UClean

Company Description UClean is Asia's largest chain of live laundry and dry-cleaning stores operating on a hyperlocal neighborhood model. The brand partners with micro-entrepreneurs to start their own UClean franchise, supporting them to achieve profitability and sustainability. UClean offers a range of curated cleaning services including laundry by kg, dry-cleaning, shoe cleaning, bags & luggage cleaning, upholstery, and carpet cleaning to become a one-stop-shop for all cleaning requirements. Role Description This is a full-time on-site role in Faridabad for a Legal Compliance Specialist at UClean. The Legal Compliance Specialist will be responsible for ensuring compliance with all legal regulations and internal policies, conducting compliance audits, and implementing compliance management strategies. Key Responsibilities: Provide legal advice on corporate matters, contracts, agreements, and regulatory compliance. Draw, review, and negotiate contracts, MOUs, and other legal documents. Ensure compliance with applicable laws, regulations, and internal policies. Manage and oversee royalty collection processes to ensure timely payments and compliance with agreements. Monitor and address legal risks associated with business operations. Liaise with external legal counsel and regulatory authorities as required. Conduct regular audits and compliance checks across various departments. Develop and implement policies and procedures to ensure corporate governance and compliance. Train and mentor team members on legal and compliance matters. Qualifications and Skills: Bachelor’s degree in law (LLB) or related field. Minimum of 2+ years of experience in legal and compliance roles, preferably in a corporate setting. Strong understanding of Indian corporate laws, labor laws, and regulatory frameworks. Experience in royalty collection and contract management is a must. Excellent written and verbal communication skills in English. High attention to detail with strong analytical and problem-solving abilities. Proven ability to handle multiple tasks and work in a dynamic environment. Strong interpersonal skills with the ability to work collaboratively across teams. What We Offer: A dynamic and inclusive work environment. Opportunity to work with a fast-growing and innovative organization. Competitive salary and benefits package Our Budget for this role is 25k - 35k/ month Show more Show less

Job Title: Content Strategist Experience - Min 1 Year Role Overview UClean is seeking a creative and driven Content Creator to elevate our official Instagram presence and support store-level marketing through engaging reels and short-form video content. This role is ideal for someone who understands social media deeply and can craft content that resonates with both domestic and international audiences, helping build awareness and community engagement around the UClean brand. Key Responsibilities Content Production: Plan, shoot, and edit engaging reels and videos tailored for UClean’s Instagram and Facebook platforms. Localized Promotions: Develop content for store-level campaigns, highlighting local offers, services, and customer experiences. Global Reach: Adapt content for international relevance, keeping in mind cultural nuances and preferences. Trend Analysis: Stay current with platform trends, including audio tracks, hashtags, transitions, and editing styles, to ensure content remains timely and engaging. Content Calendar: Collaborate with the digital marketing team to brainstorm, organize, and execute weekly content calendars. Brand Consistency: Maintain alignment with UClean’s visual identity and tone while keeping content fresh and creative. Key Performance Indicators (KPIs) Performance will be reviewed based on overall contribution to brand engagement and content quality. Engagement Performance: Consistent improvement in engagement on social platforms (likes, comments, shares, saves). Content Reach: Development of content that connects with new and diverse audiences across geographies. Video Quality & Completion: Strong storytelling that encourages viewers to watch content through to completion. Content Volume: Regular output of high-quality reels and posts that align with the content calendar. Audience Growth Support: Contribution to overall brand growth and awareness, particularly on Instagram and Facebook. Requirements A proven portfolio of Instagram/Facebook reels or short-form video content. Proficiency in mobile editing tools such as CapCut, InShot, and Canva. Strong grasp of visual storytelling, editing techniques, and attention to detail. Ability to identify and creatively adapt trending content styles. Comfortable working independently and delivering projects within deadlines. You can also share your CV with this email: hrd@uclean.in, or WhatsApp us at 8287312336. Also, connect with Porus Bisht from the hiring team. Show more Show less

