privacy, data protection risks, and compliance requirements to help meet stakeholder expectations Ensure the company is following all the standards as per GDPR norms and also full-filling other compliance-related procedures. Make broad recommendations on improving compliance-related processes and/or procedures as it pertains to the IT department Partner with management, business teams, and/or data team to implement solutions Creating and reviewing regulatory compliance documentation Coordinating the creation, review, and implementation of policies and procedures resulting from new laws and regulations Applying and interpreting audit and compliance requirements for various departments Designing and coordinating the preparation and ongoing review of policies, procedures, training materials, and other communication tools to ensure departments meet compliance requirements Coordinating regulatory exams and internal business unit audits Interacting with external auditors on matters related to audits of the organization’s internal controls Establishing self-audit and compliance monitoring programs Reviewing and assessing potential fraud activity and developing fraud detection tools Filing regulatory reports and other documentation Coordinating rollout and training of new or updated policies and directives when required Required Skills & Experience: 2-5 years of experience in compliance, process improvement, or quality management, preferably in an IT or tech-driven company. Strong knowledge of ISO27001 and ISO9001 standards and compliance frameworks. Experience in process documentation, risk assessment, and audit management. Familiarity with IT service management (ITSM), cybersecurity standards, and data protection is a plus. Strong analytical and problem-solving skills with attention to detail. Excellent written and verbal communication skills - We are an English speaking company operating across the globe. English Professional and/or native speaking and written language. Ability to collaborate with cross-functional teams and drive change management. Why Join Us? Be a key player in driving RVS iGlobal’s ISO accreditation and compliance success. Work in a dynamic, fast-growing IT company with global exposure. Opportunity to develop expertise in IT compliance and governance. Competitive salary and career growth opportunities in a supportive work environment. If you're passionate about compliance, process optimization, and ISO27001 and ISO9001 certifications, we’d love to hear from you, write to us at jobs@rvsiglobal.co.uk.
Skills area Windows Server Technologies, Building new Servers , Deploying servers File Servers Printer Domain Controllers Some knowledge of BICEP or other Infrastructure as code technologies Exposure to Email Migration, On prem to M365, or Tenant to Tenant migrations with tools like migration Wiz or manually Email Filtering technologies like Mimecast M365 MDM and Intune configuration Autopilot Deployment etc. M365 Security Azure Knowledge , Maintaining and deploying infrastructure into Azure Certificates any of the following certifications or higher Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) or Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Microsoft Windows Server (AZ-800, AZ-801) They need to be Self starters , be able to think of their feet and Agile Benefits Annual Bonus • Provident Fund • Performance bonuses • Employee's State Insurance Corporation • Medical Insurance • Night Allowances • Pick and Drop facilities (Only for Female Staff) • Day outs for Staff • Team Lunches • Maternity/Paternity leaves • Retirement Benefits • National and International tour packages after successful completion of service as per company policies • Paid Time Off • Flexible work schedules and workplace perks like on-site snacks • Flexible working • Salary reviews are subject to annual performance/annual appraisal reviews Send CVs at Jobs@rvsiglobal.co.uk
🚀 𝗪𝗲’𝗿𝗲 𝗛𝗶𝗿𝗶𝗻𝗴: 𝗦𝗲𝗻𝗶𝗼𝗿 𝗦𝗲𝗿𝘃𝗲𝗿 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 – 𝗔𝘇𝘂𝗿𝗲 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Gurugram / Delhi / Jammu - On-site (Hybrid) 𝗘𝗺𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁 𝗧𝘆𝗽𝗲: Full-time 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆: Immediate Joiners Preferred 𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲: We are looking for an experienced 𝗦𝗲𝗻𝗶𝗼𝗿 𝗦𝗲𝗿𝘃𝗲𝗿 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 with deep expertise in 𝗔𝘇𝘂𝗿𝗲 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲, 𝗖𝗹𝗼𝘂𝗱 𝗗𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁𝘀, 𝗮𝗻𝗱 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀. The ideal candidate will have hands-on experience leading end-to-end server and workload transitions from on-premises to Azure, while ensuring seamless deployment, configuration, and optimization. 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: • Lead 𝗲𝗻𝗱-𝘁𝗼-𝗲𝗻𝗱 𝘀𝗲𝗿𝘃𝗲𝗿 𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 (on-prem → Azure / hybrid environments). • Plan, design, and 𝗲𝘅𝗲𝗰𝘂𝘁𝗲 𝗔𝘇𝘂𝗿𝗲 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗱𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁𝘀 and configurations. • Manage 𝗢𝗳𝗳𝗶𝗰𝗲 𝟯𝟲𝟱 𝗮𝗻𝗱 𝗘𝘅𝗰𝗵𝗮𝗻𝗴𝗲 𝗢𝗻𝗹𝗶𝗻𝗲 𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀. • Collaborate with project stakeholders to ensure smooth transitions and minimal downtime. • Provide 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 and mentor junior engineers during migration projects. • Troubleshoot complex issues in cloud and hybrid infrastructures. 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: • 4–8+ years of experience in 𝗦𝗲𝗿𝘃𝗲𝗿 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀 / 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴. • Strong hands-on expertise in 𝗔𝘇𝘂𝗿𝗲 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲, 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗠𝗮𝗰𝗵𝗶𝗻𝗲𝘀, 𝗡𝗲𝘁𝘄𝗼𝗿𝗸𝗶𝗻𝗴, 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆, 𝗮𝗻𝗱 𝗔𝗰𝘁𝗶𝘃𝗲 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿𝘆. • Proven track record of 𝗹𝗮𝗿𝗴𝗲-𝘀𝗰𝗮𝗹𝗲 𝗔𝘇𝘂𝗿𝗲/𝗢𝗳𝗳𝗶𝗰𝗲 𝟯𝟲𝟱 𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀. • Familiarity with Azure governance, monitoring, and cost optimization. • Excellent communication and leadership skills for client-facing roles. • Relevant Microsoft certifications (𝗔𝗭-𝟭𝟬𝟰, 𝗔𝗭-𝟯𝟬𝟱, 𝗠𝗖𝗦𝗘 𝗖𝗹𝗼𝘂𝗱, 𝗲𝘁𝗰.) 𝗽𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱. 𝗪𝗵𝘆 𝗝𝗼𝗶𝗻 𝗨𝘀? • Opportunity to lead 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲-𝗹𝗲𝘃𝗲𝗹 𝗰𝗹𝗼𝘂𝗱 𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀. • Work in a fast-paced, innovative environment with a skilled technical team. • Competitive compensation and growth-oriented career path.
🚀 𝗪𝗲’𝗿𝗲 𝗛𝗶𝗿𝗶𝗻𝗴: 𝗦𝗲𝗻𝗶𝗼𝗿 𝗦𝗲𝗿𝘃𝗲𝗿 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 – 𝗔𝘇𝘂𝗿𝗲 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Gurugram / Delhi / Jammu - On-site (Hybrid) 𝗘𝗺𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁 𝗧𝘆𝗽𝗲: Full-time 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆: Immediate Joiners Preferred 𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲: We are looking for an experienced 𝗦𝗲𝗻𝗶𝗼𝗿 𝗦𝗲𝗿𝘃𝗲𝗿 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 with deep expertise in 𝗔𝘇𝘂𝗿𝗲 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲, 𝗖𝗹𝗼𝘂𝗱 𝗗𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁𝘀, 𝗮𝗻𝗱 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀. The ideal candidate will have hands-on experience leading end-to-end server and workload transitions from on-premises to Azure, while ensuring seamless deployment, configuration, and optimization. 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: • Lead 𝗲𝗻𝗱-𝘁𝗼-𝗲𝗻𝗱 𝘀𝗲𝗿𝘃𝗲𝗿 𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 (on-prem → Azure / hybrid environments). • Plan, design, and 𝗲𝘅𝗲𝗰𝘂𝘁𝗲 𝗔𝘇𝘂𝗿𝗲 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗱𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁𝘀 and configurations. • Manage 𝗢𝗳𝗳𝗶𝗰𝗲 𝟯𝟲𝟱 𝗮𝗻𝗱 𝗘𝘅𝗰𝗵𝗮𝗻𝗴𝗲 𝗢𝗻𝗹𝗶𝗻𝗲 𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀. • Collaborate with project stakeholders to ensure smooth transitions and minimal downtime. • Provide 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 and mentor junior engineers during migration projects. • Troubleshoot complex issues in cloud and hybrid infrastructures. 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: • 5-8+ years of experience in 𝗦𝗲𝗿𝘃𝗲𝗿 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀 / 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴. • Strong hands-on expertise in 𝗔𝘇𝘂𝗿𝗲 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲, 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗠𝗮𝗰𝗵𝗶𝗻𝗲𝘀, 𝗡𝗲𝘁𝘄𝗼𝗿𝗸𝗶𝗻𝗴, 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆, 𝗮𝗻𝗱 𝗔𝗰𝘁𝗶𝘃𝗲 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿𝘆. • Proven track record of 𝗹𝗮𝗿𝗴𝗲-𝘀𝗰𝗮𝗹𝗲 𝗔𝘇𝘂𝗿𝗲/𝗢𝗳𝗳𝗶𝗰𝗲 𝟯𝟲𝟱 𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀. • Familiarity with Azure governance, monitoring, and cost optimization. • Excellent communication and leadership skills for client-facing roles. • Relevant Microsoft certifications (𝗔𝗭-𝟭𝟬𝟰, 𝗔𝗭-𝟯𝟬𝟱, 𝗠𝗖𝗦𝗘 𝗖𝗹𝗼𝘂𝗱, 𝗲𝘁𝗰.) 