532 Jobs in Tumkur - Page 8

We are looking for a highly skilled and experienced Credit Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 14 years of experience in the BFSI industry, with expertise in credit management. Roles and Responsibility Manage and analyze credit data to make informed decisions on loan approvals. Develop and implement effective credit policies and procedures to minimize risk. Collaborate with cross-functional teams to identify and mitigate potential risks. Conduct thorough credit assessments and provide recommendations for approval or denial. Monitor and report on credit portfolio performance, identifying areas for improvement. Stay up-to-date with regulatory changes and industry trends to ensure compliance. Job Requirements Strong knowledge of credit principles, practices, and regulations. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and meet deadlines. Strong communication and interpersonal skills, with the ability to build relationships with stakeholders. Experience with credit management software and systems is desirable. Strong understanding of financial markets, instruments, and institutions.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 4 to 9 years of experience in the BFSI industry, with a strong background in sales and relationship management. Roles and Responsibility Develop and maintain strong relationships with existing clients to increase business growth. Identify new business opportunities and generate leads through networking and market research. Conduct cold calls and presentations to promote banking products and services. Build and maintain a strong understanding of client needs and provide tailored solutions. Collaborate with internal teams to resolve customer complaints and issues. Meet or exceed monthly sales targets and performance goals. Job Requirements Minimum 4 years of experience in sales, preferably in the BFSI industry. Strong knowledge of banking products and services, including savings accounts, loans, and credit cards. Excellent communication and interpersonal skills, with the ability to build strong relationships. Proven track record of meeting or exceeding sales targets and performance goals. Ability to work in a fast-paced environment and adapt to changing circumstances. Strong analytical and problem-solving skills, with attention to detail and accuracy.

Experience: Graduate / Post Graduate with Minimum 5 years of experience as Assistant Branch Manager or 3 years as Branch Manager in any Commercial / Co-operative Bank. Should have expertise in Branch operation handling Finacle Core Banking Solution. Knowledge on Retail Advances will be an added advantage. Job Role: Responsible for development of branch business, credit management and recovery of advances. • Generating customer leads and enhancing deposit pool of the branch. • Responsible for underwriting, processing, disbursement, monitoring, Audit Compliance of Retail and Corporate Loans. Achieving business goals through new business sales, referrals and retention of account relationship. Responsible for increasing the loan portfolio of the branch. Responsible for marketing, building a rapport with the existing customers/ business community/ prospective customers to attract more business, assisting with customer relations, and ensuring that the branch meets its targets in a timely manner. Applicant must be proactive, with an ability to understand, anticipate and react to competitive market requirements. Ensuring efficient and prompt service to the Bank's clientele. Conducting business development activities to achieve business targets. Supervise and entrust Recovery of overdue and follow-up of Non-Performing Assets. Localites from Tumkur shall be preferred

Core Responsibilities: Sales Process Management o Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. o Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals o Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business o Develop and maintain strong liaisons with the clients for repeat business or referrals. o Maximize number of APFs and increase penetration in the approved APF projects. o Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business o Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion. Sales Planning and Team Management o Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area o Align with the team on ground lead generation activities for Sales. o Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies Industry & Governance o Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies o Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market. o Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems. Qualifications: Graduate, Masters/Postgraduate

Developing market in urban & rural area, Team Handling, Planning the Branch’s activities to achieve targets. Providing Home loan to Customers and identify new and exisiting Buyer, Develop and communicate business strategies to the branch staff.

Key Responsibilities: Create, rig, and animate 2D characters, symbols, and effects using Spine animation software for slot games Design animations that enhance player experience, including spins, wins, bonuses, and special effects Collaborate with game designers, artists, and developers to integrate animations seamlessly into the game engine Optimize animations to ensure smooth performance across devices Adapt animations based on feedback and project requirements Maintain organized animation assets and documentation

Role & responsibilities Responsible for packing section Operations and an additional responsibility of packing material & Engineering stores. This will be a Techno-commercial role (Packing section operation and Stores) Execute the packing section automation project as per blueprint. Set up the packing material store and Engineering store. Additional Responsibilities- Responsible for Packing section operation Set up of stores Manpower Planning Reduction in packing material wastage Cost saving Spares Management Team building safety drives Involvement for EMS & OHSAS Preferred candidate profile Knowledge about TPMWCM, Cost saving initiative , Inventory Management, Storage and Organization , Quality Control, Documentation and Record-Keeping, Supplier Management, Coordination with Production, Performance Monitoring

