Key Account Manager

Responsibilities: New customers acquisition & hand holding Manage and nurture relationships with key clients to ensure long-term engagement and retention. Act as the primary point of contact for client queries, escalations, and support needs. Understand client business requirements and provide suitable product/service solutions. Identify upselling and cross-selling opportunities to maximize revenue. Coordinate with internal teams (Sales, Support, Technical) to deliver client needs efficiently. Prepare and present performance reports, proposals, and growth strategies for clients. Maintain accurate client records and ensure timely follow-ups. Requirements: Bachelor’s degree in Business Administration, Marketing, or related field. Proven experience as a Key Account Manager, Client Relationship Manager, or similar role. Strong communication, negotiation, and interpersonal skills. Ability to manage multiple clients and priorities effectively. Problem-solving attitude with a client-centric approach. Proficiency in MS Office and CRM software. Experience in digital marketing/telecom industry will be an added advantage. Perks & Benefits: Competitive salary + performance-based incentives. Opportunity to work with leading brands and clients. Growth-oriented environment with learning opportunities.