𝗽𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱. 𝗪𝗵𝘆 𝗝𝗼𝗶𝗻 𝗨𝘀? • Opportunity to lead 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲-𝗹𝗲𝘃𝗲𝗹 𝗰𝗹𝗼𝘂𝗱 𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀. • Work in a fast-paced, innovative environment with a skilled technical team. • Competitive compensation and growth-oriented career path.
About the Role We are looking for a Project Engineer to join our team at RVS iGlobal. This role is ideal for someone who can bridge technical expertise with project coordination, ensuring seamless delivery of IT projects for global clients. You will work closely with cross-functional teams to manage timelines, allocate resources, and drive execution from initiation to completion. Key Responsibilities Plan, execute, and deliver IT infrastructure and software projects within defined scope, budget, and timelines. Coordinate with internal teams, vendors, and clients to gather requirements and align expectations. Track project progress, prepare reports, and ensure stakeholder communication at every stage. Identify risks, troubleshoot challenges, and escalate when required. Ensure adherence to compliance, ISO standards, and internal quality frameworks. Support transitions from project delivery to operational support teams. Requirements Bachelor’s degree in Engineering, Computer Science, or related field. 2–5 years of experience in IT project coordination or engineering. Knowledge of IT systems (servers, cloud, networks, or applications). Strong organizational, documentation, and stakeholder management skills. Familiarity with project management tools (MS Project, Jira, Trello, etc.). Certifications such as ITIL, PMP, or Agile/Scrum (preferred). Problem-solving mindset with strong communication skills. Perks & Benefits Performance bonuses & annual incentives Medical insurance & provident fund Night allowances (for applicable shifts) Paid maternity & paternity leave Employee outings & engagement activities International career growth opportunities
RVS iGlobal is hiring a Power Platform, SQL, and Coding Specialist to design, develop, and support business applications for global clients. This role is ideal for someone who is hands-on with Microsoft Power Platform, database management, and custom coding to create efficient, scalable solutions. Responsibilities Build and manage applications using Microsoft Power Platform (Power Apps, Power Automate, Power BI). Write and optimize SQL queries, stored procedures, and database designs. Develop integrations and custom coding to extend platform functionality. Work with stakeholders to translate business needs into technical solutions. Troubleshoot, maintain, and improve applications for performance and reliability. Document solutions, workflows, and best practices. Requirements Strong experience with Microsoft Power Platform . Expertise in SQL (MySQL, MSSQL, or PostgreSQL) . Solid programming background (C#, JavaScript, or similar). Experience with APIs and integration frameworks. Knowledge of cloud environments (Azure preferred). Strong problem-solving and analytical skills. Effective communication and teamwork. Perks & Benefits Performance bonuses and annual incentives Medical insurance and provident fund Night allowances (for applicable shifts) Paid maternity and paternity leave Employee outings and engagement programs International career growth opportunities
About RVS iGlobal A dynamic IT services provider specializing in Managed IT Support, Cybersecurity, Cloud Solutions, Custom Software Development, and IT Consulting. Committed to ISO-certified quality and global client satisfaction. Role Overview The Compliance & Process Specialist plays a pivotal role in driving RVS iGlobal’s ISO accreditation journey. You will spearhead documentation, internal audits, and process optimization to ensure adherence to global compliance standards. Key Responsibilities Lead and coordinate ISO certification efforts (ISO 27001, ISO 9001, ISO 20000, etc.). Develop, document, and implement compliance policies and standard operating procedures (SOPs). Conduct internal audits to identify gaps and recommend improvements. Standardize workflows and ensure adherence to compliance frameworks. Monitor changes in industry regulations and ISO updates. Collaborate with external auditors and certification bodies. Conduct employee training on compliance best practices and ISO standards. Maintain documentation required for audits and certifications. Requirements 2–5 years' experience in compliance, process improvement, or quality management, preferably in an IT or tech-driven environment. Strong knowledge of ISO standards and compliance frameworks. Proven experience in process documentation, risk assessment, and audit management. Familiarity with IT Service Management (ITSM), cybersecurity standards, and data protection (preferred). Strong analytical skills, attention to detail, and excellent verbal/written communication. Ability to collaborate effectively with cross-functional teams and manage change. Why Join Us Be a key contributor in RVS iGlobal’s ISO accreditation and compliance journey. Gain global exposure and significant career development in a growing tech company. Opportunity to deepen expertise in IT compliance, governance, and process excellence. Benefits Annual and performance-based bonuses Provident Fund (PF) Employee State Insurance Corporation (ESIC) coverage Medical insurance Night allowances Pick-and-drop facilities (for female staff) Regular team outings, day-outs, and lunches Maternity/Paternity leave Retirement benefits National and international tour packages (based on service tenure) Paid time off, flexible work hours, and other workplace perks
About Us: RVS iGlobal is a leading IT services provider headquartered in London, UK, with operations in Jammu. We specialize in Managed IT Support, Cybersecurity, Cloud Solutions, Custom Software Development, and IT Consulting . As we continue to grow, we are committed to upskilling our workforce through high-quality technical and communication training to ensure excellence in service delivery. Role Overview: We are looking for a Corporate Trainer (IT & Communication) with a strong IT background and expertise in technical training, communication skills development, and professional growth programs . The ideal candidate will be responsible for designing and delivering engaging training programs to enhance employees' technical capabilities, customer communication, and soft skills . Requirements Key Responsibilities: i. Develop and deliver technical training programs on IT support, cloud solutions, cybersecurity, and other relevant technologies. ii. Conduct communication skills training to improve verbal and written interactions, client handling, and professional etiquette. iii. Create interactive learning modules, workshops, and assessments to evaluate skill development. iv. Work closely with department heads to identify skill gaps and tailor training programs accordingly. v. Train employees on customer service best practices for engaging with UK-based clients. vi. Keep up to date with emerging technologies and industry trends to ensure training remains relevant. vii. Implement learning management systems (LMS) and digital training tools for remote learning. viii. Provide one-on-one coaching and mentorship for employees needing additional support. Required Skills & Experience: i. 3-7 years of experience in corporate training, technical training, or IT coaching . ii. Strong background in IT services, cybersecurity, cloud solutions, or helpdesk operations . iii. Expertise in communication skills training, professional writing, and client interaction . iv. Familiarity with ISO standards, ITIL frameworks, and best practices in IT service management is a plus. v. Experience with instructional design, e-learning tools, and LMS platforms . vi. Excellent presentation, public speaking, and interpersonal skills. vii. Ability to engage and motivate learners through interactive training methods. Benefits Perks & Benefits: i. Opportunity to shape talent in a fast-growing IT company with global exposure. ii. Work with a dynamic team and cutting-edge technologies . iii. Career growth in learning & development, leadership coaching, and IT training . iv. Competitive salary and performance-based incentives . If you're passionate about compliance, process optimization, and ISO certifications, we’d love to hear from you, write to us at jobs@rvsiglobal.co.uk.