Company Description UClean is Asia's largest chain of live laundry and dry-cleaning stores, operating on a hyperlocal neighborhood model. By partnering with micro-entrepreneurs, UClean empowers them to launch their own UClean franchise, providing support to ensure profitability and sustainability. The company has expanded to 100+ cities within six years. UClean aims to be a one-stop-shop for cleaning requirements, offering services such as laundry by kg, dry cleaning, shoe cleaning, and carpet cleaning. Role Description This is a full-time on-site role for a Sales Associate/Manager based in Faridabad, Delhi. The role involves managing customer relationships, achieving sales targets, and ensuring customer satisfaction. Daily tasks include engaging with customers, presenting UClean's services, coordinating with the operations team, handling inquiries, and closing sales. The Sales Associate/Manager will also be responsible for developing sales strategies and maintaining knowledge of all services provided. Qualifications Sales and Customer Relationship Management skills Ability to achieve sales targets and develop sales strategies Communication and Interpersonal skills Problem-solving and Negotiation skills Knowledge of cleaning services industry is a plus Bachelor's degree in Business, Marketing, or related field preferred Experience in a sales role is advantageous Proficiency in using CRM software and MS Office

Job Description: Civil Project and Maintenance Manager for Retail Laundry Company Position Summary: The Maintenance and Project Manager is responsible for overseeing and managing the maintenance operations and project activities of a laundry company. This includes supervising the maintenance team, conducting regular service schedule, planning, breakdown reduction and executing maintenance projects, and ensuring the overall efficiency and effectiveness of the facility's operations. Key Responsibilities: 1. Maintenance Operations: - Supervise and manage a team of maintenance staff, including assigning work tasks, providing training, and evaluating performance. - Conduct regular audits and plan maintenance checks to identify and address equipment and facility issues. - Develop and implement maintenance procedures and protocols to ensure efficient operations and minimize downtime. - Coordinate with external service providers and vendors for equipment repairs and maintenance as needed. - Monitor and maintain equipment inventory, ensuring that all necessary parts and supplies are stocked. - Manage the maintenance budget effectively, tracking expenses, planning team visit to sites and making cost-effective equipment purchase recommendations. 2. Project Planning and Execution: - Lead and oversee Store projects, including renovations, upgrades, and equipment installations. - Develop project plans, including timelines, budget estimates, and resource allocation. - Coordinate with internal stakeholders to identify project goals, requirements, and objectives. - Source and select contractors or external service providers to execute project tasks. - Monitor project progress, ensuring that work is completed within established timelines and budgets. - Conduct regular project status meetings and communicate updates to relevant stakeholders. 3. Compliance and Safety: - Ensure that the facility is compliant with all safety and regulatory standards. - Develop and enforce safety protocols, procedures, and training programs for maintenance and store staff. - keep update on safety inspections and audits to identify potential hazards and address them promptly. - Stay updated on industry best practices and emerging trends related to maintenance and safety. 4. Team Management: - Recruit, select, plan visit schedule and train maintenance personnel as required. - Mentor and develop staff members by providing guidance, performance feedback, and training opportunities. - Foster a positive and collaborative work environment, promoting teamwork and communication within the maintenance team. Qualifications and Skills: - Civil degree or a related field is preferred. - Proven experience in maintenance management, preferably in a similar role within the laundry industry. - Strong technical knowledge of laundry equipment, maintenance techniques, and project management. - Excellent leadership and team management skills, with the ability to motivate and engage staff. - Strong problem-solving abilities and attention to detail. - Solid organizational and time management skills, with the ability to prioritize tasks effectively. - Excellent communication and interpersonal skills. - Able to work in high pressure work environment with on call availability 24 by 7 for emergency.

