IT Infra Architect

About Client:

Our Client is a global IT services company headquartered in Southborough, Massachusetts, USA. Founded in 1996, with a revenue of $1.8B, with 35,000+ associates worldwide, specializes in digital engineering, and IT services company helping clients modernize their technology infrastructure, adopt cloud and AI solutions, and accelerate innovation. It partners with major firms in banking, healthcare, telecom, and media.

Our Client is known for combining deep industry expertise with agile development practices, enabling scalable and cost-effective digital transformation. The company operates in over 50 locations across more than 25 countries, has delivery centers in Asia, Europe, and North America and is backed by Baring Private Equity Asia.

JD:

Years of exp : 12+

Rel Exp as Infra Architect : 8 +

Location : Pune

Shift : Rotational Shift

Key Responsibilities

• Architectural Vision & Strategy:

• Develop and maintain the technical roadmap for IT services, infrastructure, and business applications. Align architecture with business goals, regulatory requirements, and industry standards.

• Technology Leadership:

• Provide expert advice on solution design, integration, and optimization.

• Solution Design & Integration:

• Lead the design of end-to-end solutions, ensuring interoperability between platforms such as ServiceNow, ManageEngine, and various SaaS applications. Oversee API strategies, data flows, and system interfaces.

• Decision-Making Authority:

• Own architecture decisions for new initiatives, enhancements, and troubleshooting. Balance technical feasibility, cost, scalability, and compliance in all recommendations.

• Cross-Functional Collaboration:

• Partner with service delivery, application support, infrastructure, and business teams to deliver seamless, integrated solutions. Facilitate workshops, architecture reviews, and governance forums.

• Governance & Best Practices:

• Establish and enforce architecture standards, review processes, and documentation. Ensure adherence to ITSM processes (Incident, Problem, Change, Asset Management) and regulatory guidelines.

• Continuous Improvement & Innovation:

• Identify opportunities for automation, service improvement, and technology transformation. Lead initiatives for innovation, transformation, and joint go-to-market projects.

• Stakeholder Engagement:

• Act as a trusted advisor to business and IT leadership. Translate complex business requirements into actionable technical solutions. Communicate architectural concepts clearly to technical and non-technical audiences.

Qualifications

• Education:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.

• Experience:

• 8+ years in IT architecture or solution design roles, preferably in managed services or multi-vendor environments.
• Proven track record across infrastructure (Windows, Linux, VMware, Storage, Networking), cloud platforms (AWS, Azure), workplace technologies (O365, Teams, Intune).
• Strong background in system integration, API management, and data interoperability.

• Certifications (Preferred):

• TOGAF, AWS/Azure Architect, ITIL, or equivalent.

• Skills:

• Enterprise architecture frameworks and solution design methodologies.
• ITSM tools and processes (ServiceNow, ManageEngine).
• Security best practices and regulatory compliance.
• Excellent communication, leadership, and stakeholder management skills.