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1.0 - 4.0 years
2 - 3 Lacs
Karnal, Haryana, India
On-site
Job Title: Data Entry Operator Location: Karnal, Haryana Experience: 1+ Years Job Summary: We are seeking a detail-oriented and highly organized Data Entry Operator to manage data entry tasks efficiently. The ideal candidate should have 1+ years of experience , strong Excel proficiency (including formulas and formatting), and excellent email communication skills . Key Responsibilities: Accurately enter, update, and maintain data in spreadsheets and databases. Manage and format Excel spreadsheets, ensuring accuracy and efficiency. Handle email correspondence professionally and promptly. Organize and maintain data records with confidentiality and precision. Assist in generating reports and data analysis when required. Qualifications & Skills: 1+ years of experience in data entry or a similar role. Proficiency in Microsoft Excel (formulas, formatting, and data validation). Strong attention to detail and accuracy. Good communication skills for email handling and coordination.
Posted 1 day ago
1.0 - 2.0 years
2 - 3 Lacs
Panipat, Haryana, India
On-site
Role & responsibilities Identifying new sales opportunities through lead generation, cold calling, and networking. Conducting product or service presentations tailored to the needs of clients and prospective customers. Negotiating contracts and agreements, ensuring mutual satisfaction and alignment with company goals. Overseeing a portfolio of existing accounts, strengthening client relationships, and identifying upselling opportunities. Collaborating with internal teams, including marketing and customer support, to ensure a seamless client experience. Meeting and exceeding sales quotas, tracking progress using CRM software, and generating regular performance reports. Staying informed about industry trends, competitors, and emerging market opportunities to maintain a competitive edge. Representing the company at industry events, conferences, and trade shows to enhance brand visibility and generate leads.
Posted 1 day ago
3.0 - 7.0 years
6 - 10 Lacs
Gurgaon / Gurugram, Haryana, India
On-site
Job Description: We are looking for a talented IT Recruiter with 3-7 years of experience to join our team in Gurgaon. The ideal candidate should have a deep understanding of IT recruitment, strong sourcing skills, and the ability to close positions efficiently. Key Responsibilities: Handle the end-to-end recruitment process for IT roles. Source candidates through job portals, LinkedIn, social media, and referrals. Conduct initial screening calls to assess candidates technical expertise and cultural fit. Coordinate and schedule Face-to-Face (F2F) interviews with hiring managers. Negotiate salary and benefits to finalize the hiring process. Maintain accurate recruitment records and ensure a smooth hiring experience. Stay updated with IT industry trends and recruitment best practices. Requirements: 3-7 years of experience in IT recruitment . Strong knowledge of IT technologies, roles, and hiring trends . Experience using job portals, ATS, and professional networking platforms . Excellent communication, negotiation, and stakeholder management skills . Ability to work under pressure and meet hiring deadlines. Willingness to attend Face-to-Face (F2F) interviews during the hiring process.
Posted 1 day ago
10.0 - 15.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Title: Associate Director - Indirect Taxation Location: Delhi NCR / Gurgaon / Noida] Experience: 10-15 years Qualification: Chartered Accountant (CA) / LLB / LLM Industry: Consulting / Tax Advisory / Legal Services Employment Type: Full-time Role Overview We are seeking a seasoned Indirect Tax professional to lead and expand our Indirect Taxation practice on a pan-India basis. The ideal candidate will possess deep expertise in GST, Service Tax, VAT, Excise, and Customs, coupled with a strong track record in litigation, advisory, and business development. This leadership role involves managing client relationships, guiding high-performing teams, and driving strategic growth initiatives within the Indirect Tax domain. Key Responsibilities Practice Leadership: Oversee and scale the Indirect Tax practice, ensuring excellence in service delivery and client satisfaction. Client Relationship Management Develop and maintain robust relationships with existing clients, while proactively identifying and pursuing new business opportunities. Litigation And Representation Handle complex tax litigations, including drafting responses to notices, managing departmental audits, and representing clients before tax authorities. Advisory Services Provide strategic tax planning and advisory services, ensuring compliance with evolving tax laws and regulations. Team Development Lead, mentor, and develop a team of tax professionals, fostering a culture of continuous learning and high performance. Process Optimization Implement and monitor standard operating procedures to enhance efficiency and consistency in service delivery. Regulatory Compliance Stay abreast of the latest regulatory changes and judicial pronouncements, ensuring timely dissemination of knowledge within the team. Innovation Drive the development of new products and services in the Indirect Tax space, leveraging technology and industry best practices. Qualifications And Skills Educational Background: Qualified Chartered Accountant (CA), LLB, or LLM. Experience: 10-15 years of post-qualification experience in Indirect Taxation, preferably within a consulting firm or legal advisory setup. Technical Expertise: In-depth knowledge of GST, Service Tax, VAT, Excise, and Customs laws. Litigation Proficiency: Proven experience in handling tax litigations and representing clients before tax authorities. Business Acumen: Demonstrated ability to generate business, manage client portfolios, and achieve revenue targets. Leadership Skills: Strong team management and mentoring capabilities, with a focus on building high-performing teams. Communication: Excellent verbal and written communication skills, with the ability to articulate complex tax concepts clearly. Analytical Thinking: Strong analytical and problem-solving skills, with a keen eye for detail. Preferred Attributes Client Portfolio Management: Experience in managing a client portfolio with significant revenue contributions. Industry Exposure: Familiarity with sectors such as Manufacturing, FMCG, IT/ITES, BFSI, and Logistics. Technology Integration: Exposure to tax technology tools and platforms, with an understanding of how technology can enhance tax compliance and advisory services. Networking: Active participation in industry forums and professional networks related to Indirect salary commensurate with experience, along with performance-based incentives and benefits. Application Process Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and achievements in the field of Indirect Taxation. (ref:iimjobs.com) Show more Show less
