Key Account Executive - HORECA

**Job Description** **Role Overview:** As a Key Account Executive at our company, you will play a crucial role in managing and growing key customer relationships in the HORECA and hospitality segments. Your primary responsibility will be to ensure customer satisfaction, drive revenue growth, and develop strategic account plans to increase market share within your assigned accounts. **Key Responsibilities:** - **Account Management:** Manage and nurture relationships with high-value customers, exceeding their expectations and ensuring their needs are met. - **Sales Strategy:** Develop and execute strategic account plans to drive sales growth and increase market share within assigned accounts. - **Field Sales:** Conduct regular field visits to customers, understand their business needs, and provide tailored solutions to meet their objectives. - **Customer Retention:** Ensure a high level of customer satisfaction and retention by delivering exceptional service and support. - **Revenue Growth:** Identify and capitalize on opportunities for upselling and cross-selling within existing accounts to drive additional revenue. - **Negotiation:** Lead negotiations with key customers to establish mutually beneficial agreements that foster long-term partnerships. - **Market Analysis:** Stay updated on industry trends, competitor activities, and market conditions to identify opportunities and risks. - **Reporting:** Prepare regular reports on account status, sales forecasts, and key metrics for senior management. - **Collaboration:** Work closely with internal teams, such as product development, marketing, and customer support, to ensure a seamless customer experience. **Qualifications:** - Bachelor's degree in Business Administration, Marketing, or a related field. - 4-5 years of experience in account management, demonstrating a track record of effectively managing high-value customer accounts. - Strong field sales experience, possessing a deep understanding of customer needs and market dynamics. - Excellent communication, negotiation, and interpersonal skills. - Ability to build and maintain strong customer relationships. - Strategic thinker with strong analytical skills, attention to detail, and the ability to identify opportunities. - Capability to work independently and collaboratively within a team environment. (Note: No additional details about the company were provided in the job description),