Primary ResponsibilitiesDeposit CollectionEnsure that the admission deposit is collected as per policy at the time of admissionEnsure that the surgeries are proceeded only after collection of OT clearance amount minimum of 70% of the package IP Service PostingEnsure that the services provided to patients are posted in HIS on regular basisThe respective stakeholders are informed regarding pending service posting and ensure the same is completed within 12 hours of informingOT billingEnsure the OT billing is closed within 4 hours of surgery completion.In case of items where GRN is pending, ensure that the OT billing is closed within 24 hours of surgery completionIP BillingEnsure that all the patients leave the hospital only after paying complete bill and bill closure in software and discharge clearance is issued to all the patientsKeep track of Open bills of discharged patients and get them closed withing 24 hoursCredit BillingIn case of credit/corporate patients, the bill must be closed after receiving Final authorisation from the TPA/insurance company and clearing the patient payable amount from the patientEnsure that the required Document are sent as soon as possible and any query is resolved within 24 hoursDiscountsEnsure the staff, clinicians and their next of kin are given discounts as per policy Authorise the discounts as per policy for cash patients and ensure that the discount remarks are entered properly in HISEnsure the discount approvals are taken in designated forms and authorisation is taken from respective authorities as per policy. The scanned copies of forms are uploaded in HIS for future reference.Bill cancellation & refundAuthorise the bill cancellations due to billing error, admission cencellation or any other reasons. Document the same in HIS under reason for cancellationEnsure the refund is processed within 24 hours of bill cancellationOutstandingEnsure that the Daily monitoring of bill status and collection of outstanding is done without failureBill AuditsEnsure that 100% of the bills are audited before closing the bills.RecounsellingIn case the interim bill of patient goes beyond the estimate, ensure the staff informs the financial counsellor for recounselling of the patientWeekly responsibilities Review the weekly Score cards for Billing, Credit cell & Credit controlAnalyse the reasons for poor performing parameters and plan for improvementKeep track of outstandings cleared from Corporate, TPA and Govt schemes and accordingly get it closed in TCSAudit minimum 10% of IPD discharge files.Monthly responsibilities Prepare and present Monthly MIS to higher management. Discuss the challenge areas, propose and implement solutionsDepartmental Audit to review the process and Compliance to Policy and processes in Operational AreasSetting quality indicators and performance indicators of the department as per the policy of the Unit.Thouroughly Check the service master once in a months for for 10% of service codes in IPD bills for duplicate code, zero value items, pricing version vs payer type, payer name duplicacy, pricing/laddering across various room categories and get the same correctedReview monthly performance of OPD in terms of Business, Predictability, Patient Experience and timelinessGeneral ResponsibilitiesTarrif & SOCEnsure that the SOC is updated in HIS as per the revised charges annuallyEnsure that the SOC is revised every year after market research and the same is implemented after getting approval from higher authoritiesPackagesEnsure that all the packages/payer are created and the charges are updated as per SOC in HISIn case of any new package, propose the package and get it created through IT team.New service creationIn case any new service needs to be created, ensure the same is requested to IT for creation as per standard process and the charges across all room/payer categories are updatedService master managementThouroughly Check the service master once in six months for duplicate code, zero value items, pricing version vs payer type, payer name duplicacy, pricing/laddering across various room categories and get the same correctedStaff ManagementPrepare duty rotation for the billing staff and ensure that the staff is properly trained in all standard processes of billingEnsure availability of sufficient number of staff in departmentEnsure the staff are well trained for delivering their dutiesPlan and design growth plan of staffProvide proper Job description and KRA KPIs to all the non-clinical staffPerformance appraisal of staffMinimum EducationB. Com/ M. Com/BBAPreferred Male CandidatesDrop your resumes in the Below Mail ID's kangaroocare8@gmail.com hr@kangaroocareindia.com