Posted 1 day ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Key Responsibilities Handle inbound Leads, chats, and emails from prospective customers. Understand customer needs and offer the best solutions or products accordingly. Convert incoming leads into successful sales. Maintain detailed records of customer interactions and sales in the CRM. Follow up with potential leads to nurture and convert them. Collaborate with the marketing and product teams to stay updated on offerings and promotions. Achieve and exceed monthly sales targets. Provide exceptional customer service and resolve queries efficiently Other Notes Candidate should be good English speaker or average english speaker Well Experienced of inside sales process Should be Active, confident Shuttle will be provided (Conditions Based) For More Details Please Call +91-7042622291 Skills: crm management,english,customer service,lead conversion,resolve,sales,communication,customer,inbound sales,collaboration Show more Show less
Posted 1 day ago
2.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Notes Candidates should be experienced, confident active Candidates should have good communication skills Experience- Telesales 2-4 years Shuttle Service free from Sector 56 metro to office both side For More Details Please Call +91-7042622291 Skills: telesales,shuttle service,communication skills,communication,confidence Show more Show less
Posted 1 day ago
3.0 - 5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Who are we? D2C Insider stands tall as the most extensive network of meticulously selected founders and CXOs from the Direct-to-Consumer (D2C) ecosystem. Our journey began in 2019 with a humble WhatsApp group aimed at fostering idea exchange and growth assistance among members. Over time, we have evolved into a thriving community comprising 7,000 brands, 2,000 enablers, and 1,000 investors. We take immense pride in the fact that nearly 60% of D2C brands that pitch on Shark Tank are a part of our esteemed community. Our mission is to enable and accelerate the next wave of D2C startups through capital, mentorship, community, and opportunities to scale. Job Summary We are seeking an experienced and detail-oriented finance professional to lead and manage the financial operations of our organization. The ideal candidate will oversee accounting functions, ensure statutory compliance, implement robust financial processes, and provide strategic insights to support business decisions. Key Responsibilities Accounting & Finance Operations Oversee day-to-day accounting functions including revenue and expense accounting, vendor payments, payroll processing, bank reconciliation, inventory accounting, and raising TDS claims. Ensure timely and accurate financial data entry and processing. Review and Reconciliation Regularly review and reconcile Accounts Receivable, Accounts Payable, tax ledgers, general ledger accounts, GST input, inventory, and inter-branch accounts. Statutory & Tax Compliance Ensure accurate and timely compliance with statutory requirements including: GST, TDS, Income Tax, Labour Laws (PF, ESIC, LWF), Statutory, GST, and Income Tax Audits, ROC filings and export-related compliance Reporting & MIS Prepare and present timely reports and financial insights including: Monthly MIS reports, Cash Flow and Fund Flow statements, Business plan updates, AR/AP reports for internal and external stakeholders Finance Automation & Process Setup Drive automation of accounting processes and integration with other business systems. Set up and enforce internal controls and accounting standard operating procedures (SOPs). Stakeholder Management Collaborate and coordinate with internal teams, vendors, business partners, consultants (CA, CS, legal, labour law), statutory authorities, investors, and lenders. Cost Control & Efficiency Identify cost-saving opportunities and implement cost control strategies. Special Projects & Support Support strategic initiatives including Stock insurance management Fundraising-related documentation and processes Review and closure of commercial/vendor agreements ESOP administration and debt agreement reviews Documentation & Data Management Ensure systematic storage and retrieval of data and documentation, including invoices, agreements, and reports. Key Skills & Competencies Strong knowledge of accounting principles, tax laws, and compliance regulations Experience with financial software and ERP systems Analytical mindset with attention to detail Effective communication and stakeholder management skills Proven ability to manage teams and drive process improvements What we are looking for? Qualified CA with 3-5 years of experience. Experience working in startups & controlling the entire finance mandate Good communications skill & stakeholder management skills It is a 6-day working role (ref:iimjobs.com) Show more Show less
Posted 1 day ago
6.0 - 13.0 years
0 Lacs
Gurugram, Haryana, India
On-site
We are looking for a Legal Associate to handle US and India legal processes and add value to and be the legal backbone of our business. You will ensure that the company always operates within the law, offer counsel on legal issues, create an effective guardian of the organization and facilitate business strategies development. The successful candidate will be able to ensure legal compliance and limit risk exposure. Provide expert and strategic legal advice to management Set internal governance policies and manage the impact of external factors Evaluate and weigh multiple inputs and impacts of any decision or course of action Anticipate issues and estimate risks strategically Identify proactive solutions that will eliminate or mitigate risks Base your decision-making process on ethics and integrity Create associations of trust and respect with key stakeholders Representation of Corporate Entity on legal formulations of policy planning and enforcement Perform legal research, compliance, due diligence related work Reviewing, and drafting a variety of agreements - mark up and spotting inconsistencies (MSA, NDA, employment agreements, vendor agreements, etc.) Providing information and maintaining contract records and contract repository Helping various companies preparing and finalizing their Employee Stock Option Plans Policy (ESOP Policy) and staying updated with the latest amendments Attract, develop, direct, motivate and drive performance from team Draft agreements that minimize risks and maximize legal rights Meet legal objectives Deal with complex, significant matters that cut across legal and related areas Keep abreast of legislative changes Skill Set Minimum of 6 to 13 years of experience at law firm or as in-house counsel and/or in legal outsourcing Bachelor's degree in law (BA LL. B/ LL.B.) or J.D. degree from US Master's in business law is