Job
Description
What We Do First things first, what is NoFluff? We’re the agency that cuts through the marketing nonsense. While others focus on buzzwords, we focus on what truly matters: understanding your customers and what drives them to buy. It’s consumer psychology that meets real results. If you're tired of the usual corporate fluff and want to work where real impact matters, we should talk. Brief Job Description Junior Account Manager (Client Services) Wanted: No Fluff, All Action We're not here to waste your time with flowery language. Here's the deal: We’re looking for a sharp, proactive Junior Account Manager to strengthen key client partnerships and streamline cross-functional execution. If you’re the kind of person who takes charge, solves problems, and makes things happen without needing hand-holding, let’s talk. What You Will Be Doing Manage client partnerships end-to-end – address inquiries, resolve concerns, and maintain high satisfaction levels. Keep deliverables on schedule – collaborate with internal creative, strategy, and performance teams to meet quality standards and timelines. Be anticipatory – understand your accounts deeply enough to flag risks, identify opportunities, and drive proactive communication. Lead meetings with intent – prepare, facilitate, and follow through to ensure all stakeholders are aligned and accountable. Communicate with clarity – draft emails, reports, decks, and updates that reflect thoughtfulness and precision. Maintain client records with precision – stay on top of documentation, briefs, trackers, and feedback loops. Master asynchronous tools, utilise Slack, Google Drive, and project management systems to enhance transparency and efficiency. Deliver insight-driven support – conduct research that informs strategy, strengthens client narratives, and supports decision-making. Requirements A degree in marketing, psychology, communication, management, or equivalent hands-on experience that proves your capability. 6 months to 2 years of relevant experience in account management, client coordination, or project-based roles—preferably in a creative or marketing environment. Outstanding communication skills – articulate, structured, and always on-brand. A grounded, solutions-focused approach – driven by clarity, you focus on what needs to be done. High ownership and follow-through – we value accountability over hierarchy. Project management finesse – juggle moving parts without dropping the ball. Emotional resilience – tight deadlines, feedback cycles, demanding deliverables? You thrive under pressure. Tech literacy – particularly in collaborative tools like Google Drive and Slack. Balanced energy – someone who thrives both in solo execution and collaborative environments. If you’re someone who can turn account management into a strategic partnership and remain unshaken when things escalate, we want to talk. No fluff—just sharp thinking, reliable execution, and mutual growth. Due to the high volume of applications, we may not be able to respond to every candidate individually. We genuinely appreciate your time and effort in applying to join our team. If your profile aligns with our needs, we'll be in touch. Show more Show less
