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4.0 - 6.0 years

0 Lacs

Gurugram, Haryana, India

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4-6 years of experience with data analytics Skilled in Databricks using SQL Working knowledge of Snowflake and Python Hands-on experience on large datasets and data structures using SQL Experience working with financial and/or alternative data products Excellent analytical and strong problem-solving skills Exposure on S&P Capital IQ Exposure to data models on Databricks Education: B.E./B.Tech in Computer Science or related field Show more Show less

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0.0 - 3.0 years

1 - 3 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Foundit logo

Your role and responsibilities As Delivery Practitioner, you are responsible for transaction processing In Outsourcing Industry for some Transaction processing/Data Entry/Insurance Verification in Operations. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Responsibilities Should have healthcare domain basis knowledge Patient/Payor Authorization knowledge/experience will be preferred Ensure client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 0-1-year work experience in healthcare domain Ability to handle queries through calls and Email follow-ups Willingness to perform job role in shifts as required Good Communication Skills with fluency Ability to work under pressure situations Preferred technical and professional experience Proficient in Microsoft Office applications Experience in handling queries via calls and emails is highly desired Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

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5.0 - 8.0 years

5 - 8 Lacs

Gurgaon / Gurugram, Haryana, India

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In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Front-end Web Developer includes: 5-8 years of experience in software development using modern languages Implemented Clean Code principles, Junits Thorough understanding of React native and NodeJS and its core principles Experience developing and consuming REST APIs / GraphQL, manage data on the client with Redux and GraphQL, and test everything with Jest Preferred technical and professional experience Good to have: Measure and resolve performance bottlenecks, using tools like Chrome DevTools Good to know - Lighthouse, Web Page test, or custom tooling

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0.0 - 1.0 years

3 - 6 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

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Responsibilities: Should follow the standard pre-decided SOP to resolve and close level 0/1 issues on the first call. Should capture all necessary data and specific details when transferring a ticket for L1/L2 support. Should ensure TAT is met as per committed SLAs. Should support CAC manager in ensuring least possible breakdown issues/tickets are being transferred to L2. Should ensure tickets are being generated and relevant details are being captured for every planned or unplanned activity performed at client site. Should ensure timely and effective action as per decided workflow basis priority and severity for each ticket Should ensure requisite internal/external escalation basis priority, severity and expected/elapsed resolution time Should ensure client satisfaction feedback is taken and captured for every ticket Should prepare and deliver regular productivity and performance reports to all clients as per decided schedule basis AMC Should ensure all relevant site specific documentation is captured and maintained in a systematic manner across all clients Should support CAC manager in creating and monitoring reliability and stability metrics for each installation Should support CAC manager in developing frameworks to predict potential failures based on past issues Should Monitor proactive alerts in dashboard and ensure that the same is timely communicated and resolved through L1/L2 engineers Requirements: Any Graduate Engineer with 0-2 yrs experience as NOC engineer / Incident Engineer at reputed B2B support / NOC team / Telecom Good analytical Problem solving skills Basic understanding of Linux, Microsoft OS communication protocols Excellent oral and written communication skills in English Past experience in client service will be an advantage ITIL Certification will be an advantage

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0.0 - 2.0 years

3 - 6 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

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Responsibilities: Should follow the standard pre-decided SOP to resolve and close level 0/1 issues on the first call. Should capture all necessary data and specific details when transferring a ticket for L1/L2 support. Should ensure TAT is met as per committed SLAs. Should support CAC manager in ensuring least possible breakdown issues/tickets are being transferred to L2. Should ensure tickets are being generated and relevant details are being captured for every planned or unplanned activity performed at client site. Should ensure timely and effective action as per decided workflow basis priority and severity for each ticket Should ensure requisite internal/external escalation basis priority, severity and expected/elapsed resolution time Should ensure client satisfaction feedback is taken and captured for every ticket Should prepare and deliver regular productivity and performance reports to all clients as per decided schedule basis AMC Should ensure all relevant site specific documentation is captured and maintained in a systematic manner across all clients Should support CAC manager in creating and monitoring reliability and stability metrics for each installation Should support CAC manager in developing frameworks to predict potential failures based on past issues Should Monitor proactive alerts in dashboard and ensure that the same is timely communicated and resolved through L1/L2 engineers Requirements: Any Graduate Engineer with 0-2 yrs experience as NOC engineer / Incident Engineer at reputed B2B support / NOC team / Telecom Good analytical Problem solving skills Basic understanding of Linux, Microsoft OS communication protocols Excellent oral and written communication skills in English Past experience in client service will be an advantage ITIL Certification will be an advantage

