Junior Program Manager

About the company

Treebo Hospitality Ventures (THV)

"democratising the joy of travel"

economy to mid-market — to cater to the next 100 million travellers who will experience the

joy of travel over the next 10 years. We offer these guests a high-quality experience at an

800+ hotels across 120+ cities

We operate through multiple brands catering to different sub-segments:

● Itsy (₹1000–1500)

● Treebo and Treebo Premium (₹1500–3000)

● Medalio, our newly launched affordable luxury brand (₹3000–6000 per night)

master franchisee of Accor Hotels

brands, which cater to larger mid-market properties.

loved hotel chain

7.8/10

About the Role

We are looking for a sharp, execution-focused Program Manager to lead our Review

Generation Program – a strategic initiative at Treebo aimed at improving our brand reputation

and boosting our OTA conversions. This is a high-impact role at the intersection of operations,

product, and partner experience.

Key Responsibilities:

● Own the end-to-end Review Generation Program across OTAs (MMT, Booking.com,

Google, etc.)

● Design, monitor, and continuously improve processes to ensure high NPS guests are

nudged to leave positive reviews

● Work with technology, operations, and internal/external teams to automate and scale

review capture mechanisms

● Drive internal alignment and communication with city and central teams to ensure

compliance and adoption

● Track performance metrics, generate insights, and publish regular dashboards for

senior leadership

● Experiment with messaging, incentives, and timing to maximize guest review

conversion

What are we looking for:

● 1–4 years of work experience in the OTA space; ex-MMT or similar platform preferred ( Open to freshers also )

● Strong understanding of OTA operations, pricing levers, and promotional mechanics

● Excellent communication and presentation skills; comfortable leading external calls

● Advanced MS Office skills – especially Excel and PowerPoint

● Analytical mindset with ability to extract actionable insights from data

● Self-starter with strong ownership and a bias for execution

● Mature, reliable, and collaborative attitude to work across teams