preferable and will be considered an asset to EXC (ref:iimjobs.com) Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Responsibilities The VP - Finance & Accounts shall be responsible for leading the company's overall financial strategy, direction,operations. This includes driving growth, innovation, profitability, while ensuring the company's vision, mission, and values are Planning: Develop and implement financial strategic plan, aligning it with overall organizational goals Identify new market opportunities, assess market trends, and provide recommendations for expanding company's business Build investors relations & review the prospects for new business diversification Promptly and proactively providing solutions to the stakeholders & board of directors Liaise with clients, provide and regulatory bodies for necessary compliances & other requirements Financial Management Develop and manage the company's budget Controlling the cost & wastage Set financial goal & develop strategies to achieve them in collaboration with business unit heads Monitor financial performance, analyze variances, and implement corrective actions as needed Should be able to ensure SEBI Listing, BSE/NSE Listing IPO documents, government documents approval Framing financial strategy, goal setting, identifying future business potential and SWOT analysis across various business verticals Managing treasury operations and controls (cash pooling/sweeping, forex hedging etc.) Lead organization for Financial & Commercial operations for growth Equity funding: Preparation of Prospectus with legal counsel, Investor Presentation, valuation report finalization & Meeting Investors etc Debt funding: Preparation of Information Memorandum, Discussion with Banks, Finalization of Term Sheet, Support in pre-disbursement conditions etc Prepared CMA data/ Project Loan proposals and timely arranged finance Represent the company with bankers & investors Should have experience on Lean system of working & should have clear understanding of Fund raising, Budgeting, Balance sheet, Cash Flow & general accounting Should have handled mergers and acquisitions. Should have in-depth knowledge of taxes & other Govt regulations for better financial operations Team Leadership Lead & manage senior leadership team, fostering a culture of innovation and collaboration Representation: Represent company in public forums, media,industry events Requirements Chartered Accountant (CA), Company Secretary (CS) & MBA Finance 18-20 yrs rich experience & 5 years in senior leadership role with corporate & listed companies dealing with IPO & Fund Management Strong track record of driving business growth through better financial planning Excellent leadership & team management skills Strong analytical & problem-solving abilities (ref:iimjobs.com) Show more Show less
Posted 1 day ago
8.0 - 12.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Company Description BIZLOAN is dedicated to supporting Micro, Small, and Medium Enterprises when they need it the most. Job Description This is a full-time on-site role in Gurugram for a Senior Financial Controller at Bizloan. The Senior Financial Controller will be responsible for managing financial statements, utilizing analytical skills, financial reporting, finance, and accounting on a day-to-day basis. Financial reporting: Overseeing financial statements, including balance sheets, P&L, cash flows, invoices, accounts payable, accounts receivable. Financial policies and procedures: Establishing, monitoring, and enforcing policies and procedures to guide financial decisions. Financial controls: Establishing, monitoring, and enforcing internal financial controls to protect company assets. Providing information to external & internal/concurrent auditors. Accounting operations: Directing accounts managers and department operations. Budgeting & Variance analysis. Reporting & Compliance: Ensuring legal, regulatory and contractual reporting & compliances. Building and managing Investor relations. Technical Skills Required Strong accounting skills. AI / Power BI will be an added advantage. Knowledge and understanding of financial analysis technique. Excellent analytical skills. Ability to define problems, collect data, establish facts and draw valid conclusions. Proficiency with MS Excel, word and power point. Experience: 8-12 years in NBFC / Banking sector in SME / mortgage business / related experience will be given Chartered Accountant. Location: Gurgaon (DLF Phase 1). (ref:iimjobs.com) Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Title: Deputy Manager / Manager Accounts Payable Location: Head Office, Gurgaon Qualification: M.Com / CA / MBA (Finance) Experience: Minimum 5 years of relevant experience in Accounts Payable Job Summary We are looking for a skilled and detail-oriented professional to join our finance team as a Deputy Manager/Manager Accounts Payable. The ideal candidate will be responsible for overseeing the end-to-end Accounts Payable process, ensuring accuracy, compliance, and timeliness in all vendor and employee-related payments. Key Responsibilities Oversee the complete Accounts Payable process, ensuring accurate and timely invoice processing Review and validate invoices for proper approvals, tax compliance (GST, TDS), and adherence to company policies Ensure timely disbursement of payments to vendors and employees Perform regular bank reconciliations and resolve discrepancies promptly Conduct variance analysis (Budget vs. Actual) to support financial planning and control Coordinate with internal departments and vendors for issue resolution Ensure compliance with statutory regulations and internal financial controls Key Skills And Competencies In-depth knowledge of Accounts Payable processes and related tax compliances (GST, TDS) Strong problem-solving and analytical skills Proficiency in ERP systems, especially Oracle or SAP Advanced working knowledge of Excel and PowerPoint Ability to manage multiple priorities and work under tight deadlines Strong interpersonal and communication skills (ref:iimjobs.com) Show more Show less
Posted 1 day ago
12.0 - 18.0 years
5 - 7 Lacs
Gurgaon / Gurugram, Haryana, India
On-site
