L3 Infrastructure Engineer (VMWare, Server & Network)

L3 Infrastructure Engineer

Responsibilities

As a senior engineer, you'll be the backbone of our critical infrastructure. You'll tackle our toughest challenges and ensure our systems are resilient, secure, and performant. Your responsibilities will include:

• Serving as a senior escalation point

   for complex infrastructure issues across our server, virtualization, and network environments.

• Leading troubleshooting and resolution

   for high-severity incidents, ensuring rapid service restoration and minimal downtime.

• Managing and optimizing

   our diverse infrastructure, including:

• Microsoft Windows Server:

   Providing advanced administration and troubleshooting for Active Directory, DNS, DHCP, and Group Policy.

• VMware:

   Maintaining and enhancing our vSphere, ESXi, and vCenter platforms for high availability and performance.

• Networking:

   Configuring, managing, and troubleshooting devices from 

  Fortinet (FortiGate, FortiManager, FortiAnalyzer)

   and 

  Cisco (Meraki, legacy routing/switching)

  .

• Conducting in-depth root cause analysis (RCA)

   and developing comprehensive post-incident reports.

• Collaborating with cross-functional teams

   to design and implement proactive solutions, upgrades, and migrations.

• Creating and maintaining robust documentation

  , including runbooks and knowledge base articles.

• Mentoring and providing knowledge transfer

   to L1 and L2 support teams.

Qualifications

We're seeking a candidate with a strong background and a passion for technology. The ideal candidate will have:

• 10+ years of experience

   in IT infrastructure roles with a strong focus on servers, virtualization, and networking.

• Advanced expertise

   in Linux and Windows Server (2012-2022).

• Deep knowledge

   of VMware vSphere/ESXi/vCenter.

• Extensive hands-on experience

   with Fortinet and Cisco networking devices.

• A solid understanding of network protocols

   (TCP/IP, VLANs, VPN, routing, switching, firewall rules).

• Proven ability to lead Major Incidents

   (P1/MIM) under pressure.

• Strong communication, leadership, and problem-solving skills.

Highly Desirable Skills:

• Experience with 

  Linux

   administration (Red Hat, CentOS, Ubuntu).
• Familiarity with ITIL processes (Incident, Problem, and Change Management).
• Certifications such as 

  VMware VCP

  , 

  Fortinet NSE

  , 

  CCNP

  , or 

  Microsoft MCSE/MCSA

  .
• Experience with 

  hybrid cloud

   environments (Azure, AWS).
• Exposure to monitoring and automation tools (e.g., ScienceLogic, ServiceNow, SolarWinds).
  

Why Join us?

We offer a challenging yet rewarding environment where you can truly make an impact. We're committed to your professional growth and offer:

• The opportunity to work with cutting-edge technologies and critical infrastructure.
• A collaborative and supportive team environment.
• Competitive compensation and benefits.
• Opportunities for professional development, including training and certifications.

Must be:

• Must have a noise free environment to work remotely
• Have a high-powered machine to use. Virtual Desktop will be provided by Client
• 2 months probationary period