13 Training Evaluation Jobs

???? We&aposre Hiring: Director Process Training | US Healthcare (Payor Domain) | Bangalore ???? Are you an experienced training leader in the US healthcare (Payor domain) space We are looking for a dynamic Director Process Training to lead strategic learning initiatives and drive excellence across training operations. ???? Location : Bangalore ???? Shift : Night Shift (4 PM 1 AM IST) ???? Team Size : Leadership & team management role ???? Experience : 1418+ years (with 10+ years in US healthcare process training, 5+ years in leadership roles). Client: Healthcare BPO ???? Key Responsibilities: ? Oversee new hire training, OJT quality, batch productivity & ROI. ? Lead training operations in collaboration with Ops & Quality teams. ? Drive content change management & training effectiveness. ? Manage stakeholder feedback, attrition, and throughput targets. ? Lead a team of trainers/master trainers. ? Initiate continuous improvement and digital transformation in learning. ???? Key Skills & Must-Haves: ???? Strong leadership in training delivery within US Healthcare Payor domain. ???? Deep understanding of training evaluation, content design, and facilitation (virtual & in-person). ???? Data-driven approach to measure impact: Pass %, quality, batch yield, ramp-up metrics. ???? Exposure to compliance standards (ISO, ISMS) and audit readiness. ???? Proficiency in MS Office; experience with LMS platforms a plus. ???? Preferred Attributes: ? Strong analytical & planning skills. ? Excellent interpersonal, coaching, and communication skills. ? Strategic mindset with hands-on execution capabilities. ? Experience in digital learning adoption. ? Global training practice knowledge. ???? Why Join Us You&aposll be part of an inclusive and innovation-driven organization with: ???? Global exposure. ???? Recognition-rich work culture. ???? Continuous learning and growth. ???? Top-tier medical insurance. ???? Employee wellness & engagement programs. ???? Ready to take your career to the next level Apply now or connect with us to learn more! #TrainingDirector #HealthcareBPO #USHCareers #ProcessTraining #LeadershipRole #BangaloreJobs #NightShift #LMS #BPOJobs #PeopleDevelopment Show more Show less

You will be responsible for developing and implementing a comprehensive learning and development strategy that is in line with the organization's goals and objectives. This includes designing innovative and engaging learning programs tailored to meet the needs of employees across different office locations. You will collaborate with subject matter experts to create effective training materials, resources, and curriculum. As part of your role, you will oversee the delivery and execution of learning initiatives, ensuring high-quality facilitation and adherence to timelines and budgets. It will be your responsibility to evaluate the effectiveness of learning programs through feedback mechanisms, assessments, and performance metrics, making necessary adjustments for continuous improvement. Building strong relationships with key stakeholders such as department heads, HR business partners, and external training providers is essential to ensure alignment and support for learning initiatives. You will also design and implement leadership development programs to identify and nurture talent at all levels of the organization. Supporting organizational change initiatives by developing and delivering learning interventions that facilitate employee adaptation and skill development will be a key aspect of your role. Staying updated on emerging learning technologies and trends and integrating technology solutions to enhance learning experiences and accessibility will also be part of your responsibilities. Ensuring compliance with relevant laws, regulations, and industry standards in all learning and development activities is crucial. Additionally, you will be involved in developing and managing the learning and development budget, optimizing resources to achieve maximum impact and return on investment.,