About RVS iGlobal RVS iGlobal is a UK-headquartered IT services provider with a strong operations base in Jammu, India. Since 2014, we’ve been delivering 24/7 IT support to global clients, with expertise across managed IT services, cloud solutions, cybersecurity, consulting, and network operations. With ISO 27001 and ISO 9001 certifications, we are committed to trust, quality, and customer satisfaction while empowering our teams to grow in a global environment. Role Overview As a Network Engineer at RVS iGlobal, you will be responsible for designing, configuring, managing, and troubleshooting networks that support our global clients. You’ll work with cutting-edge tools and collaborate with IT teams across regions to ensure high uptime, security, and efficiency. Key Responsibilities Design, configure, and manage LAN/WAN, VPNs, firewalls, routers, and switches. Monitor and optimize network performance, ensuring high availability. Troubleshoot network outages and provide timely resolutions. Implement and maintain network security measures in compliance with industry standards. Support network migrations and upgrades, including cloud and hybrid environments. Document configurations, processes, and incident reports. Collaborate with cross-functional IT and operations teams to deliver seamless support. Required Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. 3–5 years of experience in network engineering/administration. Certifications: CCNA/CCNP (or equivalent). Hands-on experience with TCP/IP, DNS, DHCP, VLANs, OSPF, and BGP. Strong knowledge of firewall management and VPN technologies. Excellent troubleshooting and problem-solving skills. Strong communication skills to interact with global clients. Preferred Qualifications Experience with cloud networking (Azure, AWS, or GCP). Exposure to network automation tools (e.g., Ansible, Python scripting). Familiarity with ITIL processes. Additional certifications such as CompTIA Network+ or Juniper certifications. What We Offer Performance bonuses & annual incentives. Medical insurance & provident fund. Paid maternity & paternity leave. Employee outings & recognition programs. Night shift allowances (for applicable roles). Global exposure and career growth opportunities. How to Apply Send your CV to jobs@rvsiglobal.co.uk or apply directly via our careers portal. Equal Opportunity Statement RVS iGlobal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees can thrive.
🚀 𝗪𝗲’𝗿𝗲 𝗛𝗶𝗿𝗶𝗻𝗴: 𝗦𝗲𝗻𝗶𝗼𝗿 𝗦𝗲𝗿𝘃𝗲𝗿 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 – 𝗔𝘇𝘂𝗿𝗲 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Gurugram / Delhi / Jammu - On-site (Hybrid) 𝗘𝗺𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁 𝗧𝘆𝗽𝗲: Full-time 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆: Immediate Joiners Preferred 𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲: We are looking for an experienced 𝗦𝗲𝗻𝗶𝗼𝗿 𝗦𝗲𝗿𝘃𝗲𝗿 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 with deep expertise in 𝗔𝘇𝘂𝗿𝗲 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲, 𝗖𝗹𝗼𝘂𝗱 𝗗𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁𝘀, 𝗮𝗻𝗱 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀. The ideal candidate will have hands-on experience leading end-to-end server and workload transitions from on-premises to Azure, while ensuring seamless deployment, configuration, and optimization. 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: • Lead 𝗲𝗻𝗱-𝘁𝗼-𝗲𝗻𝗱 𝘀𝗲𝗿𝘃𝗲𝗿 𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 (on-prem → Azure / hybrid environments). • Plan, design, and 𝗲𝘅𝗲𝗰𝘂𝘁𝗲 𝗔𝘇𝘂𝗿𝗲 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗱𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁𝘀 and configurations. • Manage 𝗢𝗳𝗳𝗶𝗰𝗲 𝟯𝟲𝟱 𝗮𝗻𝗱 𝗘𝘅𝗰𝗵𝗮𝗻𝗴𝗲 𝗢𝗻𝗹𝗶𝗻𝗲 𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀. • Collaborate with project stakeholders to ensure smooth transitions and minimal downtime. • Provide 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 and mentor junior engineers during migration projects. • Troubleshoot complex issues in cloud and hybrid infrastructures. 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: • 5-8+ years of experience in 𝗦𝗲𝗿𝘃𝗲𝗿 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀 / 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴. • Strong hands-on expertise in 𝗔𝘇𝘂𝗿𝗲 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲, 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗠𝗮𝗰𝗵𝗶𝗻𝗲𝘀, 𝗡𝗲𝘁𝘄𝗼𝗿𝗸𝗶𝗻𝗴, 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆, 𝗮𝗻𝗱 𝗔𝗰𝘁𝗶𝘃𝗲 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿𝘆. • Proven track record of 𝗹𝗮𝗿𝗴𝗲-𝘀𝗰𝗮𝗹𝗲 𝗔𝘇𝘂𝗿𝗲/𝗢𝗳𝗳𝗶𝗰𝗲 𝟯𝟲𝟱 𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀. • Familiarity with Azure governance, monitoring, and cost optimization. • Excellent communication and leadership skills for client-facing roles. • Relevant Microsoft certifications (𝗔𝗭-𝟭𝟬𝟰, 𝗔𝗭-𝟯𝟬𝟱, 𝗠𝗖𝗦𝗘 𝗖𝗹𝗼𝘂𝗱, 𝗲𝘁𝗰.) 𝗽𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱. 𝗪𝗵𝘆 𝗝𝗼𝗶𝗻 𝗨𝘀? • Opportunity to lead 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲-𝗹𝗲𝘃𝗲𝗹 𝗰𝗹𝗼𝘂𝗱 𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀. • Work in a fast-paced, innovative environment with a skilled technical team. • Competitive compensation and growth-oriented career path.