Role Overview The Assistant Vice President (AVP) will be responsible for driving strategic initiatives, fostering a culture of innovation, and ensuring operational excellence. This leadership role requires collaboration with India and U.S. stakeholders to align business strategies with organizational goals. Additionally, as the Office Manager for the Gurugram office , the AVP will be responsible for site leadership, people management, and cross-functional coordination to ensure a seamless and efficient workplace environment. Key Responsibilities Business Leadership & Strategy Develop and drive strategies to enhance business performance and operational efficiency. Collaborate with key business partners to understand needs, address concerns, and develop solutions that align with organizational goals. Lead business transformation efforts , challenging the status quo to drive growth and innovation . Establish and monitor key performance indicators (KPIs) , taking corrective actions when necessary. Ensure compliance with internal policies and industry best practices. People & Talent Management Lead and mentor teams across multiple functions , ensuring engagement, development, and performance excellence. Work with recruitment teams to develop talent acquisition and retention strategies . Design and implement learning and development programs in collaboration with training and business teams. Foster a culture that encourages innovation, collaboration, and accountability . Operational Excellence Oversee business process optimization , working closely with the Transformation team to implement improvements. Ensure on-time and quality service delivery , aligning with client expectations and industry benchmarks. Conduct root cause analysis on operational challenges , implementing solutions to prevent recurrence. Promote a data-driven decision-making approach to optimize efficiency. Office Management Responsibilities Act as the site lead for the Gurugram office , ensuring smooth operations and adherence to Berkadia's culture. Work closely with HR to drive engagement initiatives and create a positive workplace environment. Collaborate with Admin, IT, and Corporate Communications to address infrastructure, logistics, and communication needs. Ensure a seamless experience for stakeholders and senior leadership visiting the site. Proactively identify and mitigate operational risks related to the site. Qualifications & Experience Bachelor's degree in any discipline. 12+ years of experience , with at least: 8 years in leadership roles , managing teams and driving business strategy. 5 years in the Financial Services industry , preferably in Commercial Real Estate (CRE) .
Posted 1 day ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
The Chief Compliance Officer (CCO) is responsible for compliance with Company Laws, Securities laws and to ensure that the Company is compliant with regulatory requirements. The CCO ensures that the organization complies with all applicable legal and regulatory standards across various segments, such as financial corporate governance, SEBI & Stock exchange requirements, among others. Key Responsibilities Regulatory Compliance: Oversee and manage the company's compliance with applicable laws, regulations, and industry standards, particularly those relevant to an IPO process (SEBI regulations, listing agreements, Companies Act, etc.). IPO Readiness: Lead and oversee the company's efforts in meeting all regulatory requirements for a successful IPO, including ensuring the implementation of necessary processes, controls, and policies to meet listing requirements. Governance Framework: Develop, implement, and maintain a strong corporate governance framework. Ensure that the company's internal controls are effective and in line with best practices for a listed company. Legal & Regulatory Reporting: Ensure timely and accurate submission of filings with regulatory bodies, including SEBI, stock exchanges, and the Ministry of Corporate Affairs (MCA). Manage the preparation of required documents for public offering, including the Draft Red Herring Prospectus (DRHP) and other IPO-related disclosures. Internal Policies & Procedures: Establish and continuously update compliance policies, procedures, and guidelines across the organization, ensuring they align with evolving regulatory and legal standards. Stakeholder Engagement: Work closely with key stakeholders, including the Board of Directors, external legal counsel, auditors, and other advisors, to ensure ongoing compliance and readiness for IPO. (ref:iimjobs.com) Show more Show less
Posted 1 day ago
7.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Educational Qualification Qualified CA with min 7 years of post qualification experience Qualification And Skills CA with 7-15 Years post qualification experience into Internal Audits, SOX, Internal Controls in a manufacturing set up. Good understanding of internal controls and have exposure to risk based Internal auditing. Knowledge of business process such as GL Accounting, AP, AR, Compliances, and manufacturing operations preferably in Consumer durables appliances industry. Experience of Internal Control Policy drafting and preparation of SOPs. Exposure to SAP/ERP is must. Exposure of SOX compliance or J.SOX Compliances Expert knowledge on Control Designing (CD) and able to check operating effectiveness of Risk Management & Controls Perform different audit tasks which include preparation, paperwork, and other associated reports. Participate in the development and implementation of policies by providing short and long-term planning. Identify and mitigate financial risks within the department. Establish and maintain a strong internal control framework to ensure the integrity of financial data. Ensure compliance with all financial regulations and standards, minimizing operational risks. Audit planning, Coordination with External and Internal auditors for effective and timely Audit closures. Perform other ad hoc related assignments as assigned by the management. (ref:iimjobs.com) Show more Show less
Posted 1 day ago
20.0 - 25.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Position Name: CFO-Chief Financial Officer-Accounts & Finance The CFO shall be responsible for leading the company's overall financial strategy, direction, and operations. This includes driving growth, innovation, and profitability, while ensuring the company's vision, mission, and values are Planning: Develop and implement the financial strategic plan, aligning it with the overall organisational goals. Identify new market opportunities, assess market trends, and provide recommendations for expanding the company's business. Build investors relations and review the prospects for new business diversification. Build and maintain strong relationships with clients and industry stakeholders. Promptly and proactively providing solutions to the stake holders and board of directors Liaise with clients, provide and regulatory bodies for necessary compliance and other requirements Financial Management Develop and manage the company's budget Controlling the cost & wastage Set financial goal and develop strategies to achieve them in collaboration with business unit heads Monitor financial performance, analyse variances, and implement corrective actions as needed. Prepare regular financial reports and present them to senior management. Identify cost-saving opportunities and efficiencies to improve the business unit's profitability. Should be able to ensure SEBI Listing, BSE/NSE Listing IPO documents, government documents approval. Framing financial strategy, goal