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Key Account Manager/SPOC

Jones Lang LaSalle Property Consultants (India) Pv t. Ltd.

3 - 6 years

2 - 6 Lacs

chennai

Posted:4 days ago| Platform:

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Skills Required

customer relationship estate relationship management key account management key accounts csr performance evaluation business development workshop management sales trade management services closure commercial real estate property management

Work Mode

Work from Office

Job Type

Full Time

Job Description

remote typeOn-sitelocationsChennai, TNtime typeFull timeposted onPosted 5 Days Agojob requisition idREQ421289Key Account Manager/SPOC
Property and Asset Management
What this job involves
You will oversee the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to:

Responsible for overseeing the operations for all sites and to ensure that our operations are in line with regulatory requirements, internationally accepted best practices & applicable systems.

Responsible for coordination with site team and ensure timely completion of Major and other works at sites

Ensure look and feel at the sites.

Customer Relationship Management in coordination with site team. Ensure adherence of meeting calendar and timely closure of open points

Responsible for meeting financial targets for the account and support /find new avenues for increase in revenue

Responsible for closing all audit findings

Responsible for tracking and closure of open operational items

Responsible for Implement MAD program

Ensure implementation of IMS across sites.

Ensure implementation of uniform SOPs / Account Plan across sites.

Ensure implementation of new initiative/ best practices to improve efficiency and enhance service levels across all sites

Ensuring uniformity of training calendar across all sites and conducting of trainings from SMEs, Sites and HO

Ensure implementation of all JLL technological tools and ensure adherence at sites

Ensure timely submission of reports from the sites.

Attrition Management at sites

Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices, and new developments.

Conduct routine and surprise audits of the sites to conform the adherence of SOPs

Ensure timely submission of MIS and related report to respective stakeholder.

Ensure timely response on mails, occupant concern resolution and minute of meeting circulation.

Support JLL emerging business by sharing the leads of works taken up at the sites

Demonstrate usage of training tool for self-development

Inculcate the culture of appreciation

Take part and drive JLL initiatives like D&I, CSR, Safety Week etc

Imbibe JLL culture and values

Support Account Director in people performance evaluation/assessment and succession planning

Any other task / responsibility assigned by the management time to time

Location
On-site Chennai, TNScheduled Weekly Hours:
48. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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Key Account Manager/SPOC