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0.0 - 2.0 years

0 - 2 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

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Listening & monitoring customer complaints & queries Maintain a good relation with new or old customers Handle and resolve customer complaint in a professional and empathetic manner Immediate joiners only Required Candidate profile Freshers/ Experienced/ UG/ Grad Should be available in GURGAON & NOIDA Should be flexible in rotational shifts Should be confident person Available in Delhi Allowances Unlimited Incentives

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0.0 - 1.0 years

3 - 6 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

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Roles and Responsibilities : Responsible for efficiently handling and resolving technical issues which have been passed onby L2. Ensure timely and effective action as per decided work flow basis priority and severity for each ticket. Should ensure maximum issues are resolved without L4/R&D involvement. Should ensure adherence to committed SLAs for each reported issue. Should follow ticketing SOPs and ensure tickets are being generated for R&D with all relevant technical details captured for every issue. Should follow internal escalation matrix basis severity and resolution time. Should ensure all relevant site-specific technical documentation as well documentation regarding new product lines/or features are accurately captured from R&D and shared with Should support CSMs in developing eminently capable and technically competent team of assistant client service managers and service engineers. Responsible for creating and monitoring software and hardware component wise reliability metrics for each installation. Should develop framework to predict potential/future failures and ensure requisite preventive measures are taken. Skill Required : Engineering graduate fresher or with at least 6 months of experience in a 24*7 Software Support role. Experience with Linux/Unix Experience with SQL Experience/Strong knowledge with scripting - Python/Shell. Must have strong communication skills. Willing to work in rotational shifts. Good analytical and reasoning skills.

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0.0 - 4.0 years

3 - 6 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Foundit logo

Roles and Responsibilities : Responsible for efficiently handling and resolving technical issues which have been passed on by L2. Ensure timely and effective action as per decided work flow basis priority and severity for each ticket. Should ensure maximum issues are resolved without L4/R&D involvement. Should ensure adherence to committed SLAs for each reported issue. Should follow ticketing SOPs and ensure tickets are being generated for R&D with all relevant technical details captured for every issue. Should follow internal escalation matrix basis severity and resolution time. Should ensure all relevant site-specific technical documentation as well documentation regarding new product lines/or features are accurately captured from R&D and shared with Should support CSMs in developing eminently capable and technically competent team of assistant client service managers and service engineers. Responsible for creating and monitoring software and hardware component wise reliability metrics for each installation. Should develop framework to predict potential/future failures and ensure requisite preventive measures are taken. Skill Required : Engineering graduate fresher or with at least 6 months of experience in a 24*7 Software Support role. Experience with Linux/Unix Experience with SQL Experience/Strong knowledge with scripting - Python/Shell. Must have strong communication skills. Willing to work in rotational shifts. Good analytical and reasoning skills.

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6.0 years

0 Lacs

Gurgaon, Haryana, India

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Job Description Having quick turnaround and increased test coverage is the need of the hour; hence the increased emphasis on automation testing across projects. Publicis Sapient is looking for automation experts who in addition to the expertise in the tools and techniques also have the knack to understand the business needs, ROI and accordingly create the automation strategy. Assures consistent quality of Software Applications production by developing and enforcing robust Automated Software QE strategy, practices, and processes, providing documentation and managing people. They collaborate the with the project, business and (QE) teams, to develop detailed automated scripts, test frameworks to make the overall system more effective and efficient for our clients. Responsible for the overall quality of the project through effective QE leadership and management to ensure that all deliverables in terms of time, price and quality are met. This individual must have a proven track record of success building, leading, and managing a functional and technical QE team with a strong sense of quality ownership. This is a hands-on job that requires strategic thinking and planning to provide leadership and expertise throughout the entire QA lifecycle, ensuring the success of the team s manual and automation efforts in an agile working environment Able to estimate for low and medium complexity applications and have used at least one of the estimation techniques. Able to handle/oversight a small team ranging from 2 -5 people and can guide them during the complete SDLC cycle starting from test case creation till test closure activities Well-versed with most of the activities in defect management process, can define/enhance the defect documentation and TAR lifecycle process independently Have expertise to enforce/adhere defect or other processes in the team Preferred (Mostly for people being hired at the Senior Associate Career Stage) Mentored or coached at least one person. Can define Automation Test strategy and test plan for low and medium complexity applications taking into account the business needs, ROI etc. Able to maintain and report test coverage matrix Able to identify device coverage for the application in question. Can devise regression testing approach Qualifications 6-9 years of experience with QE for distributed, highly scalable systems. Good understanding of OOPS concepts and strong programming skills in Java, Groovy, or JavaScript Hands-on experience in working with at least one GUI-based test automation tool for desktop and/or mobile automation. Experience with multiple tools will be added advantage Proficient in writing SQL queries & familiarity with the process of test automation tool selection & test approach. Experience in designing and developing automation frameworks and creation of scripts using best industry practices such as Page object model Integrate test suites into the test management system and custom test harness. Familiar with the implementation of design patterns, modularization, and user libraries for framework creation Can mentor team as well as has short learning curve for new technology, Understands all aspects of Quality Engineering. Understanding of SOAP and REST principles Thorough understanding of microservices architecture. In-depth hands-on experience of working with at least one API testing tool like RestAssured, SOAP UI, NodeJS Hands-on experience working with Postman or similar tool & parsing complex JSON & XML and data validation using serialization techniques like POJO classes or similar Hands-on experience in performing Request and Response Schema validation, Response codes, and exceptions. Good Understanding of BDD, TDD methodologies, and tools like Cucumber, TestNG, Junit, or similar. Experience in defining API E2E testing strategy, designing and developing API automation framework. Working experience on building tools Maven / Gradle, Git, etc. Experience in creating test pipeline – CI/CD, possess domain knowledge to identify issues across those domains, understand their impact, and drive resolution [(familiar/expert in domains like retail banking, automobile, insurance, betting, food markets, hotel industry, healthcare) Used /Exposure to automation tool for automating mobile applications & non-functional testing To set up test environment for execution on cloud environments such as Sauce Labs, browser stack. Knowledge of new tools (open source & licensed) in the automation world and have the knack to explore them and keep abreast with the latest tools in the market Expertise in creating test automation frameworks, implementing and maintaining them on a project Experience in the modern agile practices such as BDD/Cucumber, DevOps Knowledge and experience in service virtualization and tools like CA Lisa. Hands-on knowledge of setting up PACT Broker and writing PACT tests is desirable Experience in test management tools like Xray & Zephyr and integration of test framework with these tools. Understanding of commonly used software design patterns like Builder, Factory, Singleton and Façade Possess excellent Communication skills (written, verbal both formal & informal). Helps to create a positive, collaborative working environment for the team. Quick grasping and flexibility to adapt to new technologies/processes & Ability to multi-task under pressure and work independently with minimal supervision. i.e. Ability to prioritize when under pressure Efficiently makes tough decisions and communicates them effectively & independently manages operational level client meetings. Develops strong relationships with appropriate client stakeholders. Acts as the primary POC/facilitator for planned (regular) client meetings. Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.) Education: Full time Bachelor’s/Master’s engineering degree Additional Information Additional Information Gender-Neutral Policy 18 paid holidays throughout the year Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across truly value. Show more Show less

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9.0 - 12.0 years

0 Lacs

Gurugram, Haryana, India

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At PR Pundit Havas Red , we are seeking a dynamic, strategic, and experienced Account Director (9 to 12 years of work experience) to lead PR campaigns, manage high-value clients, and drive exceptional results. This is a leadership role requiring deep media relationships, team management experience, and the ability to deliver integrated communications strategies across Fashion/Beauty/Luxury sector. Requisites: • Candidate should have relevant experience of 9-11 years in the field of PR for sectors like Beauty, Fashion & Luxury • In-depth understanding and well-networked with relevant feature media and bloggers • Has expertise in creating content/business communiqué that builds and bolsters strong & sophisticated brand identities. • Strategic thinker with the ability to lead and inspire teams • Ability to thrive in a fast-paced, deadline-driven environment • Proven experience in managing large accounts and multiple stakeholders • Strong communication skills, both verbal/written. Responsibilities: Client Management: Serve as the primary point of contact for key clients, ensuring seamless communication, strategic counsel, and delivery of exceptional PR campaigns. Strategy Development: Lead the development of PR strategies that align with client goals, integrating media relations, content, influencer, and digital outreach. Media Relations: Build and maintain strong relationships with journalists, editors, and influencers across sectors. Drive top-tier media coverage through proactive outreach and storytelling. Team Management: Mentor and lead a team of associates and managers; oversee team performance, growth, and development. Campaign Execution: Ensure high-quality execution of campaigns, press releases, media kits, events, and reports. Business Development: Support in new business pitches, proposals, and organic growth of existing accounts. Reporting & Analysis: Provide data-driven insights, media coverage analysis, and strategic recommendations to clients. Crisis Communications: Lead issue management and crisis response strategies for clients when required. Interested candidates may directly apply or share their resumes on gurleen.gujral@prpundithavasred.com Show more Show less