We are seeking a highly motivated Recruiter to join our Retail TA team. In this role, you will be responsible for leading the recruitment process for a variety of roles. You will work closely with hiring managers to understand their hiring needs and develop recruitment strategies to attract and hire top talent. Key Responsibilities: Source & screen relevant profiles through multiple channels including Employee Referrals, Social Networking Sites, Alumni Base, Head Hunting, Passive Sourcing and ensure a healthy source mix is maintained To manage the end to end recruiting process for our retail business To ensure 95% manning capacity at all times Build great partnership with business in terms of understanding the needs and delivering as per agreed SLAs Developing & managing respective competition portfolio by rigorous sourcing Conduct interviews and assess candidate qualifications and fit for the role and the company culture Coordinate with hiring managers and candidates to schedule interviews and follow-up communication Manage end to end recruitment process, including negotiating job offers and driving closures Minimum Qualifications: Bachelor's degree in Human Resources or related field Minimum of 3+ years of experience in recruiting for a variety of positions and levels Strong understanding of recruitment best practices and trends Good communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Strong attention to detail and organizational skills Ability to work independently and as part of a team

Key Responsibilities Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale

Please find the details for your reference. => Minimum qualification: Graduates => Must be from the hardcore store oriented Retail store background => Minimum 2-5 years of experience as Store Manager or Assistant Store Manager in a Retail store. => Should have knowledge about KPI, SOP, ABV, UPT, Shrinkage, NPS & Team Attrition. => Must know the hardcore retail details like Store size, Daily footfall, Conversion, NOB, UPT, IPCM etc. => Smart, energetic & dynamic with good communication skills. => Must be ready to go to Leskart Academy_Gurgaon for 18 days of official training. => Must be available to join immediately (Expected by 23rd of November, 2024)

Roles and Responsibilities Manage sales activities in showroom, including generating leads, making presentations, and closing deals. Develop strong relationships with customers to understand their needs and preferences. Maintain accurate records of customer interactions, orders, and inventory management. Collaborate with other team members to achieve sales targets and improve overall performance. Ensure timely delivery of products to customers while maintaining high levels of customer satisfaction.

About the Role Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to Lenskart customers. He/she plays a pivotal role in driving the revenue achieved by the store. Responsibilities Area Activities expected to be performed by a Lenskart Sales Associate Customer focus Sales Associate is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting the free eye check-up He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers He/she must possess a basic understanding of the POS system to ensure that the transactions are processed effectively He/she must be dedicated to customer satisfaction and must go beyond his means to resolve any concerns that the customer has Product recommendation With the information received from the Optometrist and the customer, he/she will present the customer with an optimal selection of products. This opportunity may be used to strike a conversation and convert it into sales He/she is expected to understand the unstated needs of the customer, ask relevant questions, and pick the right time to pitch the recommended solutions Achieving sales targets & SOP adherence Sales Associate is expected to achieve the assigned target for sales, eye-test conversion, and returns. He/she must follow all assigned SOPs diligently Post making the sale, he/she is responsible for coordinating with the customer for product pickup, after receiving due communication from the warehouse. He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage Store upkeep & maintenance He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly He/she must ensure the security of all Lenskart equipment and ensure there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear articulation and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

Role & responsibilities Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers Understanding the POS system to ensure that the transactions are processed effectively Being dedicated to customer satisfaction and resolving any concerns that the customer has Product recommendation Presenting the customer with an optimal selection of products based on customer preferences Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions Achieving sales Vs. Plan & SOP adherence Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs Post making the sale, coordinating with the customer for product pick-up, after receiving due communication from the warehouse. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage. Store upkeep & maintenance Maintaining the store as per Lenskart standards, cleaning the frames and other equipment regularly, and ensuring there is no deviation as per the SOP Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Preferred candidate profile Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

Position: Trainer Designation: Trainer Functional Area: GROW PwD Operations Objective of the Position GROW is a flagship program of Dr. Reddys Foundation aimed at skilling youth across India. This role focuses on building employability skills among unemployed youth (12th pass or graduates), enabling them to secure jobs in the private sector. Key skill areas include Communicative English, Digital Literacy, Soft Skills, Communication Skills, Digital Problem Solving, Sector & Workplace Readiness, and Interview Skills. Key Responsibilities Deliver training sessions as per the pre-defined session plan to the identified youth. Continuously build subject knowledge aligned with the designed curriculum. Equip learners with the confidence and skills required to face job interviews. Conduct regular assessments to track and evaluate student progress. Maintain accurate training records and related documentation. Actively participate in center-related activities such as: Organizing parent meetings Retention follow-ups Collecting training feedback

• Recruit Agents / Advisors • Develop agents through coaching, training, team management support etc • Drive agents and advisors team size, activity ratio, case rate per active agent and case size to achieve the premium targets Required Candidate profile • Must have Minimum 1 Year Experience in Insurance/Banking/ Any sales. • Must be a Graduate. • Within 23 - 38years of age.

