Knowledge Hub Lead / Manager

Job Title: Knowledge Hub Lead / Manager

Department:

Location:

Experience:

Reports To:

Team:

Role Overview

The Knowledge Hub Lead is the senior authority responsible for driving the firm’s research, standardization, and quality control initiatives. As the primary checker, reviewer, and decision-maker, this role ensures all deliverables—reports, pitch decks, SOPs, newsletters, and regulatory updates—meet the firm’s standards of accuracy, presentation, and compliance. The KH Lead will also mentor the team, monitor KRAs, and directly align with leadership on business development, branding, and operational excellence.

Key Responsibilities

1. Quality Control & Final Review

• Conduct final reviews of all audit, assurance, and knowledge outputs before partner sign-off.
• Ensure compliance with ICAI guidelines, RBI circulars, and internal SOPs.
• Maintain zero-tolerance for errors through proactive checks.

2. Leadership & Accountability

• Manage, guide, and review the work of KH Associates/Executives.
• Set weekly and monthly priorities aligned with KRAs/KPIs.
• Lead quarterly performance evaluations and provide feedback.

3. Research & Regulatory Monitoring

• Oversee high-quality research on certifications, empanelments, and industry benchmarks.
• Ensure all regulatory updates (RBI, SEBI, ICAI, etc.) are accurately summarized and circulated.

4. Branding & Publishing

• Approve and oversee all newsletters, magazines, and brand materials.
• Ensure all client-facing deliverables adhere to the brand book and presentation standards.

5. Knowledge Repository & SOPs

• Supervise the creation, updating, and version control of SOPs and knowledge repositories.
• Benchmark internal processes against global best practices.

6. Business Development & Strategic Support

• Review and enhance BD proposals, pitch decks, and RFP responses.
• Guide the team in conducting market research and preparing strategic insights for partners.

7. Internal Training & Upskilling

• Oversee monthly tests, knowledge sessions, and training programs.
• Ensure timely analysis of training outcomes and identify knowledge gaps.

8. Reporting & Collaboration

• Prepare monthly reports on KH activities, KPIs, and quality metrics for senior management.
• Collaborate with partners and other departments to drive cross-functional excellence.

Required Skills & Competencies

• Leadership & Team Management:

  Proven ability to lead and mentor teams.

• Expertise:

  Strong knowledge of audit, assurance, compliance, and financial services.

• Analytical Skills:

  High-level research and problem-solving ability.

• Branding & Documentation:

  Expertise in presentation, communication, and standardization.

• Tools:

  Proficiency in MS Office (Word, Excel, PowerPoint), Google Suite, and knowledge platforms.

• Attention to Detail:

  A meticulous approach to reviewing deliverables.