As the Training Team Lead, you will be responsible for coordinating the training activities in alignment with the brand's requirements. Your main tasks will include developing customized training programs to cater to the specific needs of employees across various regions. You will conduct training sessions, workshops, and seminars both in-person and virtually to enhance the skills and knowledge of the workforce. To ensure the effectiveness of the training programs, you will evaluate the outcomes through feedback, assessments, and performance reviews. Collaboration with HR and department heads will be essential to identify training needs and objectives. You will also be involved in creating training content materials, manuals, and other resources to support the training initiatives. In addition, you will travel to different locations within the region to deliver training sessions and monitor the overall outcomes and effectiveness of the training programs. It will be vital to stay updated on industry trends and best practices in training and development to enhance the quality of training delivery. Your role will also involve leading the training department based on sales and market requirements, utilizing the Learning Management System, providing training on products, selling skills, and soft skills, coordinating with the sales team, conducting market visits, nurturing OECs, performing training needs analysis, and managing the training department budget and cost analysis. We are looking for candidates with a Bachelor's degree and at least 3 years of training experience. Experience in the mobile, retail, or telecom industry will be considered an advantage. The position is full-time and includes benefits such as health insurance and provident fund. The work schedule is in the morning shift, and the role requires the ability to commute/relocate to Palghat District, Kerala. If you have a passion for training and development, along with a background in sales, this role offers a great opportunity to lead a dynamic training team and contribute to the growth and development of employees within the organization.,

As a Learning and Development Manager, you will be responsible for developing and implementing a comprehensive learning and development strategy that aligns with the organizational goals and objectives. This includes designing innovative and engaging learning programs tailored to the diverse needs of employees across corporate offices and plant locations. Collaborating with subject matter experts, you will create relevant and effective training materials, resources, and curriculum. You will oversee the delivery and execution of learning initiatives, ensuring high-quality facilitation and adherence to timelines and budgets. By evaluating the effectiveness of learning programs through feedback mechanisms, assessments, and performance metrics, you will drive continuous improvement by making necessary adjustments. Building strong relationships with key stakeholders such as department heads, HR business partners, and external training providers is crucial to ensure alignment and support for learning initiatives. In addition to designing and implementing leadership development programs to identify and nurture talent at all levels of the organization, you will support organizational change initiatives by developing and delivering learning interventions that facilitate employee adaptation and skill development. Keeping abreast of emerging learning technologies and trends, you will leverage technology solutions to enhance learning experiences and increase accessibility. You will also be responsible for ensuring that all learning and development activities comply with relevant laws, regulations, and industry standards. Managing the learning and development budget effectively, you will optimize resources to achieve maximum impact and return on investment (ROI).,

As the Recruitment, Selection & Induction specialist, your primary responsibilities include coordinating with consultants to promptly fill vacancies, maintaining a database of applications, liaising with institutes for candidate applications, conducting assessment centers and interviews, evaluating the need for advertisements, and ensuring a smooth induction process for new employees. Your focus will be on selecting suitable candidates for store-level positions up to Department Managers, providing adequate training and equipping them before they start their roles. In the domain of Manpower Budgeting, you will be tasked with allocating staff to different sub-departments based on various factors such as individual strengths and weaknesses, customer interaction requirements, and budget constraints. It will be your duty to ensure that the allocated manpower aligns with the budget limits and periodically conduct availability studies to address any discrepancies. Your goal is to enhance productivity within the organization. Regarding Training & Development, your role involves creating a training calendar based on performance appraisal forms and discussions with supervisors and Department Managers. You will design training modules, coordinate internal training programs, collaborate with external consultants for specialized training needs, and oversee the execution and evaluation of training programs. Additionally, you will liaise with Brands/SO for product/brand training and deliver training sessions effectively. In the realm of Welfare Activities, you will communicate and enforce employee-related policies, address employee queries and grievances, facilitate tie-ups with external institutions for employee benefits, organize engagement activities, and implement unit-led awards to boost motivation levels among employees. For Statutory Compliances, your responsibilities include ensuring compliance with legal requirements, timely filing of returns, and meeting statutory obligations concerning brand staff and concessionaires. In Performance Management & Retention, you will communicate appraisal schedules and processes, conduct workshops to guide assessors, monitor the appraisal quality and objectivity, normalize ratings, and provide feedback to supervisors and HODs. You will counsel employees on post-increment dissatisfactions, emphasizing the organization's perspective and the way forward to maintain retention and motivation levels. Overall, your role as a Recruitment, Selection & Induction specialist involves meticulous planning, execution, and coordination to ensure the seamless functioning of HR processes and employee development initiatives within the organization.,

