Junior Business Analyst

Key Responsibilities

• Business Analysis:
• Collaborate with stakeholders to gather and analyze business requirements.
• Identify business problems and propose solutions to enhance efficiency and effectiveness.
• Develop business process workflows.
• JIRA Management:
• Configure and maintain JIRA projects, workflows, permissions, and schemes.
• Ensure proper usage of JIRA, develop and generate JIRA reports and dashboards to track project progress and performance.
• Monitor JIRA for issues and optimize for better performance.
• Documentation:
• Create, update, and maintain comprehensive project documentation including business requirements, functional specifications, user stories, and process flows.
• Ensure documentation is clear, concise, and accessible to all relevant stakeholders.
• Develop user guides, training materials, and standard operating procedures (SOPs).
• Stakeholder Engagement:
• Act as a liaison between business units, development and support teams.
• Facilitate meetings and workshops to gather and document business requirements.
• Communicate effectively with stakeholders to ensure alignment and understanding.
• Project Support:
• Assist in project planning, execution, and monitoring.
• Support project teams in tracking project deliverables using appropriate tools.
• Provide insights and recommendations based on data analysis and reports.
  

Qualifications

• Bachelor's degree in Business Administration, Information Technology, or any related field.
• 0-2 years of experience as a Business Analyst or similar role.
• Proficiency in JIRA for project management and issue tracking.
• Strong experience in creating and maintaining detailed documentation.
• Excellent analytical, problem-solving, and critical thinking skills.
• Exceptional written and verbal communication skills.
• Ability to work effectively both independently and as part of a team.
• Strong organizational skills and attention to detail.
  

Preferred Skills

• Experience with Agile methodologies and frameworks (e.g., Scrum, Kanban).
• Knowledge of other project management tools (e.g., Confluence).
• Certification in business analysis (e.g., CBAP, CCBA) is a plus.
  

Compensation & Benefits

• Opportunities to grow and learn in a supportive environment.
• Part of a highly skilled and motivated development team.
• Access to tools and resources.
• A creative and inclusive workplace.