setting, identifying future business potential and SWOT analysis across various business verticals. Lead the organisation for Financial and Commercial operations for growth Equity funding: Preparation of Prospectus with legal counsel, Investor Presentation, valuation report finalisation & Meeting Investors etc. Debt funding: Preparation of Information Memorandum, Discussion with Banks, Finalisation of Term Sheet, Support in pre-disbursement conditions etc. Prepared CMA data/ Project Loan proposals and timely arranged finance Represent the company with bankers and investors Should have experience on Lean system of working & should have clear understanding of Fund raising, Budgeting, Balance sheet, Cash Flow & general accounting. Should have handled mergers and acquisitions Should have in-depth knowledge of taxes and other Govt regulations for better financial operations Team Leadership Lead and manage senior leadership team, fostering a culture of innovation and collaboration. Set clear goals and expectations for team members, and provide regular feedback and coaching. Representation: Represent the company in public forums, media, and industry events. Stakeholder Management: Build and maintain relationships with stakeholders, partners, and Chartered Accountant (CA), Company Secretary (CS) and MBA Finance 20-25 years rich experience and 5 years in senior leadership role with corporate and listed companies dealing with IPO & Fund Management Strong track record of driving business growth through better financial planning. Excellent leadership and team management skills. Strong analytical and problem-solving abilities. Effective communication and presentation skills. Ability to work and collaborate with cross function teams (ref:iimjobs.com) Show more Show less
Posted 1 day ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
President Financial will be responsible for overseeing the financial operations, planning, and strategy of the company as it sees transition to a public listed entity. This role requires experience & expertise in financial management, IPO-related readiness, capital market compliance and investor relations. The ideal candidate should have prior experience in handling an IPO and managing a public company's financial operations, compliance, and reporting. Key Responsibilities IPO Preparation & Execution: Oversee the IPO process, working with legal, accounting, and investment banking teams to ensure readiness for filing and launching the public offering. Financial Planning & Analysis: Oversee budgeting, forecasting, and financial modeling to provide insights and drive decision-making. Reporting: Ensure timely, accurate, and compliant financial reporting in accordance with Indian Accounting Standards (Ind AS), SEBI regulations, and other statutory requirements. Compliance: Oversee the company's insurance, tax, and other statutory compliance strategies, ensuring adherence to tax laws, GST regulations, and other legal requirements pertaining to Stock exchanges, SEBI, Company law etc. Cash Flow Management: Manage cash flow and liquidity to ensure the company's financial stability and growth. Accurate & Compliant Bookkeeping: Lead the accounting team in maintaining meticulous, error-free books of accounts that meet the requirements for regulatory compliance, tax filings, and audit purposes. (ref:iimjobs.com) Show more Show less
Posted 1 day ago
6.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Bengaluru, Karnataka, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience. 6 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP). 6 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python). Experience troubleshooting technical issues for internal/external partners or customers. Preferred qualifications: Master’s degree in Engineering, Computer Science, Business, or a related field. Experience in an analytical role such as business intelligence, data analytics, or statistics. Experience working with database technologies (e.g., SQL, NoSQL). Experience partnering/working with cross-functional stakeholders in an organization and translating technical concepts and solutions to non-technical and executive audiences. About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. In this role, you will join the Ads Solutions Engineering team power Customer growth and excellent Ads experiences at scale by creating innovative engineering solutions for both Large Customer Sales and Google Customer Solutions customers and partners. You will build platforms to help deliver solutions with agility and efficiency, for both central and regional gTech Ads teams and automate workflows that are critical to customer facing deliverables and externalizing tech and media solutions for amplified reach. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video . Responsibilities Set the technical foundations and develop the necessary platforms and components for both Ads Solutions Engineering and regional teams to efficiently build and deliver customer solutions. Design and build technical platforms to support gTech Ads teams in developing customer solutions efficiently and compliantly. Work with regional and global teams to understand their needs to identify areas for improvement on our existing platforms. Build automation tools that help gTech Ads teams perform their work more efficiently, with a focus on customer deliverables. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less
Posted 1 day ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Position - Manager – Wealth/HNI Channel (Individual and Team handling) Locations - Delhi Role Overview You will manage high-value client relationships, offering personalized life insurance solutions to HNIs and affluent customers. You’ll meet customers, understand their insurance needs, and help them choose the right life insurance product and take care of their financial needs of other insurance and subsidiary products. You'll be responsible for achieving monthly targets. This role demands a blend of consultative selling, market insight, and relationship-driven engagement to help clients achieve their wealth and protection goals. Key Responsibilities Engage with HNIs/affluent clients to understand their wealth planning and insurance needs Recommend customized life insurance solutions from a multi-insurer portfolio Build and manage long-term relationships with high-value clients Ensure end-to-end premium experience, including advisory, policy issuance, and post-sale service Meet monthly premium targets in line with assigned goals (₹1–3 lakhs/month post-probation) Maintain ethical sales conduct and adhere to all compliance and regulatory norms Stay updated on industry developments, product changes, and market trends Offer Portfolio Management Services (PMS) insights where applicable, aligning insurance choices with broader wealth strategies Core Competencies Consultative Sales Approach: Ability to assess client needs and recommend tailored solutions Interpersonal Skills: High EQ, trust-building ability, and discretion when dealing with HNIs Communication: Polished, professional verbal and written communication skills Self-Starter: Ability to work independently, drive results, and exceed performance metrics What You Get Attractive Compensation + high-performance-based incentives Career Growth: Clear pathway to team lead and zonal management roles Market Opportunity: Access to a wide range of insurance products across multiple insurers Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns, and providing client solutions. 