We are looking for a dedicated and customer-focused Technical Support Executive to join our team. In this role, you will be responsible for providing technical assistance and support to clients, resolving software/hardware-related issues, and ensuring a smooth user experience. Key Responsibilities: Respond to customer queries via phone, email, or chat in a timely and professional manner. Provide step-by-step technical help and documentation to users. Collaborate with internal teams to resolve recurring or high-impact issues. Monitor system performance timely. Manage and troubleshoot SMPP connections. Handle backend operations for RCS campaigns and monitor performance. Assist sales and marketing teams with technical support. Prepare performance reports and recommend optimizations.
Responsibilities: New customers acquisition & hand holding Manage and nurture relationships with key clients to ensure long-term engagement and retention. Act as the primary point of contact for client queries, escalations, and support needs. Understand client business requirements and provide suitable product/service solutions. Identify upselling and cross-selling opportunities to maximize revenue. Coordinate with internal teams (Sales, Support, Technical) to deliver client needs efficiently. Prepare and present performance reports, proposals, and growth strategies for clients. Maintain accurate client records and ensure timely follow-ups. Requirements: Bachelor’s degree in Business Administration, Marketing, or related field. Proven experience as a Key Account Manager, Client Relationship Manager, or similar role. Strong communication, negotiation, and interpersonal skills. Ability to manage multiple clients and priorities effectively. Problem-solving attitude with a client-centric approach. Proficiency in MS Office and CRM software. Experience in digital marketing/telecom industry will be an added advantage. Perks & Benefits: Competitive salary + performance-based incentives. Opportunity to work with leading brands and clients. Growth-oriented environment with learning opportunities.
Responsibilities: Handle day-to-day management of clients’ social media accounts (Facebook, Instagram, LinkedIn, YouTube etc.). Plan, create, and schedule engaging posts, reels, and stories. Run ad campaigns to boost brand visibility & lead generation. Coordinate with clients to understand their requirements and deliver strategies. Track performance & share monthly reports. Stay updated with latest trends & bring creative ideas. Requirements: Graduate with 0–2 years of experience in social media management. Strong understanding of different platforms & their algorithms. Creative mindset with content/copywriting skills. Knowledge of tools like Canva, Photoshop, Meta Ads Manager preferred. Good communication & client handling skills. Perks: Salary + performance-based incentives. Direct client exposure & opportunity to grow in digital marketing.
🧾 Job Title: Technical Support Engineer 🏢 Company: Innuvis Solutions Private Limited 📍 Location: Mirans Square, Industrial Focal Point, D-180C, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab – 160055 🎯 Job Overview: Innuvis Solutions Pvt. Ltd. is seeking a Technical Support Engineer who is passionate about solving technical problems and delivering outstanding customer support. The candidate will assist clients with software-related queries, manage backend systems, monitor SMPP Gateway connections, and provide technical solutions for messaging and RCS platforms. 👤 Candidate Requirements: Age: 21 – 30 years Gender: Both genders allowed Education: Graduate (Preferred: BE/B.Tech, MCA, BCA, ME/M.Tech) English: Intermediate English Experience: Freshers can apply Shift: Day (Full Time) 💡 Key Skills: 💻 IT Systems & Technical Support 🧩 Software Management & Troubleshooting ⚙️ Application Deployment & Software Implementation 🛠️ IT Service Management & Asset Handling 🌐 SMPP Gateway & API Management 📊 Backend Operations & System Monitoring 📱 WhatsApp API & RCS Campaign Handling 🔧 Integrating Solutions & Performance Optimization 🛠️ Key Responsibilities: Respond promptly to customer queries via phone, email, or chat. Provide step-by-step technical assistance and maintain proper documentation. Troubleshoot and resolve software and connectivity issues. Monitor system performance and ensure uptime for critical applications. Manage and troubleshoot SMPP Gateway connections for messaging platforms. Handle backend operations for RCS campaigns and monitor their efficiency. Assist sales and marketing teams with product-related technical queries. Manage WhatsApp API integration and client-related issues. Prepare performance reports and recommend technical improvements. 🎓 Preferred Industry & Courses: Industry: IT Services, Software, Internet & Computers Courses: ME/M.Tech, MCA, BCA, BE/B.Tech 💰 Salary & Benefits: Fixed Salary: ₹14,000 – ₹30,000 per month (based on skills & experience) 📞 How to Apply: Interested candidates can contact 👇 📲 Sakshi Sharma: 8054002570
🧾 Job Title: Sales & Marketing Executive 🏢 Company: Innuvis Solutions Private Limited 📍 Location: Mirans Square, Industrial Focal Point, D-180C, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab – 160055 🎯 Job Overview: Innuvis Solutions Pvt. Ltd. is looking for a dynamic Sales & Marketing Executive to drive customer acquisition, manage client relationships, and promote our services to new and existing customers. The ideal candidate should be confident in client interaction, field sales, and business development, with a focus on delivering excellent customer experiences and achieving growth targets. 👤 Candidate Requirements: Age: 21 – 30 years Gender: Both genders allowed Education: Graduate (Preferably in Business, Marketing, or related field) English: Basic English Experience: Freshers can apply Shift: Day (Full Time) 💡 Key Skills: 💼 B2B Sales & Business Development 📞 Client Handling & Communication 🚗 Field Sales & Marketing 🏢 Enterprise Sales & Customer Engagement 📊 Sales Development & Lead Generation 🤝 Relationship Building & Client Retention 📈 Customer Visits & Presentation Skills 🛠️ Key Responsibilities: Acquire new customers and manage ongoing client relationships. Act as the primary contact for client inquiries, escalations, and service support. Understand client business needs and propose suitable solutions. Identify upselling and cross-selling opportunities to boost revenue. Collaborate with internal teams (Sales, Technical, Support) to ensure seamless service delivery. Maintain accurate client data, documentation, and follow-up records. Prepare and present performance reports, proposals, and growth plans. Conduct client meetings, field visits, and marketing campaigns to drive sales. 🎓 Preferred Qualifications: Bachelor’s degree in Business Administration, Marketing, or related field. Experience in digital marketing, telecom, or enterprise solutions will be an added advantage. Proficiency in MS Office and basic CRM tools. 💰 Salary & Benefits: Fixed Salary: Competitive (Based on skills & experience) Incentives: Performance-based bonuses Perks: Growth-oriented environment Work with leading brands & clients Learning & career advancement opportunities 📞 How to Apply: Interested candidates can contact 👇 📲 Sakshi Sharma: 8054002570