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10.0 years

0 Lacs

Gurugram, Haryana, India

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About Us: Athena is India's largest institution in the "premium undergraduate study abroad" space. Founded 10 years ago by two Princeton graduates, Poshak Agrawal and Rahul Subramaniam, Athena is headquartered in Gurgaon, with offices in Mumbai and Bangalore, and caters to students from 26 countries. Athena’s vision is to help students become the best version of themselves. Athena’s transformative, holistic life coaching program embraces both depth and breadth, sciences and the humanities. Athena encourages students to deepen their theoretical knowledge and apply it to address practical issues confronting society, both locally and globally. Through our flagship program, our students have gotten into various, universities including Harvard University, Princeton University, Yale University, Stanford University, University of Cambridge, MIT, Brown, Cornell University, University of Pennsylvania, University of Chicago, among others. Learn more about Athena: https://www.athenaeducation.co.in/article.aspx Role Overview We are looking for an AI/ML Engineer who can mentor high-potential scholars in creating impactful technology projects. This role requires a blend of strong engineering expertise, the ability to distill complex topics into digestible concepts, and a deep passion for student-driven innovation. You’ll help scholars explore the frontiers of AI—from machine learning models to generative AI systems—while coaching them in best practices and applied engineering. Key Responsibilities: Guide scholars through the full AI/ML development cycle—from problem definition, data exploration, and model selection to evaluation and deployment. Teach and assist in building: Supervised and unsupervised machine learning models. Deep learning networks (CNNs, RNNs, Transformers). NLP tasks such as classification, summarization, and Q&A systems. Provide mentorship in Prompt Engineering: Craft optimized prompts for generative models like GPT-4 and Claude. Teach the principles of few-shot, zero-shot, and chain-of-thought prompting. Experiment with fine-tuning and embeddings in LLM applications. Support scholars with real-world datasets (e.g., Kaggle, open data repositories) and help integrate APIs, automation tools, or ML Ops workflows. Conduct internal training and code reviews, ensuring technical rigor in projects. Stay updated with the latest research, frameworks, and tools in the AI ecosystem. Technical Requirements: Proficiency in Python and ML libraries: scikit-learn, XGBoost, Pandas, NumPy. Experience with deep learning frameworks : TensorFlow, PyTorch, Keras. Strong command of machine learning theory , including: Bias-variance tradeoff, regularization, and model tuning. Cross-validation, hyperparameter optimization, and ensemble techniques. Solid understanding of data processing pipelines , data wrangling, and visualization (Matplotlib, Seaborn, Plotly). Advanced AI & NLP Experience with transformer architectures (e.g., BERT, GPT, T5, LLaMA). Hands-on with LLM APIs : OpenAI (ChatGPT), Anthropic, Cohere, Hugging Face. Understanding of embedding-based retrieval , vector databases (e.g., Pinecone, FAISS), and Retrieval-Augmented Generation (RAG). Familiarity with AutoML tools , MLflow, Weights & Biases, and cloud AI platforms (AWS SageMaker, Google Vertex AI). Prompt Engineering & GenAI Proficiency in crafting effective prompts using: Instruction tuning Role-playing and system prompts Prompt chaining tools like LangChain or LlamaIndex Understanding of AI safety , bias mitigation, and interpretability. Required Qualifications: Bachelor’s degree from a Tier-1 Engineering College in Computer Science, Engineering, or a related field. 2-5 years of relevant experience in ML/AI roles. Portfolio of projects or publications in AI/ML (GitHub, blogs, competitions, etc.) Passion for education, mentoring , and working with high school scholars. Excellent communication skills, with the ability to convey complex concepts to a diverse audience. Preferred Qualifications: Prior experience in student mentorship, teaching, or edtech. Exposure to Arduino, Raspberry Pi, or IoT for integrated AI/ML projects. Strong storytelling and documentation abilities to help scholars write compelling project reports and research summaries. Show more Show less

