Key Account Manager

We are looking for an experienced and driven Key Account Manager to manage and expand relationships with our B2B travel agents and drive new business opportunities (NNM – New Network Market). The ideal candidate should have deep knowledge of the travel ecosystem, strong communication skills, and the ability to build long-term client relationships in the B2B space.

Key Responsibilities:

• Build, nurture, and grow relationships with existing B2B travel agents to increase repeat business and strengthen partnerships.
• Identify and onboard new travel agents (NNM) across regions to expand the agent network.
• Conduct regular sales visits, product presentations, and engagement sessions with travel partners.
• Act as a single point of contact for key accounts, addressing queries, resolving issues, and ensuring partner satisfaction.
• Analyze agent performance, identify growth opportunities, and develop targeted strategies to improve sales.
• Collaborate with internal teams (product, operations, and customer support) to ensure smooth service delivery.
• Monitor market trends, competitor activity, and recommend necessary improvements or product changes.
• Maintain accurate records of account activity, sales pipelines, and performance using CRM tools.
• Meet monthly/quarterly targets for account activation, revenue, and client engagement.

Requirements:

• Bachelor’s degree in Business, Travel & Tourism, or related field. MBA preferred.
• 3–5 years of experience in B2B sales or account management, preferably in the travel industry.
• Strong understanding of the travel agent ecosystem and sales cycle.
• Excellent interpersonal, communication, and negotiation skills.
• Proven ability to manage and grow key accounts.
• Proficiency in MS Office and CRM software.
• Willingness to travel as needed.

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund