Junior Lab Assistant

Industry & Sector:

Location:

• Coordinate end-to-end lab-related administrative workflows for traveller testing: schedule bookings, track sample pickups/returns, and maintain accurate status updates.
• Maintain digital records and logs—enter test results, traveller documentation, and chain-of-custody information into internal systems and shared portals with 100% accuracy.
• Serve as the primary remote liaison between travellers, third-party diagnostic labs, courier partners, and internal teams to resolve discrepancies and expedite results.
• Monitor inventory of test kits and supplies; trigger reorders and coordinate deliveries with operations teams to avoid service disruption.
• Support quality and compliance checks: flag missing/inconsistent documents, escalate deviations, and follow established SOPs for data privacy and regulatory requirements.
• Contribute to process improvement by documenting recurring issues, proposing fixes, and participating in training sessions for new tools or policies.
  

Skills & Qualifications

Must-Have

• High school diploma or graduate degree in life sciences/healthcare/related field preferred; equivalent experience considered.
• 0–2 years of administrative or laboratory-support experience; prior exposure to traveller testing or healthcare admin is a plus.
• Excellent data-entry accuracy and speed; confident with MS Excel/Google Sheets and basic office tools.
• Strong written and verbal communication in English; ability to communicate locally as required (regional languages advantageous).
• High attention to detail, strong organisational skills, and ability to follow SOPs and compliance requirements remotely.
  

Preferred

• Familiarity with LIMS, CRM systems, or inventory management tools and experience coordinating with third-party labs or couriers.
• Basic understanding of sample handling, chain-of-custody principles, and traveller health documentation (RT-PCR/antigen certificates, vaccination records).
  

• Fully remote role with flexible hours to support multiple time zones across India.
• Structured onboarding and role-based training, with clear career pathways into operations and compliance functions.
• Collaborative, fast-paced startup culture focused on customer service excellence and continuous improvement; travel discounts may apply.