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4.0 years

0 Lacs

Gurgaon, Haryana, India

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Job Description Having quick turnaround and increased test coverage is the need of the hour; hence the increased emphasis on automation testing across projects. Publicis Sapient is looking for automation experts who in addition to the expertise in the tools and techniques also have the knack to understand the business needs, ROI and accordingly create the automation strategy. Assures consistent quality of Software Applications production by developing and enforcing robust Automated Software QE strategy, practices, and processes, providing documentation and managing people. They collaborate the with the project, business and (QE) teams, to develop detailed automated scripts, test frameworks to make the overall system more effective and efficient for our clients. Responsible for the overall quality of the project through effective QE leadership and management to ensure that all deliverables in terms of time, price and quality are met. This individual must have a proven track record of success building, leading, and managing a functional and technical QE team with a strong sense of quality ownership. This is a hands-on job that requires strategic thinking and planning to provide leadership and expertise throughout the entire QA lifecycle, ensuring the success of the team s manual and automation efforts in an agile working environment. Able to estimate for low and medium complexity applications and have used at least one of the estimation techniques. Able to handle/oversight a small team ranging from 2 -5 people and can guide them during the complete SDLC cycle starting from test case creation till test closure activities. Well-versed with most of the activities in defect management process, can define/enhance the defect documentation and TAR lifecycle process independently. Have expertise to enforce/adhere defect or other processes in the team Preferred (Mostly for people being hired at the Senior Associate Career Stage). Mentored or coached at least one person. Can define Automation Test strategy and test plan for low and medium complexity applications taking into account the business needs, ROI etc. Able to maintain and report test coverage matrix Able to identify device coverage for the application in question. Can devise regression testing approach Qualifications 4-6 years of experience. Experience with QE for distributed, highly scalable systems. Good understanding of OOPS concepts and strong programming skills in Java, Groovy, or JavaScript Hands-on experience in working with at least one GUI-based test automation tool for desktop and/or mobile automation. Experience with multiple tools will be added advantage. Proficient in writing SQL queries & familiarity with the process of test automation tool selection & test approach Experience in designing and developing automation frameworks and creation of scripts using best industry practices such as Page object model. Integrate test suites into the test management system and custom test harness Familiar with the implementation of design patterns, modularization, and user libraries for framework creation. Can mentor team as well as has short learning curve for new technology. Understands all aspects of Quality Engineering Understanding of SOAP and REST principles, Thorough understanding of microservices architecture. In-depth hands-on experience of working with at least one API testing tool like RestAssured, SOAP UI, NodeJS Hands-on experience working with Postman or similar tool. Hands-on experience in parsing complex JSON & XML and data validation using serialization techniques like POJO classes or similar Hands-on experience in performing Request and Response Schema validation, Response codes, and exceptions. Good Understanding of BDD, TDD methodologies, and tools like Cucumber, TestNG, Junit, or similar. Experience in defining API E2E testing strategy, designing and developing API automation framework. Working experience on building tools Maven / Gradle, Git, etc. Experience in creating test pipeline – CI/CD Possess domain knowledge to identify issues across those domains, understand their impact, and drive resolution [(familiar/expert in domains like retail banking, automobile, insurance, betting, food markets, hotel industry, healthcare) Used /Exposure to automation tool for automating mobile applications & non-functional testingTo set up test environment for execution on cloud environments such as Sauce Labs, browser stack. Knowledge of new tools (open source & licensed) in the automation world and have the knack to explore them and keep abreast with the latest tools in the market Expertise in creating test automation frameworks, implementing and maintaining them on a project Experience in the modern agile practices such as BDD/Cucumber, DevOps Knowledge and experience in service virtualization and tools like CA Lisa. Hands-on knowledge of setting up PACT Broker and writing PACT tests is desirable Experience in test management tools like Xray & Zephyr and integration of test framework with these tools Understanding of commonly used software design patterns like Builder, Factory, Singleton and Façade Possess excellent Communication skills (written, verbal both formal & informal) Helps to create a positive, collaborative working environment for the team. Quick grasping and flexibility to adapt to new technologies/processes Ability to multi-task under pressure and work independently with minimal supervision. i.e. Ability to prioritize when under pressure Efficiently makes tough decisions and communicates them effectively. Independently manages operational level client meetings. Develops strong relationships with appropriate client stakeholders. Acts as the primary POC/facilitator for planned (regular) client meetings. Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.) Education: Full time Bachelor’s/Master’s engineering degree Additional Information Gender-Neutral Policy 18 paid holidays throughout the year Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across truly value. 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30.0 years

0 Lacs

Gurugram, Haryana, India

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Publicis Groupe is the third largest communications group in the world, a leader in marketing, communication and digital business transformation. Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across four Solution hubs: creative with Publicis Communications (Publicis Worldwide, Saatchi & Saatchi, Leo Burnett, BBH, Marcel, Fallon, MSL, Prodigious), media services with Publicis Media (Starcom, Zenith, Spark Foundry, Blue 449, Performics, Digitas), digital business transformation with Publicis. Sapient and health & wellness communications with Publicis Health. Publicis Groupes agencies are present in over 100 countries around the world. The PGD team in India boasts of over 600+ specialists across Mumbai, Gurgaon, Pune and Bengaluru certified across all major platforms - Amazon, Facebook Blueprint, Google Adwords, Google Shopping, SA 360, Data Studio and more. With solid expertise in Search, Programmatic, Data engineering, Data sciences, Ecommerce, Consulting and Development, the team supports a host of Publicis operations across US, Europe and Asia and their multinational clients. Founded in 1926 by Marcel Bleustein-Blanchet, the father of French advertising, Publicis Groupe is today led by its third CEO in its history, Arthur Sadoun, Chairman & CEO. Maurice Lvy, who led the company for 30 years until June 2017, is today the Chairman of the Groupes Supervisory Board. Job Location's : Gurgaon, Bangalore, Mumbai, Hyderabad & Pune Sounds like you?  Monitor competition and provide suggestions for improvement  Knowledge in any of the E-Commerce Platforms on Amazon, Criteo, Citrus, Lazada, Shopee  Maintaining daily pacing reports, weekly and monthly performance reports & post campaign analysis reports  Provide support in creation of reports and analysis  Traffic all creatives into platform and set up campaigns prior to launch date  MS Excel, Google Sheets  Supporting the team on MBRs, QBRs & annual reviews  Logical and analytical approach while interpreting the numbers You will fit right in if you have :-  Any graduate (Specialization in Marketing, Digital Technologies, Business Management, or relevant field would be preferred).  0.6 to 2 years of experience in Biddable media.  Strong knowledge in various E-Commerce Platforms on Amazon, Criteo, Citrus, Lazada, Shopee Interested please share resumes at neha.bist@publicisgroupe.com Show more Show less

