Kickstart Your Career with Infosys BPM-Customer Support & Service Desk

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support & IT Service Desk!

Location:

785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078, Land Mark : Sindhoora Convention Center

Mode:

Who Were Hiring

fresh graduates (01 year experience)

Open Roles:

IT Service Desk Voice Support

• Troubleshoot and resolve issues on VPN, O365, Active Directory, Drivers, etc.
  
• Handle client queries over

  calls, chats, and emails

• Work with ticketing tools (e.g.,

  ServiceNow, Remedy, Control M

  )
• Understand OS platforms, basic networking & cloud concepts
  

Customer Support Voice Process

• Provide

  first-level resolution

  and empathetic customer care
• Handle objections, build rapport, and ensure smooth resolutions
  
• Stay informed on product updates and tools
  
• Log tickets, track cases, and ensure timely follow-up
  

What You Need to Bring

• Excellent communication skills (written & verbal – English)
  
• Willingness to work in

  US time zones

  (Night Shifts)

• Any Full-time Graduate

  (No backlogs)
• Commitment to

  100% Work from Office (No Hybrid)

• Readiness to complete client-specific training
  
• Ability to handle

  24x7 rotational shifts

Preferred:

Mandatory Documents to Carry

• Updated

  printout of your resume

• Any

  2 government-issued photo IDs

  (PAN / Aadhar / Voter ID / Passport)

• All original academic documents

  for verification: 10th & 12th Marksheets Graduation (All Semesters, CMM, Provisional & Degree Certificate)

not permitted

How to Attend the Walk-In

1. Carry a copy of this email/invitation

2. Register your application in advance

3. Walk in to the

   Infosys Pune Campus

   on 2nd or 3rd April between 10:00 AM – 1:00 PM

Why Infosys BPM?

• Work with a global brand
  
• Extensive training & upskilling programs
  
• Fast-track career growth in tech support or customer success
  
• Dynamic, inclusive, and team-oriented culture
  

Come build your career with Infosys BPM. Let’s grow, together.

Warm Regards,

Transforming Talent | Empowering Careers