4 years of experience in a client-facing role working with partners across multiple levels. Experience in marketing measurement, including incrementality testing, media mix modeling, and attribution analysis. Preferred qualifications: 5 years of experience in Internet products and technologies, with business communication skills. Experience in data analysis to interpret datasets, identify trends, and translate findings into narratives. Knowledge of search products, the performance advertising market, or online ads landscape. Ability to work cross-functionally with multiple teams and stakeholders, with relationship building, collaboration, and influencing skills. Ability to understand technical concepts and learn when it is appropriate to apply them, with an aptitude for technical design. Excellent project management skills with the ability to oversee multiple, simultaneous solutions, supported by internal teams. About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video . Responsibilities Serve as a trusted advisor to Google Ads clients, using digital marketing and tech solutions to address challenges, optimize media plans, and deliver results. Build relationships with advertisers to drive outcomes through Google Ads, supporting the business life-cycle from planning to boost adoption and growth. Collaborate with vendors and Sales teams to drive client growth, applying market and engaged insights to deliver tailored solutions. Serve as the customer’s Search product expert, delivering consultative digital marketing solutions that solve challenges and enhance their digital maturity in Search. Advocate for new product features, supporting customer adoption through setup, upgrades, and migrations to drive with Google Ads. Provide technical guidance and ensure proper infrastructure and data integration. Measure, analyze, and promote the value of Google Ads solutions compared to participants. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less
Posted 1 day ago
7.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Requirements : Bachelor’s Degree or Higher in Electrical / Electronics / Instrumentation. 7 years of hands-on experience on BMS / automation systems / IoT-based systems. Experience with detailed site surveys, IO Summary preparations, BOQ and scope estimation for BMS/Automation projects. Candidates with additional experience of installation, testing and commissioning of BMS will be preferred. Experience with installation and working of field instruments such as DDC controllers, PLCs, temperature sensors, pressure sensors, flow meters, motorized control valve, instrumentation cables, VFD and control panel. Advance knowledge on commissioning and operation of VFDs, actuator valves, and its operations. Preferred to have knowledge of Chiller Plant Manager, Chillers, HVAC pumps, Cooling Tower, AHU, FCUs, TFAs, VRFs, VAVs, Heat Pumps, Energy Meters, Centralized and Decentralized Cooling Systems. Strong understanding of different communication protocols like RS485 (Modbus), BACnet, SNMP, LAN, Ethernet etc. and how to integrate different hardware devices over each of these protocols. Strong computer skills (Web Search, Email, Word, Excel, Power Point) Communication: Must speak English and must be able to make effective presentations to a variety of audiences. Responsibilities: Innovation : Identify the scope of projects for IoT-BMS projects. Prepare proposals with IO Summaries and BOQ for IoT BMS projects. Identify new ways of saving energy and keeping up to date knowledge of new hardware/technologies in the market. Understand customer’s pain points and prepare a project solution with applicable use cases for further discussion with the IoT Solutions Team lead. Planning: Coordinate sites surveys and visits for new project scoping or sometimes perform self-survey related to the project scoping of large projects. Ensure the Survey forms/Checklists are filled by the Field Engineers or self and VERIFY the data before processing it to the Solutions Team Lead post site Audit. New solution & Use cases development - Coordinate with the Product team for new device / solutions integrations and develop new use cases Also support the operations team and train them to identify the scope of the sites from the checklists and prepare the planning documents as follows: IO summary Installation Locations (Panels, Meters, Sensors etc.) BOQ HVAC High-side Schematic diagrams Wiring Layouts Wiring Estimations Integration Mapping Points Coordinate with the Operations teams for solutions/BOQ deployment after PO is received, and update the plans for possible on-site execution, get the planning documents verified as per the project plan and report to the manager. This role will need the candidate to travel to sites on as-needed basis. About Zenatix By Schneider Electric Zenatix is the largest provider of IoT based automation and monitoring solutions with 2000+ deployments across 200+ cities in India. Recently, Zenatix was acquired by Schneider Electric and now part of the larger Schneider Electric family. With a passion for driving sustainability, we build full stack IoT automation solutions for commercial buildings delivering energy efficiency, temperature compliance and asset management for our customers. While being part of Schneider Electric, Zenatix will continue to operate as an independent business delivering automation solutions for small and mid-sized buildings, which are deprived of automation globally (as BMS addresses mostly large/complex buildings). Zenatix is strongly positioned to drive significant growth in its existing markets (India and UAE), while launching its products in the US and EP markets later this year. Zenatix’ IoT technology is wireless first, mobile first and extremely easy to deploy in commercial buildings. We deliver our solutions in varied building sizes – small (QSRs, supermarkets, retail being a few examples) and mid/large buildings which require automation for controls and monitoring. We have an open office culture where all of us sit, work and have fun together – no executive offices and no stringent policies (only guidelines for streamlined operations). Our cultural values are based on the pillars of integrity, transparency, trust, meritocracy and ownership. To know more, please visit www.zenatix.com. Show more Show less