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3.0 years

0 Lacs

Gurugram, Haryana, India

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We are seeking a Senior Accountant to join our Accounting Services practice. This role will be responsible for managing the month-end and annual close and consolidation process for our clients. The ideal candidate will have at least 3+ years of hands-on experience in finance and accounting operations and a strong understanding of key accounting principles. This position offers the opportunity to help build and standardize accounting practices across a growing client base in the U.S. The Senior Accountant will play a key role in driving process improvements and supporting our clients’ financial operations. Candidate is a self-starter who has a very strong understanding of the P&L, Balance Sheet and Cash Flow transactions, and with a deep understanding of financial systems. Responsibilities: Serve as a trusted advisor to clients, supporting the implementation and optimization of financial systems (e.g., General Ledger, billing, T&E, AP procurement). Prepare monthly and annual financial close and consolidation processes for multiple clients. Prepare and post journal entries; manage general ledger activity and reconcile key accounts (bank, cash, prepaid expenses, fixed assets, etc.). Support payroll and deduction entries; oversee accounts payable and receivable, invoicing, and revenue recognition. Prepare accurate and timely financial statements, including P&L, balance sheet, and cash flow reports. Provide guidance on technical accounting matters, ensuring compliance with US GAAP or IFRS as applicable. Apply sound judgment in navigating differences between GAAP and IFRS, especially in areas such as revenue recognition, asset treatment, and expense recognition. Support financial audits by preparing required documentation and working with external auditors. Partner with client leadership on budgeting, FP&A, and special projects, including cash flow forecasting and business analytics. Liaise with client-side banks, vendors, and third-party partners. Contribute to building standardized processes and best practices across consulting engagements. Qualifications: Bachelor’s degree in accounting or commerce; CPA or CA certification required Minimum 3 years of relevant accounting experience Experience with GAAP and/or IFRS standards required Strong understanding of financial statements and core accounting principles Experience with Workday or similar ERP systems is a strong plus Proficiency in accounting software, Microsoft Excel, and G Suite products Highly detail-oriented with strong analytical and problem-solving skills Excellent organizational and written/verbal communication abilities About Us: Makse Group is an expert team of experienced consultants, managers, and advisors with a strong passion for supporting the Workday platform and adjacent business functions. The company headquarters are in Dallas-Fort Worth with satellite offices in Denver and Gurugram. Visit our website: www.maksegroup.com Show more Show less