Role & responsibilities Job Description The Maintenance Technician plays a crucial role in maintaining the functionality and safety of our healthcare environment. This position requires a broad range of technical skills and the ability to troubleshoot and repair a variety of equipment, including but not limited to: HVAC Systems You will be responsible for maintaining and repairing heating, ventilation, and air conditioning systems, ensuring optimal temperature and air quality throughout the facility. Electrical Systems You will troubleshoot and repair electrical wiring, fixtures, and equipment, adhering to all safety regulations. Plumbing Systems You will maintain and repair plumbing fixtures, water lines, and drainage systems, ensuring a clean and functional environment. Medical Equipment You will assist with the maintenance and repair of medical equipment, working closely with biomedical engineers and other healthcare professionals. General Building Maintenance You will perform routine maintenance tasks, such as painting, carpentry, and minor repairs, keeping the facility in good condition. Key Responsibilities Respond promptly to maintenance requests and emergency situations. Diagnose and repair equipment malfunctions, ensuring timely resolution. Perform preventive maintenance on all equipment and systems. Maintain accurate records of repairs and maintenance performed. Adhere to all safety regulations and protocols. Work independently and as part of a team to achieve goals. Maintain a clean and organized work environment. Responsible for any other additional responsibilities assigned by the Management from time to time.

Reporting to Store Manager About the Role The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience. Responsibilities Area - Customer focus Driving Net Promoter Score Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers Understanding the POS system to ensure that the transactions are processed effectively Being dedicated to customer satisfaction and resolving any concerns that the customer has Eye check-up & dispensing Following the 12-step Optometry process at Lenskart, during the eye check-up Sharing the prescription clearly and educating the customer about single vision and progressive lens while recommending the appropriate lens and/or frames Performing a quality check of the lenses fitted before handing over the product to the customer Product recommendation Presenting the customer with an optimal selection of products based on customer preferences Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions Achieving sales Vs. Plan & SOP adherence Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs Post making the sale, coordinating with the customer for product pick-up, after receiving due communication from the warehouse. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage. Store upkeep & maintenance Maintaining the store as per Lenskart standards, cleaning the frames and other equipment regularly, and ensuring there is no deviation as per the SOP Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification Diploma/ Bachelors in Optometry Freshers are eligible to apply- no minimum work experience required Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions . Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation . Ability to multitask and organize activities based on priority. Location - Rajasthan, Punjab And UP.

We're looking for energetic and customer-focused Sales Executives to visit customers' homes, conduct eye tests, and sell Lenskart spectacles. As a Sales Executive, you'll: Visit customers' homes based on scheduled appointments Conduct eye tests using specialized equipment Sell Lenskart spectacles and provide exceptional customer service Carry a 20-25 kg bag with eye check equipment and eyewears Meet sales targets and earn attractive commissions Training: 30-days comprehensive training in Navi Mumbai on eye checkups and sales techniques Candidates must be willing to stay/travel to the training location for 30 days Support and product training Requirements: Graduate or Diploma holder Fresher/Experienced Excellent communication and interpersonal skills Ability to lift and carry equipment (20-25 kg) Willingness to travel and work flexible hours Must possess a valid driving license Must own a bike (two-wheeler)

Piramal Capital & Housing Finance is hiring Sr Relationship Manager for its retail business. The incumbent would be responsible for achieving the sales and cross-sell targets, improve profitability and enhance company's reputation. Responsible for building and development of internal team and external channel partners. Responsible for achieving the sales and cross-sell targets, customer satisfaction, productivity and thus enhance profitability through the team of DSTs. Responsible for establishing the Piramal brand and managing the sales and business development activities for Micro LAP in the affordable segment. Smooth functioning of lending process at the various stages such as inquiry, application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, new and existing customer service. The incumbent is required to have a good knowledge and understanding of the local affordable markets. Knowledge of compliance regulations as issued by RBI and the company. Incorporate these requirements into the business processes and procedures. Periodic self assessments including corrective action as needed and ensure appropriate training of the team regarding the same. Role & responsibilities Preferred candidate profile 1 to 2 years of experience in Mortgage Industry with minimum 1 year of team handling experience in affordable segment. Ability to liaison & follow-up with external and internal stakeholders. Good written & verbal communication skills Experience of recruiting and training of sales team and channel partners. Ability to work under tight deadlines Perks and benefits

Role & responsibilities Responsible for building and development of internal team and external channel partners. Responsible for achieving the sales and cross-sell targets, customer satisfaction, productivity and thus enhance profitability through the team of DSTs. Responsible for establishing the Piramal brand and managing the sales and business development activities for Micro LAP in the affordable segment. Smooth functioning of lending process at the various stages such as inquiry, application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, new and existing customer service. The incumbent is required to have a good knowledge and understanding of the local affordable markets. Knowledge of compliance regulations as issued by RBI and the company. Incorporate these requirements into the business processes and procedures. Periodic self assessments including corrective action as needed and ensure appropriate training of the team regarding the same. Role & responsibilities Preferred candidate profile Perks and benefits

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both.