Posted 1 day ago
6.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 4 years of experience with an advanced degree. Preferred qualifications: 6 years of experience in high-impact roles across management consulting, corporate strategy, and finance. Experience in leading complex projects, shaping operational and business strategy, and serving as a trusted advisor to executive leadership. Experience in translating complex data into actionable insights that drive informed decision-making and business growth. Excellent strategic and investigative skills. About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. Responsibilities Lead and manage a portfolio of Templated App Install (TAI) programs and projects, ensuring they are executed with operational excellence, prioritized by impact, and delivered on time. Build and maintain strong relationships with key stakeholders across TAI, gTech Ads, gSO, and other partner teams; communicate TAI's strategy, progress, and impact through clear and concise updates and presentations. Provide the strategic direction for the TAI team by establishing operating principles, driving alignment between TAI initiatives and broader gTech Ads objectives, and ensuring the team's work is focused on solving gTech's most significant challenges. Translate business needs and challenges into effective technological solutions by using data analytics tools to develop insights and overcome obstacles. Serve as a key business and operational thought partner to executive-level leadership, using data-driven insights to facilitate strategic discussions and drive high-level decision-making. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less
Posted 1 day ago
12.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : SAP Quality Management (QM) Good to have skills : SAP HANA DB Administration Minimum 12 Year(s) Of Experience Is Required Educational Qualification : Should have completed Graduation from reputed College University Summary: As a Technology Architect, you will design and deliver technology architecture for various platforms, products, or engagements. Your typical day will involve collaborating with cross-functional teams to define solutions that meet performance, capability, and scalability needs. You will engage in discussions to ensure that the architecture aligns with business objectives and technical requirements, while also addressing any challenges that arise during the development process. Your role will require you to stay updated with the latest technology trends and best practices to ensure that the solutions you propose are innovative and effective. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor and evaluate the effectiveness of implemented solutions and make necessary adjustments. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Quality Management (QM). - Strong understanding of technology architecture principles and frameworks. - Experience with system integration and data flow management. - Ability to analyze and optimize system performance. - Familiarity with cloud computing concepts and services. Additional Information: - The candidate should have minimum 12 years of experience in SAP Quality Management (QM). - This position is based at our Gurugram office. - Should have completed Graduation from reputed College University. Should have completed Graduation from reputed College University Show more Show less
Posted 1 day ago
4.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together. Job Overview And Responsibilities As a Senior Automation Test Engineer of Digital Technology at United Airlines, you will be responsible for the delivery of enterprise software testing projects and programs, operation and capital projects with automation first approach. In this role, you will design, implement, and execute automation test strategies and frameworks for all deliverables. Additionally, you will collaborate closely with US Quality Managers and Quality Leads to implement quality governance, quality gates, risk assessment, production signoffs, key metrics (KPIs), and tools selection. Additionally, a Senior Automation Test Engineer, you should have excellent problem-solving skills, attention to detail, and the ability to work in a fast-paced, team-oriented environment. Lead the design and implementation of automation and manual test strategies for various software and systems utilizing best practices and standards. Collaborate with software developers, QE analysts, and system engineers to identify system requirements and ensure quality is met from test planning to production deployment with automation first approach. Own and maintain automation artifacts, tools, licenses & framework. Govern automation standards & best practices. Conduct automation audits and assess ROIs. Manage and mitigate testing related risks and issues. Identify and maintain testing KPI's, track trends and own the power BI reports. Integrate automation frameworks with continuous integration and deployment pipelines Integrate GenAI into existing automation framework and improve the quality of the automation test scripts for functional, regression, sanity and end-to-end testing. This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc. Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree in Computer Science, Computer Engineering or 4 years of relevant work experience 4-6 years of experience in Software Automation AWS Cloud Practitioner ISQTB / CSTE or similar Loadrunner Test automation programming / scripting with solid skills in one of the tools for UI, API and Desktop – API Testing, ReadyAPI, Rest Assure, Selenium (UI), Cloud testing, ADO/JIRA or similar, Mainframe testing, Postman, Fiddler Software Test Life Cycle Agile & Waterfall Methodologies Backend Testing (API, Mainframe, Middleware) Release Management Processes Cloud Technologies Test Data Modeling Support DevOps CICD implementation Able to work with distributed global teams. Ability to work under time constraint. Support during off / CST hours during production deployments What will help you propel from the pack (Preferred Qualifications): Master's degree Airline Domain Knowledge AccelQ, AWS - (Dynamo DB, Lambda, Cloud Watch, Aurora DB), Java, Dynatrace, Github actions, Harness, Kibana GGN00001967 Show more Show less
Posted 1 day ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