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1.0 - 4.0 years

1 - 4 Lacs

Gurgaon / Gurugram, Haryana, India

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Responsibilities: Customer Communication & Escalation Handling: Leverage a proven track record in customer communications to ensure clear, consistent, and effective messaging across all customer touchpoints, fostering strong relationships with clients. Manage and resolve customer escalations promptly, ensuring effective communication and swift resolution to maintain a positive customer experience. Stakeholder Engagement: Lead conversations involving multiple stakeholders, collaborating seamlessly with sales, solutions, product, and support teams to align customer experience strategies with the unique demands of our industry. Data Analytics: Apply basic SQL knowledge to analyze data and utilize analytics tools like Grafana & Power BI dashboards. Extract insights from customer data, informing strategic decision-making related to customer segmentation, preferences, and behavior within logistics and warehouse automation. Dashboard Monitoring: Utilize Grafana and Power BI knowledge to monitor and analyze key customer experience metrics, ensuring real-time visibility into the performance of GreyOrange solutions and facilitating data-driven decision-making for supply chain optimization. Customer Success Initiatives: - Develop and implement customer success initiatives specific to the supply chain and logistics sector, owning and improving CSAT (Customer Satisfaction), NPS (Net Promoter Score), on-time AMC (Annual Maintenance Contract) renewals, and other relevant metrics. Enhance overall customer satisfaction, drive loyalty, and identify opportunities for process optimization. Advocacy Program Management: Manage customer advocacy programs, leveraging satisfied clients for testimonials, case studies, and referrals, showcasing GreyOranges impact on transforming logistics and warehouse operations Performance Metrics and Reporting: Establish key performance indicators (KPIs) for customer experience within the logistics and supply chain domain, regularly reporting on metrics and insights to track progress and identify areas for continuous enhancement. Required: 1-4 years of Proven experience in managing complex technical products with a demonstrated ability to quickly learn and adapt to sophisticated solutions, particularly required for your role in the context of GreyOranges warehouse robotics and automation systems. Proven experience in technical support and technical account management. Must have experience in interacting with customers directly. Demonstrated success in customer communications and Customer Experience Management (CEM). Ability to lead conversations involving multiple stakeholders in an innovative technological environment. Basic SQL knowledge to analyze data and use analytics tools like Grafana & Power BI dashboards. Familiarity with Customer Experience Management principles and strategies like CSAT, NPS & Renewals We encourage you to apply if you are passionate about revolutionising customer experiences in the logistics and supply chain industry, possess the specified skills, and are excited about the potential of robotics and automation.

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0.0 - 5.0 years

0 - 5 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

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Role Responsibilities: Handle customer inquiries through voice or chat channels. Resolve customer issues and provide comprehensive product/service information. Maintain high standards of customer satisfaction and service quality. Ensure all responses are delivered promptly and accurately. Key Deliverables: High customer satisfaction scores for interactions. Efficient resolution of customer queries. Accurate dissemination of product/service details. Adherence to response time targets.

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0.0 - 3.0 years

0 - 3 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

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Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Call and pitch customers our products and services Inbound/ Outbound calls. Unlimited incentives Required Candidate profile Excellent communication skills in English UG/ Freshers both can apply Domestic or International process Rotational shifts Should have good proficiency in both verbal and written Immediate joining

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2.0 - 5.0 years

1 - 3 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

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Your role and responsibilities The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Implementation, and design ServiceNow CSM solutions Preferred technical and professional experience Experience in CSM Application related integration use cases Excellent in client stakeholder and customers management.

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0.0 - 3.0 years

0 - 4 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

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Answering and responding customer queries over call/ chat Provide exception support to new or existing customers Both Inbound/ Outbound calls Collect accurate customer feedback Required Candidate profile Excellent communication skills in English UG/ Freshers both can apply Rotational shifts Immediate Joiner Should be good in convincing and negotiation skillsHuge Incentives Health Insurance bonus

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15.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

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Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP ABAP Development Good to have skills : NA Educational Qualification : 15 years full time education Summary: As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to ensure the successful implementation of software solutions, while also performing maintenance and enhancements to existing applications. You will be responsible for delivering high-quality code and contributing to the overall success of the projects you are involved in, ensuring that client requirements are met effectively and efficiently. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to gather requirements and provide technical insights. - Conduct code reviews to ensure adherence to best practices and coding standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP Development. - Strong understanding of object-oriented programming principles. - Experience with SAP modules and integration techniques. - Familiarity with debugging tools and performance optimization techniques. - Ability to write efficient and maintainable code. Additional Information: - The candidate should have minimum 3 years of experience in SAP ABAP Development. - This position is based at our Gurugram office. - A 15 years full time education is required. Show more Show less

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0.0 - 2.0 years

3 - 6 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

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As a Engineer - Software Development, you will play a crucial role in designing, developing, and implementing high-performance software solutions for GreyOrange s robotic systems. You will collaborate closely with product managers, designers, and other engineers to deliver robust, scalable, and high-quality software that drives our automation solutions.We are seeking a highly skilled and motivated Software Development Engineer to join our dynamic team. The ideal candidate will have a strong background in software development, excellent problem-solving skills, and a passion for creating high-quality software solutions. Responsibilities: Code critical sections and key features of the product. Lead and solve key technical challenges in the overall system. Work in collaboration with architects to write low-level design documents and to create a technical roadmap.Rearchitect existing algorithms & implementations.Work with simulations for functional performance. Perform code reviews and healthy peer feedback to the team Mentor and guide team members technically. Observe and evangelize best technical practices. Must Haves 0-2 years of work experience, having demonstrated problem solving skills. Problem Solving Skills Computer Science Fundamentals Good Coding skills in any language Good Knowledge of data structures and algorithms Qualifications Bachelor s or master s degree in computer science, Software Engineering, or a related field. Proficiency in one or more programming languages such as Java, C++, Python, C#, or JavaScript. Experience with frameworks and libraries relevant to the technology stack. Strong analytical and troubleshooting skills. Ability to diagnose and resolve complex technical issues. Excellent verbal and written communication skills. Ability to convey technical information to non-technical stakeholders. Ability to work effectively in a team environment. Strong interpersonal skills and the ability to collaborate with colleagues at all levels.