Position: Customer Care Executive Location: UClean, Surajkund, Faridabad Department: Customer Service Reports to: Customer Service Manager About Us UClean is a premier [industry, e.g., laundry and home services] provider dedicated to delivering top-notch services and exceptional customer experiences. With a commitment to quality and innovation, we are expanding our team at our Surajkund, Faridabad location and seeking a Customer Care Executive to join us in our mission to exceed customer expectations. Job Summary The "Customer Care Executive" will play a key role in providing outstanding support to our customers at the Surajkund, Faridabad location. This role involves managing customer interactions, resolving issues, and ensuring a positive and seamless experience. The ideal candidate will be customer-focused, articulate, and proactive in addressing and resolving customer needs. Key Responsibilities Customer support: Handle customer inquiries and provide accurate information regarding services, pricing, and company policies via phone, email, chat, and in-person interactions. Issue resolution: Address and resolve customer complaints and issues promptly and effectively. Escalate complex issues to the appropriate department when necessary. Product and service knowledge: Maintain an in-depth understanding of UCleans services and policies to offer precise and helpful information to customers. Documentation: Record all customer interactions, feedback, and resolutions accurately in the companys CRM system. Follow-up: Conduct follow-up communications to ensure customer satisfaction and address any lingering concerns. Feedback collection: Gather and report customer feedback to assist in improving services and operational procedures. Team collaboration: Work closely with team members and other departments to enhance the overall customer experience and resolve issues. Compliance: Adhere to UCleans policies, procedures, and regulatory requirements. Qualifications Education: High school diploma or equivalent required; Bachelors degree in Business Administration or related field preferred. Experience: Previous experience in a customer service or call center environment is beneficial. About Company: At UClean, we are building India's first organized chain of laundry and home cleaning stores, focused on fostering the DIY (do it yourself) culture. With technology at the heart of the brand, UClean also enables time-crunched customers to avail of pick-n-drop service from the comforts of their homes or office. UClean is committed to working with other entrepreneurs and investors and co-build the UClean brand with them through the franchise route. The entrepreneurs are trained, equipped, and handheld in building & operating their own UClean franchise store. With some of the most credible partners on board for a venture of this nature, UClean is striving to not just be a brand but an overall segment creator.,

You will be working as a Franchise Sales Executive at UClean's Faridabad location. Your main responsibility will be to follow up on franchise leads, engage with potential customers, build strong relationships, showcase UClean's services, and meet sales targets. Your key duties will include calling all assigned franchise leads, categorizing leads into Hot, Warm, and Cold, sharing proposals and explaining UClean's business model to leads, scheduling meetings with promising leads, collaborating with the team to convert prospects into franchisees, exceeding sales targets, possessing strong communication skills, maintaining reports, and being willing to travel locally and to other cities for meetings and events as required.,

URCUP is an exciting new coffee and dining destination, committed to delivering exceptional coffee, wholesome food, and warm hospitality. We believe in creating a space where quality meets creativity, and every cup tells a story. As we gear up for our grand launch, we’re looking for passionate individuals to join us on this flavorful journey. Barista Location: SurajKund, Faridabad Type: Full-Time Reports To: Café Manager Key Responsibilities: Prepare high-quality coffee and espresso-based drinks with precision and consistency. Maintain cleanliness and organization of the coffee bar and equipment. Offer excellent customer service; engage guests and provide product knowledge. Monitor inventory of coffee beans, milk, and other bar supplies. Adhere to food safety and hygiene standards. Requirements: Previous barista experience preferred, but training will be provided. Passionate about coffee and customer experience. Energetic, friendly, and team oriented. Ability to multitask in a fast-paced environment. Why Join UR CUP At URCUP, we believe in more than just great coffee — we believe in great people. By joining our team, you become part of a growing brand that values creativity, collaboration, and career growth. ✅ Competitive salaries ✅ Training & career development ✅ Fun, friendly, and inclusive work culture 📧 Send your updated resume to: hrd @urcupcoffee.com: (Please mention the position you’re applying for in the subject line.)