About Us Paxcom, a leading Digital Solution Provider, is now a part of Paymentus , a top electronic bill payment provider in North America. Paymentus leads the marketplace with innovative solutions and has recently partnered with PayPal and Alexa to expand its offerings. For more details, visit Paymentus Location: Gurgaon Working Hours: 2:00 PM to 11:00 PM IST Joining Time: Up to 30 days Qualifications: CA Inter/ CMA / MBA (Finance) or Graduate. Key Technical Skills: Financial Analysis, Variance Analysis, Data Visualization, Tableau, Financial Planning, ERP Systems, Macros, Advance Excel, Cost and Revenue Expense Analysis Summary/Objective The Accounting Analyst is responsible for performing a variety of accounting duties, preparing and managing monthly and quarterly account reconciliations, and owning the accounting for Cost of Revenue and Expenses. Essential Functions/ Responsibilities Accurately prepare and book monthly journal entries, including accruals Reconcile fixed asset accounts across multiple entities, ensuring accuracy and resolving discrepancies Perform detailed reconciliations of prepaid asset accounts, verifying balances and ensuring proper accounting treatment. Diligently prepare various balance sheet account reconciliations, obtain the necessary detailed transactions for the account and investigate and correct reconciling items Utilize analytical review techniques when reviewing journal entries, account activity, and account reconciliations, to ensure accurate reporting by identifying discrepancies or errors Reconcile Cost of Revenue to external reports, investigating variances and ensuring data integrity Investigate and resolve ad-hoc queries related to various accounts, with a particular focus on Gross Margin analysis, providing clear and concise explanations Preparing various monthly financial reports and ad-hoc reports that support business decisions Identify and implement process improvements related to reconciliations and financial analysis Support new projects that add value to the organization Identify and implement process improvements related to reconciliations and financial analysis Perform other duties as required Education And Experience CA, CMA or Bachelor’s degree in finance or business and either be on a path to achieve your accounting designation (CPA) or have your CPA Have a minimum of three to five (3-5) years’ experience in finance or accounting, in a financial institution would be an asset Have experience with full-cycle accounting Proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUPs, advanced formulas) and other Microsoft Office products (Word, Outlook etc.) Be comfortable using General Leger software; example Sage Intacct or other ERP systems Ability to work independently and manage multiple tasks effectively in a fast-paced environment. Be eager to apply your knowledge of financial accounting principles to everything that you do Ability to maintain a high level of accuracy and attention to detail Be quick to respond to requests for service from management and other departments Inherently demonstrate a high level of integrity and be trustworthy Excellent communication and interpersonal skills, with the ability to explain complex financial information clearly Use your courage to take action in difficult and challenging situations and deal with uncertainty What We Expect from You: Ability to thrive in a fast-paced environment and adapt to changing priorities. Ready to give high quality deliverables as per timeline Detail-oriented focus, with the initiative to seek support when needed. Excellent written and verbal communication skills for both technical and non-technical audiences. Why Join Us? Freedom to work without micromanagement. Flexible and relaxed work environment. Motivating working conditions. Supportive, professional, and achievement-oriented management team. Competitive remuneration. Opportunity to learn new skills and work on the latest technologies daily. Show more Show less
Posted 1 day ago
3.0 - 5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? To provide exceptional customer support and efficient order management by delivering tailored telephone and email assistance, managing front office request tickets, and overseeing purchase and sales order processes. This role is responsible for handling exceptions and escalations, resolving and investigating discrepancies, responding to high-priority inquiries and requests, and managing escalations between the Danone team, their stakeholders, and the DSP Front Office. The position ensures accurate record-keeping, effective stakeholder management, and seamless execution of request-related tasks to enhance client satisfaction and operational efficiency. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology regarding the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Provide telephone and email support to requestors (client location, language and process specific). 1.1 Receive and review requests according WORK INSTRUCTIONS by phone or e-mail for new claims and requests provided by Danone, customer or suppliers and return to Danone/Customer/Supplier any incomplete/inaccurate claims and requests in accordance with written Danone guidelines. 1.2 Analyze claim and requests in accordance with Danone written instructions. 1.3 Process requests by Front Office or route the requests to experts in accordance with written Danone guidelines “and in accordance with Danone’s expert support matrix. Requests related to Contract management: manual creation, modification & deletion Requests related to Non-standard Procurement Flow Purchase order management: creation, modification & inquiries Requests related to invoice inquiries which requires invoice investigations related to ? Goods Receipt: review POs, evaluate, confirm delivery, post GR ? 3WM discrepancies claims resolution ? Blocked invoices reporting: follow up blocked items, resolved ? Invoice rejections ? Customer Invoice Support Requests related to Tradeshift concerns 1.4 Implement the ticket resolution in accordance with written Danone guidelines and inform all involved parties. 1.5 Respond to Customer and Danone queries within agreed timelines, but at all times within a reasonable period of time given the circumstances. 1.6 Close the ticket according to agreed closure conditions with Danone. 2. Management of tickets queue, with a strong emphasis on urgent request, monitoring ticket inflow, tracking aging tickets, and ensuring timely follow-up responses. 3. Prepare process related reports, including those assigned by team leads. Appointed Key Users should be responsible in generating process-related reports, updating the Work Instructions assigned as their process scope and ensuring improving success rate of the RPAs. 4. Attend, participate and can manage the daily team huddle, client calls related to the requests, weekly or monthly governance and process trainings and alignments. 5. Comply and would be able to articulate and analyze Operational maturity reports and productivity tools such as IW GPH, AIDT and SQF. 6. Perform volume allocation to available team members and send end of day output. 7. Provide comprehensive assistance to team inquiries or concerns and oversee the team in the absence of the lead. 8. Raise operational risk to Junior Lead. BCom Show more Show less
Posted 1 day ago
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