As a Training & Development Coordinator in the hospitality industry, you will play a crucial role in identifying training needs and designing targeted programs for various restaurant departments. Your responsibilities will include conducting onboarding sessions for new hires, organizing skill enhancement workshops, and developing training calendars for functional areas such as Kitchen, Service, Front Desk, and Housekeeping. Evaluating training effectiveness through employee feedback and performance monitoring will be essential to ensure continuous improvement. Collaborating with department heads to align training with daily operations and business goals will be a key aspect of your role. You will maintain detailed training records, adhere to brand guidelines and SOPs, and lead initiatives focused on soft skills and customer service to enhance guest satisfaction and service quality. Regular travel to different outlets for on-ground training will be required as part of this profile. To excel in this position, you should hold a Bachelor's Degree or Diploma in Hotel Management, Hospitality, or Human Resources, with at least 3 years of relevant experience in Learning & Development, preferably within the hospitality or restaurant industry. Strong communication, facilitation, and interpersonal skills are essential, along with a deep understanding of restaurant operations and customer service standards. Your ability to deliver engaging and interactive training sessions will be crucial to the success of this role. As a Training & Development Coordinator, success will be measured by the effective implementation of training programs, improved employee performance, and enhanced guest satisfaction levels. This role is vital in ensuring that all staff members are equipped with the necessary skills and knowledge to deliver exceptional service and uphold the brand's standards across all outlets. In summary, the Training & Development Coordinator position offers a dynamic opportunity to drive training initiatives, foster employee growth, and elevate customer service standards within a leading restaurant chain. By focusing on continuous improvement and aligning training with operational objectives, you will contribute significantly to the organization's overall success.,

You will be joining Aurorium, a materials innovation partner dedicated to helping global manufacturers unlock the potential for positive change in the world. Through their specialty ingredients and high-performance materials, Aurorium enhances the quality of life, supports health and wellness, and empowers customers to provide value-added solutions. The industries they serve include healthcare, personal & home care, mobility, infrastructure, and paper & packaging. Committed to excellence, Aurorium adheres to the highest regulatory standards across all manufacturing facilities to ensure consistent quality, supply security, and timely delivery. In this role as an HR Trainee at Aurorium, you will gain valuable hands-on experience in various HR functions, equipping you with the skills necessary for a successful career in human resources. Your responsibilities will encompass supporting Learning & Development initiatives, HR Technology, and day-to-day HR operations. You will play a key role in sourcing and screening candidates, scheduling interviews, facilitating onboarding processes, and coordinating employee engagement activities and events. Additionally, you will assist in collecting employee feedback to enhance workplace culture, managing HR software systems, coordinating training sessions, and evaluating training effectiveness while maintaining training documentation. As an integral part of the team, you will be expected to uphold Aurorium's core values of credibility, outcome-oriented focus, drive for excellence, and empowered accountability. The ideal candidate for this role should possess a Bachelor's degree in Human Resources, Business Administration, or a related field (an MBA/PG in HR is preferred but not mandatory). Freshers are encouraged to apply, and strong organizational skills, excellent communication, proficiency in MS Office tools, and a willingness to learn and adapt to new challenges are essential. Your proactive approach to problem-solving, commitment to continuous improvement, and ability to work autonomously while following guidance will be crucial to your success in this role. Join Aurorium in their mission to drive innovation and make a positive impact on the world while honing your HR skills and contributing to a culture of excellence and growth.,

