Java Production Support

Job Summary:

Java Production Support Engineer

Roles & Responsibilities:

• Provide

  L2/L3 support

  for Java applications in production environments.
• Monitor application health, logs, and performance using tools like

  Splunk, AppDynamics, or similar

  .
• Analyze and resolve incidents within SLA timelines.
• Perform root cause analysis and implement permanent fixes.
• Collaborate with development teams for bug fixes and enhancements.
• Deploy patches and releases in production environments.
• Create and maintain support documentation and SOPs.
• Participate in

  on-call rotation

  and handle critical incidents.

Required Skills:

• Strong knowledge of

  Core Java, J2EE

  , and related frameworks (Spring, Hibernate).
• Hands-on experience with

  SQL/PL-SQL

  and relational databases (Oracle/MySQL).
• Familiarity with

  Linux/Unix commands

  and shell scripting.
• Experience with

  incident management tools

  (ServiceNow, JIRA).
• Knowledge of

  application servers

  (Tomcat, WebLogic, JBoss).
• Good understanding of

  production monitoring tools

  (Splunk, AppDynamics, Dynatrace).
• Excellent troubleshooting and problem-solving skills.

Education:

Bachelor’s degree in Computer Science, Information Technology, or related field.

Additional Information:

• Strong communication skills and ability to work under pressure.
• Willingness to work in

  24x7 support environment

  with rotational shifts.