Joint Director - Medical Services

Skills:

• Job Purpose
• Overall responsibility for medical leadership and oversight of the departmental operations including delivery of clinical care both routine and emergent, inter & intra departmental collaborations, people management, infrastructure and other administrative functions of the assigned clinical specialties through the respective Directors.
• Overall responsibility for planning and leading operations of Biomedical Engineering Department including equipment planning, evaluation, direction, implementation & life cycle management as per hospital objectives through Head Biomedical Engineering.
• Overall supervision responsibility of smooth functioning of the CSSD dept. through Head CSSD
• Overall responsibility of supervision and smooth functioning and effective utilization of OTs.
• Key Responsibilities
  

• Overall leadership, monitoring and supervision of departmental activities of the assigned inpatient, clinical and surgical specialties; collaboration with Directors, Mentors and other support services for smooth functioning of the departments, effective patient care and management.
• Ideate, recommend, develop or suggest best policies and procedures, to CEO; Drive adherence to the policies and procedures & staff safety, and by laws across the department.
• Supervision of the governance framework of assigned clinical specialties and support medical governance of the organization.
• Drive Vision, Mission, Values and Behaviors of Reliance Foundation Hospital across the assigned clinical specialties.
• Direct and coordinate activities between department directors, coordinators, clinicians, technicians and departmental sections; and manage communications with the CEO.
• Strengthening clinical capability through onboarding and engagement of suitable consultants in concerned specialties.
• Active participation in Credentialing and Privileging Committee and approve privileges of clinicians based on committee inputs and in liaising with department directors.
• Identify risk status across the services provided by the specialties and recommend appropriate intervention to mitigate and minimize risk.
• Ensuring compliance with PCPNDT through timely and complete registrations of concerned medical professionals.
• Liaising with medico-legal experts to facilitate handling of medico-legal aspects of patient care and mitigate medico-legal issues.
• Ensure that all patient related and administrative documents are accurately maintained/ updated ensuring patient confidentiality at all the times in HIS.
• Promote use of evidence based practices like site marking, WHO surgical checklist & hand hygiene protocols across the clinical specialties in line with national and international quality norms.
• Enhance OT service capabilities through effective utilization of the OTs to ensure optimum cost-benefit.
• Conduct audits, monitor TAT and take remedial actions to improve any suboptimal utilization of OTs
• Ensure timely resolution of any issues concerns in the services of the OTs
• Ensure proper staff safety standards are met through compliance with safety standards for the team members.
• Ensure that infection control protocols and antibiotic stewardship program are followed in wards & OTs and procedure rooms.
• Overall responsibility for ensuring availability of advanced biomedical equipment to support highest level of clinical services as per RFH standards of excellence.
• Facilitate timely resolution of technical problems related to biomedical equipment to ensure smooth functioning of the equipment and to achieve highest internal customer satisfaction.
• Review and drive CSSD policies and procedures across the hospital to ensure highest level of sterilization and infection control as per RFH standards of excellence.
• Ensure uninterrupted supply of sterilized items to all areas of hospital in coordination with Head CSSD.
• Conduct periodic audits across the departments to ensure compliance with the set CSSD standards.
• Ensure the execution of sterilization work processes for the safety of patients and staff.
• Drive and maintain High Patient Satisfaction across the assigned clinical specialties through quality patient care and safety.
• Monitor patient care outcomes through routine monitoring of departmental clinical outcomes and Patient Reported Outcome Measures.
• Ensure conduction of clinical audits to assess service performance and quality, and subsequent corrective and preventive measures.
• Enhance ability to provide quality patient care through supervision of development, implementation and execution of clinical pathways.
• Implement and drive process improvements projects to improve clinical process workflows and efficiency.
• Ensure that the assigned specialties have standardized clinical protocols in line with evidence based medicine, to provide standard care to all patients and achieve medical outcomes of highest standards for our patients.
• Lead & participate in SLT, core committee (as applicable), interdepartmental meetings, medical governance, committees and fulfill all responsibilities as assigned and ensure timely closures of assigned responsibilities.
• Participate as per the defined role during any internal / external disaster.
• Any other responsibility as assigned by the CEO on the basis of needs of the organization. Key Responsibilities: Growth
• Coordinate with respective Mentors and Directors to drive the International & National collaboration as applicable to develop world class clinical care, clinical outcomes, path breaking results and high end technology with strong focus on service excellence to ensure quality care.
• Plan and participate in health programs in the hospital, Outreach activities or communities for prevention and treatment of injuries or illnesses.
• In collaboration with the respective Directors and Mentors, introduce new specialties for further growth of the department.
  

• Ensure quality assurance, quality improvement programs and safety related activities are adhered to across the assigned clinical specialties and departments.
• Lead and drive accreditation related activities across the assigned clinical specialties and departments.
• Support integration of the coordinator and the department with the Quality, Infection Control & patient feedback framework of organization.
• Ensure adherence to internationally accepted standards of care, including but not limited to those recommended by JCI, NABH and other quality systems.
• Empanel suitable consultants across the assigned specialties to augment the services and thereby contributing to the growth of the hospital.
  

• Plan annual budget for the assigned specialties and departments
• Plan Capex / Opex in terms of medical equipment and instruments, consumables and supplies and manpower to support routine and contingency operations.
• Plan and monitor optimal utilization of available resources. Key Responsibilities: People
• Support HR in selection and onboarding of the suitable and competent team members.
• Set the goals for team members and be responsible for performance evaluation / assessment / appraisals. Drive high performance and professional excellence
• Ensure induction / orientation training of functional and technical skills of the team members.
• Identify, mentor and coach a capable and competent Deputy, whose roles and responsibilities will be developed in line with the organization growth Development of second line.
• Ensure high morale and retention of the team members through introduction of timely resolution of any issues and as Mentor to junior medical staff. Key Responsibilities : Innovation & Research
• Liaise with department directors /coordinators to conduct, participate and encourage clinical education, research, clinical tests and publication to advance the practice of medicine pertaining to the clinical specialties.
• Keep abreast with the latest technology and innovations in the clinical field for advancing the departments.
• Seek and implement suggestions / feedback to further improvise services of department and growth of the department.
• Experience & Additional Requirements
  

Educational Qualifications

Necessary

Desirable

Necessary

Desirable