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15.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

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Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP ABAP Development Good to have skills : NA Educational Qualification : 15 years full time education Summary: As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to ensure the successful implementation of software solutions, while also performing maintenance and enhancements to existing applications. You will be responsible for delivering high-quality code and contributing to the overall success of the projects you are involved in, ensuring that client requirements are met effectively and efficiently. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to gather requirements and provide technical insights. - Conduct code reviews to ensure adherence to best practices and coding standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP Development. - Strong understanding of object-oriented programming principles. - Experience with SAP modules and integration techniques. - Familiarity with debugging tools and performance optimization techniques. - Ability to write efficient and maintainable code. Additional Information: - The candidate should have minimum 3 years of experience in SAP ABAP Development. - This position is based at our Gurugram office. - A 15 years full time education is required. Show more Show less

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15.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

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Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP PO/PI & APIs Development Good to have skills : NA Educational Qualification : 15 years of full time education Summary: As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to ensure the successful implementation of software solutions, while also performing maintenance and enhancements to existing applications. You will be responsible for delivering high-quality code and contributing to the overall success of the projects you are involved in, ensuring that client requirements are met effectively and efficiently. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. - Conduct thorough testing and debugging of application components to ensure optimal performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP PO/PI & APIs Development. - Strong understanding of integration patterns and best practices. - Experience with various API protocols such as REST and SOAP. - Familiarity with data transformation tools and techniques. - Ability to troubleshoot and resolve technical issues efficiently. Additional Information: - The candidate should have minimum 3 years of experience in SAP PO/PI & APIs Development. - This position is based at our Gurugram office. - A 15 years of full time education is required. Show more Show less

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10.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

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Skill required: Agile Sourcing - Sourcing Designation: Procurement Practice Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. Understand when & how to use a request for proposal (price and non-price factors) and RFQ (price only) and how to develop, execute and analyze the results. Collect and analyze quantitative and qualitative information to assess, screen and select suppliers. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. - Requires identifying and assessing complex problems for area of responsibility. Creates solutions in situations where analysis requires an in-depth evaluation of variable factors. - Requires adherence to the strategic direction set by senior management - Interaction with senior management at a client and/or within Accenture involving matters that may require acceptance of an alternate approach - Power to influence or complete assignments independently and ability to make decisions, as indicated by latitude to devise work products or plans, reliance on instruction, and decision-making ability - Some latitude in decision-making. Acts independently to determine methods and procedures on the new assignments - Degree of accountability for assigned tasks, our clients, and/or the organization, as indicated by the size of work effort and scale of entity and/or program - Should have strong experience in the desired category, strong presentation and communication skills, track record in sourcing, analytical and presentation skills - Graduation (B.E. / B.Tech. preferred) , MBA, CPSM / CPM (desired) - 8+ years of Sourcing experience and category management, out of which approximately 90% should be in Global Sourcing - Working experience with COUPA sourcing module What are we looking for? o Demonstrate the ability to negotiate both incumbent renewals and as part of a RFP process to achieve savings o Strong-hold and expertise in desired category o Hands-on experience working on COUPA Sourcing module (Must-have) o Interact with key customer and internal stakeholders and work closely with them to identify o areas of improvement o Offer creative solutions to support the overall sourcing program and achieve desired results o To ensure timely project deliverables with the defined quality standards o Will be responsible for creating & presenting the deliverables to Client/Internal global team o Members o A track record of strong collaboration and ability to influence outcomes o Strong analytical skills and ability to translate data to create recommendations Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Show more Show less

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15.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

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Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP HCM Payroll Good to have skills : NA Educational Qualification : 15 years of full time education Summary: As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to ensure the successful implementation of enhancements and maintenance tasks, while also focusing on the development of new features to meet client needs. You will be responsible for troubleshooting issues and providing solutions, ensuring that the application functions optimally and meets the required standards of quality and performance. Your role will also include documenting your work and participating in team discussions to share insights and best practices, contributing to a culture of continuous improvement and innovation. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. - Conduct thorough testing and debugging of application components to ensure high-quality deliverables. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HCM Payroll. - Strong understanding of payroll processing and related compliance requirements. - Experience with SAP HCM modules and integration with other SAP components. - Familiarity with programming languages relevant to SAP development. - Ability to analyze and optimize existing code for performance improvements. Additional Information: - The candidate should have minimum 3 years of experience in SAP HCM Payroll. - This position is based at our Gurugram office. - A 15 years of full time education is required. Show more Show less

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