Junior Manager - II, Accounts Receivables

Description

Key Responsibilities

• Manage and resolve complex customer accounts to ensure timely payments.
• Prepare and analyze customer account statements and month-end reports.
• Conduct root cause analysis of late payments and recommend process improvements.
• Lead and participate in projects aimed at improving Accounts Receivable processes.
• Maintain and update Standard Operating Procedures (SOPs) to drive standardization.
• Ensure compliance with internal controls, policies, and procedures.
• Identify training needs and facilitate training, re-training, and cross-training initiatives.
• Build and maintain strong relationships with internal stakeholders, cross-functional teams, and external customers.
• Influence and guide stakeholders who may be resistant to outsourcing or process changes.
• Monitor daily operations to meet Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
  

Responsibilities

Qualifications

• High school diploma or equivalent; additional certifications or education in finance or accounting is a plus.
• Significant relevant work experience in Accounts Receivable or a related finance function.
• Experience in managing transitions and change management processes.
• Proven ability to work independently and lead initiatives.
  

Core Competencies

• Action Oriented – Tackles challenges with urgency and enthusiasm.
• Collaborates – Builds partnerships to achieve shared goals.
• Communicates Effectively – Tailors communication to diverse audiences.
• Customer Focus – Delivers customer-centric solutions.
• Drives Results – Achieves outcomes even under pressure.
• Manages Complexity – Solves complex problems with clarity.
• Nimble Learning – Learns from both successes and failures.
• Values Differences – Embraces diverse perspectives and cultures.
• Business Partnering – Aligns financial strategies with business goals.
• Financial Internal Controls – Assesses and mitigates financial reporting risks.
  

Qualifications

Skills and Experience

• Deep expertise in global Accounts Receivable processes at a leadership level.
• Strong analytical and investigative skills to resolve complex issues.
• Demonstrated ability to influence and collaborate with stakeholders across business units.
• Experience in developing and maintaining SOPs and documentation.
• Skilled in managing change and establishing effective communication channels.
• Customer-centric mindset with the ability to understand and manage diverse portfolios.
• Ability to motivate teams and monitor performance against KPIs and SLAs.