The Learning and Development Specialist role based in Hebbal, Bengaluru involves the responsibility of assessing training needs, designing, implementing, and evaluating training and development programs to meet the learning needs of employees and the organization's objectives. Your role will play a critical part in ensuring that associates and leaders acquire the necessary skills and knowledge to excel in their roles and contribute to the overall success of the company. Additionally, you will be accountable for the design, enhancement, and delivery of Onboarding and Diversified Academy programs, with the position evolving to meet the expanding needs of the business. As a Learning and Development Specialist, your essential functions will include conducting training needs assessments, collaborating with stakeholders to identify skill gaps and training priorities, designing and developing training programs and materials, delivering training sessions using various methods, evaluating the effectiveness of programs, utilizing learning management systems, staying updated on industry trends, ensuring compliance with legal requirements, communicating effectively with stakeholders, managing training projects, tracking certifications and skills, fostering a culture of continuous learning, utilizing HR data and analytics, and identifying opportunities for process improvement and standardization within the training function. Key requirements for this role include experience working with LMS - Cornerstone, mandatory CSOD experience, a bachelor's degree in a relevant field, 3+ years of relevant experience in training and development, strong understanding of adult learning principles, excellent communication skills, proficiency in using learning management systems and technology platforms, project management skills, ability to assess training effectiveness and make data-driven improvements, willingness to stay updated with industry trends, patience and empathy to assist trainees, familiarity with change management principles, strong organizational skills, proactive and continuous improvement mindset, ability to lead with influence, manage shifting priorities effectively, analytical and problem-solving skills, commitment to innovation, and the ability to work effectively across multiple geographies and partners.,

The role involves maintaining and improving the Learning Management System to enhance internal staff learning experience. This includes producing training materials for external clients tailored to their specific requirements and reporting needs. Collaborating with internal departments, especially product development, to create training materials for new features and releases is a priority to ensure timely adoption. After conducting training sessions, it is essential to evaluate the effectiveness of the training to ensure a minimum success rate of 80%. This evaluation can be done through surveys, assessments, or quizzes to determine if the training objectives were met. Providing guidance and support to individuals on technology and processes within the training role is also a key responsibility. The training team is encouraged to offer feedback on product bugs, improvements, and suggestions to contribute to the continuous improvement of products and services, thereby enhancing the overall client experience. Key requirements for this role include a graduate or postgraduate degree in any stream, the ability to efficiently manage multiple tasks and schedules, strong organizational skills, excellent verbal and written communication skills, relationship-building skills, the ability to assess training needs through data analysis and consultation, familiarity with Learning Management Systems (LMS) and e-learning platforms, and expertise in the company's products and processes to effectively train internal and external users.,

The Training and Development Executive is responsible for identifying training needs, designing, and delivering effective training programs, and ensuring continuous learning and professional development across the organization. This role plays a crucial part in enhancing employee skills, performance, productivity, and fostering a positive company culture. Key Responsibilities: Identify training and development needs by conducting job analysis, performance appraisals, and regular consultations with managers and department heads. Develop, organize, and deliver training programs to address employee skill gaps and enhance competencies. Coordinate internal and external training sessions, workshops, and e-learning initiatives. Maintain updated training records and prepare periodic reports on training activities and outcomes. Evaluate the effectiveness of training programs through feedback, assessments, and performance results. Assist in creating training materials, manuals, guides, and other resources. Support onboarding and induction programs for new employees. Monitor and manage training budgets and expenses. Stay updated with new training methods, techniques, and industry trends. Support employee engagement and development initiatives as needed. Key Requirements: - Bachelors degree in Human Resources, Business Administration, Psychology, or a related field. - 2+ years of experience in training, learning & development, or a related HR role. - Excellent communication and presentation skills. - Strong planning, coordination, and organizational abilities. - Ability to work independently and as part of a team. - Familiarity with e-learning platforms and modern training techniques is a plus. Job Types: Full-time, Permanent Work Location: In person,

Role & responsibilities Consult with business leaders and employee groups to assess current and future state of technical & behavioral skill sets in line with the medium and long-term business goals of the organization Conduct training need analysis, delivery & content designing on a quarterly basis with the business leaders for the training needs identified. Designing & facilitating soft skill & behavioral sessions across the organization, which includes a blended approach to learning such as coaching, classroom training, 1-2-1 sessions & action learning Monitor and evaluate effectiveness, success, impact and ROI periodically of L& D initiatives & revamp the flagship programs. Manage the nominations received for programs Manage the logistics for training programs Interact with vendors wrt. Purchase orders and payments. Manage the attendance and feedback of training programs. Manage the training data. Record & maintain L&D MIS Manage the training rooms at the respective locations Manage all L&D communications wrt monthly newsletter, L&D events