Role Description Location : Faridabad, Haryana | Work type: Full time, on-site | Schedule: Flexible hours aligned to international time zones (MENA, Europe, SEA) About the role UClean is expanding across international markets. You will be the primary relationship owner for our international franchise partners, ensuring frictionless communication, fast issue resolution, and consistent brand standards. You will run the partner cadence, coordinate internal teams to solve problems, and build trust that translates into growth and long-term renewals. Key responsibilities Own day-to-day communication with assigned international franchise partners through email, WhatsApp, Zoom and Google Meet. Maintain a friendly, solutions-first tone and keep conversations documented in CRM or PRM. Run a governance rhythm: weekly progress touchpoints, monthly performance reviews, quarterly business reviews with action logs and follow through. Triage partner issues, set clear SLAs, and drive cross-functional resolution with Operations, Supply Chain, Marketing, Tech and Finance. Close the loop with partners and record learnings in a knowledge base. Support onboarding of new master franchisees and their teams. Share UClean SOPs, operations manuals, brand guidelines, pricing updates, and coordinate training calendars. Monitor compliance to brand and operational standards. Coordinate remote or on-site audits, track corrective actions, and coach partners on best practices. Build and maintain a Partner Health dashboard. Track KPIs such as response time, resolution time, partner CSAT or NPS, audit scores, store openings and training completion. Coordinate co-marketing requests, local launch plans, and calendarized campaigns with the central marketing team. Surface partner feedback and market insights to leadership. Translate qualitative feedback into structured problem statements and proposals. Prepare crisp weekly updates for leadership on risks, wins and upcoming decisions. Travel when required for partner launches, audits or reviews. Must-have qualifications 3 to 5 years in partner success, account management, franchise operations, channel partnerships or international business. Hospitality, retail or QSR franchise experience is a plus. Excellent spoken and written English. Arabic is a strong advantage. Additional MENA or SEA languages are a plus. Strong cross-cultural communication, stakeholder management and conflict-resolution skills. Comfortable working to international time zones, including evening hours when needed. Analytical and organized. Proficient with Google Sheets or Excel for tracking KPIs and creating dashboards. Hands-on with CRM or PRM tools and ticketing systems. Bachelor’s degree in business, International Relations, Hospitality or equivalent. MBA preferred. Traits that thrive at UClean People-first relationship builder with high empathy and diplomacy Clear communicator who can say no gracefully and still maintain trust Bias to action, follow-through and documentation Structured problem solver who can simplify complexity Detail orientation with the ability to juggle multiple partners and priorities Success metrics You will be measured on a focused set of outcomes, such as: Partner satisfaction (CSAT or NPS) and qualitative feedback trends First response time and average resolution time to partner tickets Renewal, expansion and store opening cadence for assigned markets Brand and operations compliance scores from audits Engagement in the cadence (attendance, training completion, action closure rate) Reduction in repeat issues through playbooks and root-cause fixes Tools you will use Google Workspace, Zoom and Google Meet, Slack, a CRM or PRM platform, and a ticketing tool. Comfort with dashboards and basic reporting is important. Work location and travel On-site in UClean’s Faridabad office Minimal travel would be required Equal opportunity UClean is an equal opportunity employer. We value diversity of backgrounds, experiences and viewpoints. How to apply Send your resume and a short note on a time you turned around a difficult partner relationship to hrd@uclean.in with the subject line “ International Partner Relationship Manager ”.

You will be joining UClean as a Legal Compliance Specialist in Faridabad on a full-time basis. Your primary responsibility will involve ensuring compliance with legal regulations and internal policies, conducting compliance audits, and implementing strategies to manage compliance effectively. Your key responsibilities will include providing legal advice on corporate matters, contracts, agreements, and regulatory compliance. You will also be responsible for drafting, reviewing, and negotiating contracts and other legal documents. Additionally, you will need to ensure compliance with all applicable laws, regulations, and internal policies, while monitoring and addressing legal risks associated with business operations. You will also be required to liaise with external legal counsel and regulatory authorities when necessary, conduct regular audits and compliance checks across various departments, and develop and implement policies and procedures to ensure corporate governance and compliance. Furthermore, part of your role will involve training and mentoring team members on legal and compliance matters. To be successful in this role, you should hold a Bachelor's degree in law (LLB) or a related field and have a minimum of 2+ years of experience in legal and compliance roles, preferably in a corporate setting. You should possess a strong understanding of Indian corporate laws, labor laws, and regulatory frameworks, along with experience in royalty collection and contract management. Excellent written and verbal communication skills in English, high attention to detail, strong analytical and problem-solving abilities, and the ability to handle multiple tasks in a dynamic environment are essential for this role. Additionally, you should have strong interpersonal skills and the ability to work collaboratively across teams. In return, UClean offers a dynamic and inclusive work environment, an opportunity to work with a fast-growing and innovative organization, and a competitive salary and benefits package. The budget for this role ranges from 25k to 35k per month.,