L & D Trainer - Food & Beverage

As a Food & Beverage Trainer in the Quick Service Restaurant (QSR) hospitality industry, your role is crucial in ensuring that all staff members are well-trained to deliver exceptional service and maintain operational efficiency. Here are some key responsibilities you will be handling in this position: - Design, develop, and implement training programs for new and existing staff, aligning them with the company's standards and brand values. Focus on enhancing employee knowledge and skills in food handling, customer service, and safety protocols. - Conduct orientation programs for new employees, ensuring they are fully trained in all job aspects including food preparation, safety regulations, service standards, and customer interaction. - Train employees on menu items, ingredients, food safety practices, and customer service excellence. - Educate staff on operational aspects such as POS systems, order management, and cash handling to ensure efficiency during peak hours. - Monitor employee performance, provide feedback, and offer additional training as needed. - Ensure compliance with food handling and safety standards, and communicate regularly with management on training needs and progress. Your qualifications and skills for this role should include: - Bachelor's degree in Hospitality Management, Food Service Administration, or related field. - Previous experience in a similar role within the QSR or hospitality industry. - Strong knowledge of food safety regulations and best practices. - Excellent communication, interpersonal, and training delivery skills. - Proficiency in tools like PowerPoint, Excel, and social media engagement. - Detail-oriented with strong organizational and time management skills. - Ability to work effectively in a fast-paced environment and lead and motivate a team. This position also requires you to be adaptable to customer expectations, emerging market trends, and diverse workforces in the dynamic QSR industry. If you possess the required qualifications and skills and are willing to travel as needed, this full-time role in person might be a great fit for you.,