ROLE SUMMARY This role is responsible for engaging with leaders across the organization to understand their needs and develop a range of interventions to support ongoing development across levels. Design, implement and evaluate a range of leadership and management development programs in line with organizational needs. This role drives the strategic alignment of leadership development initiatives to organizational goals, ensuring leaders at all levels are equipped to navigate challenges, foster innovation, and inspire their teams. They will collaborate closely with HR managers and other business stakeholders to ensure training programs are executed in alignment with organizational goals. They will also support logistics of training delivery, track learning metrics, and analyze learning data and publish reports. KEY RESPONSIBILITIES: Training Needs Analysis: Engage with leaders across Asia to identify individual, team, region and organizational learning needs. Collaborate with business leaders to align training initiatives with business goals. Program Design & Delivery: Develop and implement comprehensive training programs, learning journeys and blended learning solutions. Partner with learning partners to design content that relevant and tailored to learning needs. Vendor and Budget Management: sourcing team to identify relevant learning partners. Manage relationships with external training partners. Manage tracking and reporting of L&D budget, ensuring cost optimization while maintaining high quality training standards. Training Evaluation: Establish metrics to assess the effectiveness of training programs. Gather feedback, analyze results and provide insight to continuously improve learning programs and initiatives. Develop and publish reporting on training activities and ROI. Communication: Draft and manage pre & post learning communication with participants. Develop and publish learning program updates and social media content for leaders Facilitation: Facilitate in-person and virtual training sessions on a variety of topics including soft skills and leadership skills. REQUIRED SKILLS: 4 to 6 years of experience in delivering training in L&D Learning Skills: Strong understanding of adult learning principles and instructional design methodologies. Interpersonal Skills: Excellent communication, presentation, influencing and negotiation skills. Analytical Skills: Analytical mindset with the ability to assess training effectiveness and provide insights for improvement. Teamwork and collaboration: Ability to collaborate and work closely with multiple teams, both internal and external across geographies. Strong Project management skills Interested candidate Kindly drop your updated resume to below mail id Nithya_kumar@persolkelly.com Regards, Nithya CONFIDENTIAL NOTE: By submitting your resume or personal data, you acknowledge reading and agreeing to our Privacy Policy. You hereby provide voluntary consent to the collection, use, processing, and disclosure of your data by us and our affiliates, in line with the Privacy Policy. and applicable laws. If you wish to withdraw your consent or have any concerns, you may submit a request to our designated consent manager, as outlined in our Privacy Policy. We prioritize your privacy. SECURITY NOTE: We at PERSOLKELLY India or our representatives, do not ask job seekers for fees, personal banking information, or payments through unofficial channels. Official communications will only come from @persolkelly.com. Report any suspicious activity to Contactus_in@persolkelly.com. Click here to find out how you can safeguard yourself from job scams

Proven experience at least 8-10 years in training for media / OTT related products Minimum of 3 years of experience in the media and entertainment industry Design and roll out tailored training programs on media, Over-the-Top (OTT) platforms, YouTube, and associated digital products. Collaborating with stakeholders to create effective training. Assess the effectiveness and efficiency of training programs. Classroom training for new and transitioning employees, as needed. Monitor and track training progress and outcomes. Identify training needs of individuals requiring improvement in production. Create training materials, including manuals, presentations, and interactive modules. Tailor training programs to meet the specific needs of different audiences. Conduct training sessions through various mediums, including in-person, virtual, and on demand formats. Use effective teaching methodologies to ensure engagement and knowledge retention. Provide one-on-one coaching and support as needed. Assess the effectiveness of training programs through feedback and performance metrics. Continuously update and improve training content based on industry trends and feedback. Stay current with new developments in media, OTT, and related products. Work closely with subject matter experts, product managers, and other stakeholders to ensure training content is accurate and up to date. Partner with HR and management to identify training needs and develop strategic training plans Good experience with varied devices such as Mobile (IOS & Android),iPads, Tablets, Smart TVs, Xbox etc.