About the Role RVS iGlobal is seeking a seasoned Senior Unified Communications Engineer to become a pivotal escalation point within the Unified Communications (UC) support team. You’ll drive the smooth delivery of voice and collaboration solutions, mentor junior staff, and contribute to service quality improvements. Key Responsibilities Deliver technical support for voice solutions, including Mitel MiVoice Business, Microsoft Teams (Direct Routing, AnywhereNow), AudioCodes Mediant SBCs, SIP trunking, and 3CX (both on-premise and cloud) Identify recurring issues and lead automation and process improvement efforts. Meet SLAs for incident resolution and service request fulfillment while managing a diverse technical workload. Collaborate with vendors for escalation when needed and proactively enhance customer satisfaction Mentor junior engineers and promote continuous improvement across the UC support ecosystem Skills and Experience Required Proven experience supporting UC environments, including contact centers, voicemail servers, and softphone/UC deployments Strong foundation in networking fundamentals like routing, switching, firewalls, and QoS Proficient with voice/network protocols, e.g., SIP, RTP/RTCP, DHCP, DNS Excellent troubleshooting skills and effective communication — both written and verbal Good time management, organizational abilities, and ability to handle multiple concurrent issues Understanding of ITIL best practices; experience with ServiceNow or similar ITSM platforms is preferred Preferred Qualifications ITIL Foundation certification or higher Vendor certifications related to Mitel, AudioCodes, Microsoft Teams, or 3CX Networking certifications such as CCNA or CompTIA Network+ What You’ll Get Be part of a professional UC team with hands-on problem-solving opportunities and customer-facing impact Opportunities for career growth, process innovation, and technical certifications Comprehensive benefits including annual and performance bonuses, PF, ESIC, medical insurance, night allowances, pick-and-drop (for female staff), team outings, maternity/paternity leave, tour packages, flexible schedules, on-site snacks, and salary reviews tied to appraisal cycles Ready to Apply? Crafted specifically to deliver advanced UC support and leadership. Interested candidates can apply through RVS iGlobal’s careers page or send their resumes to jobs@rvsiglobal.co.uk.
Skills area Windows Server Technologies, Building new Servers , Deploying servers File Servers Printer Domain Controllers Some knowledge of BICEP or other Infrastructure as code technologies Exposure to Email Migration, On prem to M365, or Tenant to Tenant migrations with tools like migration Wiz or manually Email Filtering technologies like Mimecast M365 MDM and Intune configuration Autopilot Deployment etc. M365 Security Azure Knowledge , Maintaining and deploying infrastructure into Azure Certificates any of the following certifications or higher Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) or Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Microsoft Windows Server (AZ-800, AZ-801) They need to be Self starters , be able to think of their feet and Agile Benefits • Annual Bonus • Provident Fund • Performance bonuses • Employee's State Insurance Corporation • Medical Insurance • Night Allowances • Pick and Drop facilities (Only for Female Staff) • Day outs for Staff • Team Lunches • Maternity/Paternity leaves • Retirement Benefits • National and International tour packages after successful completion of service as per company policies • Paid Time Off • Flexible work schedules and workplace perks like on-site snacks • Flexible working • Salary reviews are subject to annual performance/annual appraisal reviews