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibility Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores Act as a Mentor and Coach to Fresher Optometrists To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example To welcome new talent from the market, conduct interviews and on board Identify and Train the Store staff to help them achieve their goals Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Participate in regional, departmental, executive, operational meeting as appropriate Maintain documentation and Report daily to PS regional manager on store visit summary Non-negotiable Ensuring high standards of accurate eye tests for every customer across all stores Highest standards in the clinic by ensuring clinic hygiene and instrument calibration as per defined SOP (Internal audit) Customer Service: Close every technical Detractor, Returns & Escalation through a detailed RCA Ensuring a high density of top raters optometrists in all stores measured via Quality Scorecard Ensure you solve customer-related issues that may lead to potential escalation Operational expertise: Periodically working as store optometrist as per business requirement Recommend the right talent in the right store to AOMs. All clinic equipment should be in working condition- AR/Lensometer/ Chair unit / Dispensing tools /Demos Ensure all pending points are closed during the store visit Drive operational balance score: all stores should be above 90%: such as Locus compliance, Tango compliance, Internal and Mystery audit scores. People Management : Managing attrition, team motivation & culture Ensure the hiring of optometrists by arranging referrals, leads, and campus drives Conducting chair tests for new optometrists to support the recruitment team The performance management system needs to drive- to ensure good performers is recognized and bottom performance is coached/trained People development by regular intervention & check-in during the Uprise and Upscale program To conduct unbiased sign-off for all newly hired optometrists before handing over to the business

We have immediate requirement for the position of Area Operations Manager in Hyderabad/Vijayawada/Trivandrum Locations. Role: Area Operations Manager Direct Reportees: Store Managers Interactions: Internal and External Stakeholders. Location: Hyderabad/Vijayawada/Trivandrum. Ctc: 15 LPA. Description: You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organizational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations. Interested candidates can share your updated profile to csanthosh.kumar@dealskart.in. You can also refer any of your friends who will be interested for the above mentioned position. Regards, Santhosh Email: csanthosh.kumar@dealskart.in

Identify potential clients to generate leads & drive sales growth. Expand the customer base by upselling/cross-selling. Build long-term relationships with clients. Stay updated on industry trends/product knowledge. Achieve growth & hit sales target. Required Candidate profile Any Graduate Min. 1 year of Sales experience Good communication skills Strong leadership & Network Age up to 40 years Share CV at Jyoti@theinfinityspace.com Call/WhatsApp- 93283 80990 Sr HR Jyoti Perks and benefits On Roll Job with PF-TA-DA Best Salary + Incentives

Role & responsibilities Responsible for P&L and smooth functioning of the Units in alignment with the strategy and objectives of the organization Manage day to day operations of the Centers by coordinating with departmental heads To manage conversion ratio from consultants, referrals and other departments to enhance revenue and value additions. Supporting the Marketing team in implementing marketing activities such as camps, doctors meets and events creating brand awareness and visibility. Responsible for controlling Capital Expenditures and Operational Expenditures. Ensure to have a strong control on outstanding/credit bills and discounts as per policy Responsible for employee engagement and solving internal stakeholders problems proactively. Management and implementation of all people related processes. Taking care of the personnel requirements of the departments with regards to staff selection, development, deployment, absence management, disciplinary and grievance procedures. Engaging in Consultant management in coordination with Medical Directors. Recruiting Consultants depending upon clinical requirement and business opportunity. Ensure timely payouts to visiting consultants and external doctors Analyzing the Customer Complaints and suggestions and ensuring remedial implementation. Review Customer feedback scores and takes corrective course of action to improve Customer experience Participating in the complaints management process, resolving problems for patients and their relatives by actively dealing with problems as and when they occur. Ensuring NABH Quality standards are maintained and to oversee quality improvement initiatives. Ensuring that all audits/reviews of the departments are undertaken and address issues raised, if any. Ensuring right inventory levels are maintained at Hospital at any point of time. Looking after the services operations & maintenance of hospital building, components, including interior utilities, equipments and statute. Prepares monthly reports and shares it with key stakeholders Develop and manage relationship with regulatory authorities and other external agencies Looking after the services operations & maintenance of hospital building, components, including interior utilities, equipments and statute.