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For any questions or assistance regarding Customer Support, Sales Inquiries, Technical Support, or General Inquiries, our AI-powered team is here to help!
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For any questions or assistance regarding Customer Support, Sales Inquiries, Technical Support, or General Inquiries, our AI-powered team is here to help!
If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Role: Junior Infrastructure Engineer. Experience: 0-1 Years. Location: Hyderabad. About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth! Responsibilities: Collaborate with Infrastructure and Security teams to draft and maintain documentation. Standard Operating Procedures (SOPs). IT policies and standards. Technical architecture and configuration documents. Ensure documentation meets internal quality, clarity, and consistency standards. Maintain version control and change logs for all documentation. Support internal audits by providing accurate and timely documentation as required. Track documentation gaps and proactively work with SMEs (Subject Matter Experts) to fill them. Facilitate regular reviews and updates to policies and procedures in collaboration with stakeholders. Contribute to knowledge management systems and drive awareness and accessibility of documentation across the team. Provide support in the onboarding of new team members by ensuring documentation is clear and up-to-date. Must Have Skills: Strong attention to detail and organizational skills. Ability to interpret technical information and present it clearly to non-technical stakeholders. Collaborative mindset with strong interpersonal skills. Proactive and self-motivated with a willingness to learn and improve processes. What’s in it for you? Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the world’s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs. If you’re up for this job, go on and hit the “Apply Now” button!
